Horrible smell, worst customer services ever! Never shop there. When order like free samples, check tiny little letters in T&Cs. Never replies to emails. Comment belove, I contacted them previ... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Horrible smell, worst customer services ever! Never shop there. When order like free samples, check tiny little letters in T&Cs. Never replies to emails. Comment belove, I contacted them previ... See more
Company replied
As an eczema suffer, I have struggled throughout the pandemic to find a hand sanitizer that doesn’t cause my hands to flare up and become extremely dry. These are by far the best I’ve used - moisturiz... See more
I ordered the sample pack. It arrived, sooner than expected. the products are as described on the website, the have a strong fragrance, the alcohool level is high, as described, so I assume it shoul... See more
My products arrived super fast. I ordered the variety pack of 5 different scents of 30ml bottles. Sadly when I opened it 2 of the bottles had leaked and were empty. Contacted customer services and the... See more
Entity One is a luxury hand sanitizer like no other. Each one is hand made in the UK adding only the purest of ingredients including a blend of essential oils and over 70% Alcohol to keep you SANITISED |MOISTURISED | FRAGRANCED
The Clubhouse, Mayfair 50 Grosvenor Hill,, W1K 3QT, London, United Kingdom
Love the scent wish it were more mousituribg and less or no alcohol for.sensitive skin
Everything straightforward, would certainly use them again ...
So nice to have light non sticky sanitiser in lovely fragrances! Service was super quick too.
I tried the free trial. I so love the smell and its not oily on skin. Will definitely buy again.
Horrible smell, worst customer services ever!
Never shop there.
When order like free samples, check tiny little letters in T&Cs.
Never replies to emails.
Comment belove, I contacted them previously few weeks ago, I receiveid the same texts like all other answers there.
Ivwill use my Consumer rights in this case.

Reply from Entity One
I absolutely love your sanitisers, so much fresher, non sticky, smell amazing, handy and reusable bottles. Wish they sold a large refill bottle to refill the smaller ones but highly reccomend
Did not like the products, the smell was too strong and artificial. The products irritated my hands and was hard to use as a regular sanitizer.
Poor customer service from the company, they take weeks to reply enquiries or they chose not to reply at all.
Would not recommend based on my own experience

Reply from Entity One
It’s extremely expensive for what you get from this company. No way to cancel subscription.

Reply from Entity One
Fantastic product and fabulous service highly recommended
Due to my psoriasis, I had to discontinue the use of these products. The Company should, however, ensure that customers receive prompt support when needed (for example by replying to emails within a set time limit i.e. 5 days).
Just tried this new product and I have to say I was impressed by the quality of the kit as well as the scent and feel on my skin. I have already had a few positive comments about how good I smell and how fresh the after effect is especially sea breezy !!
The fact that it keeps myself and others safe whilst smelling fresh and clean at the same time is a bonus. Definitely worth carrying on ein the car or my partners handbag.
I ordered the sample pack. It arrived, sooner than expected. the products are as described on the website, the have a strong fragrance, the alcohool level is high, as described, so I assume it should work and sanitise your hands.
It does feel like a premium product, like a perfume for your hands, that does not feel sticky after using it. It also absorbs/evaporates quick.
I would reccomend using moisturizer, at least at night, if you have sensitive/ dry skin.
Great items, so kind to my hands compared to other brands. I’m a nurse and can really recommend these.
Lovely products received quickly. Can’t wait to try them
Terrible customer service avoid these guys! You can have you crap products back too!

Reply from Entity One
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.