EpicNPC Reviews 11,159

TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Evaluating 56 reviews, most reviewers were somewhat happy with their experience overall. Many customers find the platform's middleman service to be beneficial and professional, making transactions safe and smooth for both buyers and sellers. Reviewers appreciate the user-friendly interface for selling and the overall ease of use, especially when utilizing the paid middleman service for larger transactions. However, a significant number of people express strong dissatisfaction with the customer service and staff, describing it as the worst experience they have ever had. Many users report issues with account suspensions, bans without clear reasons, and an unresponsive support system that often closes tickets without providing solutions or explanations. The website's verification process is also a point of concern, with some finding it overly complex and requiring personal information or external account history that is not clearly outlined in the rules. Additionally, some reviewers feel that the moderation team acts inconsistently and does not protect users from malicious behavior, especially if their internal systems are not used for transactions.

What people talk about most

Website

People report negative experiences with the website, with many advising others to avoid it due to concerns... See more

Customer service

Reviewers highlight negative aspects of customer service, with many expressing disappointment and frustration... See more

User experience

Customers consistently note negative experiences with user experience, often finding the platform opaque and... See more

Staff

Clients share negative opinions on staff, with many reviewers describing the moderation team and management... See more

Service

Consumers find service to be ambiguous, with some reviewers praising the flawless and easy gaming service,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

My transaction was excellent. There was a significant bit of downtime while the middleman updated their game, but that isn't the end of the world. Overall, they were beneficial and professional.

Rated 3 out of 5 stars

EpicNPC by itself is a decent forum with moderation. However, their Customer Support system can only be called a diaster. My account, a verified one with multiple years of regular use, app... See more

Company replied

Rated 5 out of 5 stars

Great site, excellent quality support team. I sell alot of accounts and xbox Gamertags with them never any issues 5 star service. Would recommend.

Rated 5 out of 5 stars

Absolutely 100% recommend using this site to buy and sell accounts. The middlemen service is great and it makes the transaction safe and smooth for both buyer and seller. I've used it twice now with t... See more


Company details

  1. Gaming service Provider
  2. Hobby Store

Written by the company

EpicNPC is a free marketplace where gamers can buy, sell or trade game accounts, items or offer services.


Contact info

3.7

Average

TrustScore 3.5 out of 5

11K reviews

5-star
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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 80% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Surprisingly trustworthy

I sold my Reddit account on there for around 150$
I honestly was 50/50 on whether I was just gonna lose my account or if I was actually gonna get paid. No actually make it 80% that I was just gonna lose my account.
The website looks kind of shady but just make your thread if you want to sell, there are so many safety nets!
My Middleman was Armik and he guided me through and made sure both buyer and seller were satisfied, (although more the seller than the buyer to be entirely fair).
By curiosity I checked his middleman history and when you check those out you understand why they don't attempt to steal from you, they get through hundreds of trade every week, they probably make enough money from the different fees that stealing and getting themselves kicked off the platform would just not be worth it.
Just one tip : avoid the folks with buying ads, they're just shady as all hell and will probably attempt stealing your account and if not just claw your prices down...

25 March 2024
Rated 4 out of 5 stars

All MM must learn how to make the…

All MM must learn how to make the account more safe when the sellers accounts are linked in Gmail.
Like example, locked when login on other device. It's risky the gmail gets locked when log it on other device/different IP. Accounts is safe to change info. once the accounts already logged in a buyer device in 7Days.
Gmail is safe to transfer as well when the Gmail is newly created. Created like around 1-7days.

24 March 2024
Rated 5 out of 5 stars

Amazing and quick

Amazing and quick, very thorough and this was my first sale using epicnpc so i was very nervous but i am happy with how everything went through and i am satisfied

18 March 2024
Rated 5 out of 5 stars

Nice experience! Transaction went pretty well!

I sold an account and it went pretty fast. We used Trade Guardian with a Middleman and i was surprised how well organized this was. Would definitely recommend this service and would totally use again. But BEWARE of strangers who use your name to lure the buyer on discord!

17 March 2024

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