Ensoleillant Reviews 65

TrustScore 3 out of 5

2.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details


Contact info

2.9

Average

TrustScore 3 out of 5

65 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 83% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

just to inform you that I have never…

just to inform you that I have never received my order as of today.. very disappointed

16 March 2026
Unprompted review
Ensoleillant logo

Reply from Ensoleillant

Cher client,
Nous sommes désolés pour les inconvénients que vous avez rencontrés avec votre commande et le manque de support en temps opportun.
Notre équipe a examiné votre cas et vous contactera directement pour résoudre ce problème le plus rapidement possible. Merci pour votre patience.
Équipe de service à la clientèle

Rated 4 out of 5 stars

Received expected Product on Time

Received expected Product on Time

3 April 2026
Unprompted review
Ensoleillant logo

Reply from Ensoleillant

Chers clients,
Merci beaucoup d'avoir pris le temps de nous laisser un bon commentaire.
Nous nous efforçons de fournir le meilleur service à nos clients.
Nous espérons continuer à vous fournir des produits et des services de qualité à l'avenir et nous sommes impatients de vous servir à nouveau bientôt. Merci de nous avoir choisis!
Respectueusement,
Équipe de service à la clientèle

Rated 1 out of 5 stars

The product is not conforme

The product is not conforme, it's not working.

10 April 2026
Unprompted review
Ensoleillant logo

Reply from Ensoleillant

Cher client,
Nous sommes désolés pour les inconvénients causés.
Nous ne sommes pas en mesure de localiser votre commande en fonction de la seule évaluation. Veuillez nous contacter à beem81591@gmail.com avec votre numéro de commande, votre nom et votre adresse e-mail afin que nous puissions vous aider à vérifier l'état de livraison et fournir une solution.
Équipe de service à la clientèle

Show reviews in all languages. (65 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look