Epic Media Europe Ltd Reviews 

45
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TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

An absolutely amazing company that have delivered on everything they promised. Finally, an agency you can trust.

Rated 5 out of 5 stars

Huge amount of support from all of the guys at Epic Media. There service has been pivotal in getting my brand off the ground and generating consistent online sales for the business. With their support... See more

Rated 5 out of 5 stars

Great team. From never using ppc before, the guys briefed me with ease and also took on recommendations. There's no ego and they work together in bouncing ideas to get the results. They're very passi... See more

Rated 5 out of 5 stars

I have now been working with Epic for 5 months and they have done everything they promised and more. Not only have they increased traffic and sales through my website by 400% but they are always on... See more

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4.1

Great

TrustScore 4 out of 5

45 reviews

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4.1

All reviews

(45)

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Rated 1 out of 5 stars

WORST OF THE WORST AVOID AT ALL COST

if you would like to throw your money away, there a good choice, very good at wasting your time and freestyling garbage they heard on youtube from videos titled such as 'how to use google ads'

cost me £1600 did not get 1 sale from a low ticket items, it amazing knowing a team of handicaps can co-ordinate this, motivated me to never use an agency again,

13 February 2023
Unprompted review
Rated 5 out of 5 stars

Great team that deliver

Great team. From never using ppc before, the guys briefed me with ease and also took on recommendations. There's no ego and they work together in bouncing ideas to get the results. They're very passionate about getting results.Used for 4 months now and will continue.

3 August 2022
Unprompted review
Rated 1 out of 5 stars

They talked a good game!

They talked a good game, agreed a plan/strategy with them. They took my money and since then....nothing despite phone calls and emails

11 July 2022
Unprompted review
Rated 5 out of 5 stars

Finally an agency that delivers on their promises

I have now been working with Epic for 5 months and they have done everything they promised and more. Not only have they increased traffic and sales through my website by 400% but they are always on hand when you need them via various channels. Epic have helped me learn a lot about the baffling digital world while giving me multiple ideas on how to improve my sales function and website as a whole.

Having worked with a lot of digital agencies before it's been nice using one that finally deliver on what they preach.

7 October 2022
Unprompted review
Rated 1 out of 5 stars

They have no idea what they are doing

They have no idea what they are doing. I asked for hair straightening campaign and they target men 😑 stay away i just lost my money thats it

19 September 2022
Unprompted review
Epic Media Europe Ltd logo

Reply from Epic Media Europe Ltd

Good morning Anna,

Thank you for taking the time to leave a second review.

Our targeting strategies are always highly researched depending on the demographic, geographical area and product.

We explained that the Facebook algorithm works best when the audience targeting is left open.

Confining the targeting can strangle the algorithm and produce sub-par results.

After checking our notes on your account, we're disappointed to receive a negative review after you requested an extension of your contract due to the number of high quality leads and sales we generated.

If you could drop us an email at accounts@epicmediauk.co.uk we'll be more than happy to look into a solution for you.

Kind regards,
The Epic Media Team

Rated 5 out of 5 stars

Very good experience so far after 3…

Very good experience so far after 3 months. George contacts me regularly with ideas to keep improving returns. Ecom masters!

17 September 2022
Unprompted review
Epic Media Europe Ltd logo

Reply from Epic Media Europe Ltd

Hi David,

Thank you for taking the time to leave a review.

We can't wait to show you what we can do in Q4!

Kind regards,
The Epic Media Team

Rated 1 out of 5 stars

Their entire company is a violation of GDPR

Their entire company is a violation of GDPR, like what? What even is "Professionally Sourced Mailing Lists" - you're just buying mailing lists online (illegally) and spamming as many crappy links to the businesses on the other ends of those emails.

Bizarre, not a clue how you're in operation but happily reported to the ICO and the EDPS which will hopefully take action against your clear scamming.

Nice one!

15 September 2022
Unprompted review
Rated 1 out of 5 stars

Very disappointed with my experience

Very disappointed with my experience, lost thousands and did not generate ANY sales. Appalling.

2 August 2022
Unprompted review
Epic Media Europe Ltd logo

Reply from Epic Media Europe Ltd

Good afternoon,

We are sorry to hear that you have had a negative experience with Epic Media.

We requested to find more information from you as we could not find you on our system with the name that you have provided.

If you could drop us an email at accounts@epicmediauk.co.uk we'll be more than happy to look into what went wrong and a solution for you.

Kind regards,
The Epic Media Team

Rated 1 out of 5 stars

Spammers

Spammers. They are probably using bots to collect email addresses and phone numbers from websites and bombard you with texts and emails. Don't trust the other reviews, they are most likely fake.

1 July 2022
Unprompted review
Epic Media Europe Ltd logo

Reply from Epic Media Europe Ltd

Hello Adrian,

Thanks for taking the time to give us feedback.

We apologise if you received emails or text messages from us. We actively source information from the internet to find prospective customers, in addition to finding people on websites such as Checkatrade, Rated People and Yell.

We help businesses generate new lead opportunities and this is usually a great place to find new contacts that we can potentially help.

We’re a small privately owned business and all our reviews are real. We encourage honest reviews from our clients, whether negative or positive.

Thanks,
Harry & The Epic Media Team

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