Entertainers Tickets Reviews 

Elsie is amazing! Nothing else to say pet from that. I had typed in my wrong e mail adress and fret reaching for my missing tickets for over n hour I contacted customer services nd Elsie sorted everything out without contacting me endlessly. Elsie is a star. Such a fabulous asset to your company

Superb experience
Excellent customer service
Highly recommended
I would definitely use again

I was struggling to get some tickets sorted and as the result of an email Elsie at Stage City helped me and as the result I got the tickets that I wanted. Elsie was just so helpful. I don't know if I could have done it without her friendly help.

First class service
Purchased Motown tickets in Jan - couldn’t find the confirmation email for next week’s show. Emailed past 7pm and received an email indicating that they will look into my query in the morning ( when the office is open) and get back to me. 9.15am the following day, received a further reply with my confirmation email resent.

Thank you kerrie for your quick replies and assurance - would def recommend using this platform for tickets - will use again

Fast efficient service that solved my problem very quickly - very impressed

Lost in music The Bath Forum February 20th 2025.Amazing customer service by Kerrie Watts who sorted out a code for us within about 5 minutes .
The show was brilliant & the 4 of us enjoyed it very much . Looking to book Man I. The Mirror now . Bath Forum brilliant

I had a query regarding tickets for an upcoming show. This required tickwts being released back to the venue in question so i could then get the tickets from there. I thought it was going to involve lots of phonecalls between me and Entertainers and venue. But after exchanging a couple of messages with Customer Service Agent Elsie at Entertainers, everything was sorted. Elsie/the team contacted the venue the following morning, released the tickets and then the venue contacted me so i could complete the purchase.

Completely hassle free for me and left me very happy with the service I had received.

Brilliant so so helpful, had booked tickets for a show and only just realised we were not sitting together. They sorted it all out very quickly with only das to go before the show. Thankyou

Clear, friendly and professional advice from Elsie regarding my e ticket query.

Thank you for getting back to me

We bought tickets to see a show and somehow the date got mixed up on my phone and we turned up the day after the show.
Special thanks to Niall who managed to sort us out with tickets for the same show at a different venue.
Very rare these days to have exceptional customer service highly recommended

Kerrie was so helpful with changing our seats, and I would recommend this site to book your venue. I wish more people were like Kerrie, helpful, friendly and most of all she sorted my problem out and keeping me up to date.

Niall got back to me on web chat straight away with my query’s. Very helpful and very friendly

Fabulous service. Personalised, Professional and friendly.
Completed my answers, no problems and put me in the right direction to contact for disability tickets.

An error and misunderstanding on my behalf has been dealt with in a satisfactory way. Being able to email someone makes all the difference too. Thank you

Niall was amazing at sorting out accessible tickets even with a glitch in the chat. Thank you ☺️

Niall was so helpful on two separate occasions!

The service received was outstanding after we needed to change our booking to another show. Tickets for the new show weren't available straight away but the original person kept in touch giving a seamless service to resolve. Excellent!

Easy booking and good support