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Review summary

Created with AI, based on recent reviews

Looking at 898 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products and the affordability of the prices. Many people appreciate the efficient ordering process and the quick delivery service, often receiving their items earlier than expected. The company's communication regarding orders and product updates is also frequently highlighted as a positive aspect. However, some customers experienced issues with shipping times, noting that some orders took longer to arrive than anticipated, or that tracking information was not always promptly updated. A few people also mentioned receiving incorrect items or having problems with sizing, particularly with custom orders.

What people talk about most

Product

Reviewers mention positive feedback about product quality and selection. Many customers praise the good... See more

Delivery service

Consumers generally express satisfaction with the delivery service, often highlighting quick shipping and... See more

Quality

Customers had positive experiences with quality, often praising the good quality merchandise, comfortable... See more

Order

Customers consistently note positive experiences with order. Many reviewers praise the ease of the ordering... See more

Price

Clients share positive opinions on price, consistently highlighting the great and reasonable pricing. Many... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I would have liked my order to be shipped all at once, instead of multiple orders, but the quality has been really good for the reasonable prices.

Company replied

Rated 4 out of 5 stars

The affordability of the pants was terrific. It does take a rather lengthy time to complete to the delivery process. If you could quicken the shipping time, it would be perfect overall.

Company replied

Rated 4 out of 5 stars

Overall experience was very stressful, but in the end I did receive my order a day early so 4 stars. First of all, there is 0 way to expedite orders or pay for rush shipping, which I didn’t realize u... See more

Company replied

Rated 4 out of 5 stars

I love shopping on Epic Sports for my team needs. The wholesale prices are fantastic! It's a toss up how sizes fit but I'm starting to understand which brands fit which way with all the orders I've... See more

Company replied


Company details

  1. Sporting Goods Store
  2. Activewear Store
  3. Printed Clothing Store
  4. Soccer Store
  5. Sportswear Store
  6. Work Clothes Store

Written by the company

Epic savings. Epic Wins. Epic sports gear, activewear, and closeouts


Contact info

  • 9750 East 53rd Street North, 67226, Bel Aire, United States

  • epicsports.com

4.4

Excellent

TrustScore 4.5 out of 5

6K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 80% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

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Rated 4 out of 5 stars

Repeat Customer

great products, very quick shipping. Ordering over the phone is a hassle, but everything else went smooth.

10 April 2026
Unprompted review
Epic Sports logo

Reply from Epic Sports

Thank you for your continued support, we appreciate you coming back to shop with us.

We are glad to hear the products and shipping met your expectations. We also appreciate the feedback on the phone ordering experience. That is helpful and we will take a closer look at how we can improve it.

We look forward to serving you again.

Rated 5 out of 5 stars

Perfect Fit

My school's room has been broken since last school year and I was determined to get a new one. Since they are old, I thought I was going to have a hard time finding one. With the help of my custodian co-worker, he was able to find the proper rim for us. We worked together and he was able to put it up so the kids were able to use it as soon as they returned from spring break.

The delivery service was very quick, which I really appreciated! The price was perfect and the entire ordering process was exceptional. I plan on ordering from Epic Sports again in the near future for my basketball camps and tournaments.

3 April 2026
Unprompted review
Epic Sports logo

Reply from Epic Sports

Thank you for sharing this. It is great to hear the rim was the right fit and that you were able to get everything installed in time for the students to use it after spring break.

We are also glad the delivery, pricing, and ordering process met your expectations. We appreciate your support and look forward to helping with your future basketball camps and tournaments.

Rated 5 out of 5 stars

Great prices easy to use

2 April 2026
Unprompted review
Epic Sports logo

Reply from Epic Sports

Thanks for your feedback. We are glad to hear you found the pricing competitive and the site easy to use.

We appreciate your support and look forward to serving you again.

Rated 5 out of 5 stars

it came quickly & product was in good…

it came quickly & product was in good shape.

16 April 2026
Unprompted review
Epic Sports logo

Reply from Epic Sports

Thank you for your feedback. We are glad to hear your order arrived quickly and in good condition.

We appreciate your support and look forward to serving you again.

Rated 1 out of 5 stars

Not mail order friendly

I had to return the item I ordered because it turned out not to be suitable for my purpose. A return label was not provided. It cost me $30 for the return (would have been $50 if I used UPS). Then I only got a partial refund minus $13 restocking fee. Never again!!!

7 April 2026
Unprompted review
Epic Sports logo

Reply from Epic Sports

Thank you for your feedback. I understand how frustrating it can be to pay for return shipping and receive a refund that is less than expected.

We do want to be transparent that we do not provide prepaid return labels, as our pricing model is built around keeping product costs as low as possible for our customers. Rather than building return costs into every order, we only apply those costs when a return is needed.

Additionally, restocking fees may apply depending on the item.

That said, we appreciate you sharing your experience. Feedback like this helps us continue to evaluate how we communicate our policies and improve the customer experience.

Rated 5 out of 5 stars

Shirt were great

Shirt were great. It would be nice to be able to adjust the size of the logo when you upload them.

22 April 2026
Unprompted review
Epic Sports logo

Reply from Epic Sports

Thank you for your feedback. We are glad to hear the shirts turned out great.

We appreciate your suggestion about logo sizing and will share it with our team as we continue to improve the customization experience.

Rated 5 out of 5 stars

Good quality merchandise and good…

Good quality merchandise and good service

31 March 2026
Unprompted review
Epic Sports logo

Reply from Epic Sports

Thank you for your feedback. We are glad to hear you are happy with the quality and service.

We appreciate your support and look forward to serving you again.

Rated 4 out of 5 stars

The prices were amazing

The prices were amazing, but some items were out of stock. Overall a good experience.

27 March 2026
Unprompted review
Epic Sports logo

Reply from Epic Sports

Thank you for the feedback. Glad to hear the pricing stood out.

We understand the frustration with items being out of stock, especially when demand is high. We appreciate your support and are glad you had an overall good experience.

Rated 5 out of 5 stars

It was easy to design the jerseys and…

It was easy to design the jerseys and place our order. There was plenty of communication from Epic Sports regarding our order. It arrived on time!

10 April 2026
Unprompted review
Epic Sports logo

Reply from Epic Sports

Thank you for the feedback. Glad to hear the design process was easy and that communication and delivery met expectations.

We appreciate your support.

Rated 5 out of 5 stars

We'll keep using them.

They're helping us as a new lower income nonprofit create fundraiser items for the team. The print comes out well done. The shirts are surprisingly good.

27 April 2026
Unprompted review
Epic Sports logo

Reply from Epic Sports

Thank you for sharing this. We’re glad to hear the print quality and shirts met your expectations, and we’re happy to support your organization’s efforts.

We appreciate what you’re doing and your support.

Rated 1 out of 5 stars

Ordered girls softball pants the sent…

Ordered girls softball pants the sent men’s baseball pants. When I went to return them they charged a restocking fee of 19 dollars plus it cost 12 dollars to ship them back. Reached out to customer service and 4 weeks later still not response.

31 March 2026
Unprompted review
Epic Sports logo

Reply from Epic Sports

I understand your frustration, that is not the experience we want you to have.

If incorrect items were sent, you would not be responsible for return shipping or restocking fees.

Please contact our customer service team via email, ticket, or chat so we can review your order and get this resolved properly.

Rated 2 out of 5 stars

Delayed Shipping

The order quality was good, but missed the expected delivery by a week which created several headaches for us. Frustrated to say the least.

21 April 2026
Unprompted review
Epic Sports logo

Reply from Epic Sports

Thank you for the feedback. I’m glad to hear the quality met expectations, but I understand the frustration the delay caused, especially with your timeline.

If there’s anything we can review or assist with on your order, please reach out to us directly and we’ll take a closer look.

Rated 5 out of 5 stars

Epic sports is the best they have…

Epic sports is the best they have everything sports and much more great discounts fast shipping love it

29 March 2026
Unprompted review
Epic Sports logo

Reply from Epic Sports

Thank you! We appreciate the kind words. Glad to hear you’re enjoying the selection, pricing, and fast shipping.

Thanks for your support.

Rated 3 out of 5 stars

Delivery did not arrive

26 April 2026
Unprompted review
Epic Sports logo

Reply from Epic Sports

Thank you for bringing this to our attention. I understand how concerning that can be.

Since the order shows delivered via UPS on 4/7, please reach out to us directly so we can look into this with you and work toward a resolution.

Rated 2 out of 5 stars

I will never ever order anything from…

I will never ever order anything from this company again. In what world in today's day and age with technology what it is, does it take 3 weeks to receive (1) ONE pair of baseball pants? They gave some lame excuse about vendors and logistics.
If it's a vendor issue get a new one. Terrible business practice.
I just read your reply to my post and it was a complete lie my order did not require customization it was a straight pair of navy blue baseball pants.
Did it say that anywhere in the v order part? NO you weren't upfront.

2 April 2026
Unprompted review
Epic Sports logo

Reply from Epic Sports

I understand your frustration. Looking at the order, it was placed with economy shipping, which had an estimated delivery date of 4/27, and the item also required customization*, which adds to processing time. Based on that, the order was within the expected timeframe.

If you’d like us to review anything further with you, feel free to reach out directly and we’ll take a closer look.

*Edit: This order had customized braiding added to the pants. The standard pants E141509 don't come with braiding. It must be sewn on in the requested color, which requires additional time.

Rated 5 out of 5 stars

Always love doing business with y’all

Always love doing business with y’all! Never disappointed and always have the greatest deals 🙌🏽

13 April 2026
Unprompted review
Epic Sports logo

Reply from Epic Sports

We appreciate that. Glad to hear you’ve had consistently great experiences and found value in the deals.

Thanks for your continued support.

Rated 5 out of 5 stars

Great products along with pricing

Great products, super-fast shipping! Clearance prices that are definitely a good buy.

7 April 2026
Unprompted review
Epic Sports logo

Reply from Epic Sports

Thank you for the feedback. Glad to hear the products, pricing, and shipping all delivered for you.

We appreciate your support.

Rated 4 out of 5 stars

Shipping was great

Shipping was great, hat was supposed to fit like S/M, however that size fits much larger. Its a nice hat but will be gifted to a big headed friend of mine. Nice quality hat though.

10 April 2026
Unprompted review
Epic Sports logo

Reply from Epic Sports

Thank you for the feedback. Glad to hear the quality and shipping met expectations. We understand sizing can vary by style, and we’ll share that feedback with our team.

If you need help with sizing on a future order, we’re here to help.

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