Great quality jewellery with cool modern designs that are affordable and long lasting( no rusting so far) . Love the packaging and also love the quick delivery. Always get compliments when wearing.... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I often saw ads for the jewelry here and wasn’t sure what to expect but bit the bullet years ago and now I’ve gotten myself something from them every year as a gift to myself and recommend it to all m... See more
The jewelries are so beautiful and worth it. They have multiple choices : classy, elegant, whimsical, everyday style and statement pieces. The only thing is, some of them can be quite small, but other... See more
Shipping came in time, the quality is amazing and there’s such a wide range of jewellery to select from, i would 100% recommend! You get 10% of your first order and immediately entered into a rewards... See more
Company details
Contact info
315 W 39th St, 10018, New York, United States
- customer@enroutejewelry.com
- enroutejewelry.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
My Go-To Jewelry Brand
I seriously love En Route Jewelry! Their designs are the perfect mix of trendy and timeless, so I can wear them every day or on a night out. Their pieces always complete my outfits, and I get so many compliments whenever I wear them. Definitely one of my favorite jewelry brands!
Very durable
I've had their jewelery for years and they still look like they did day 1. Fully recommend.
I will be buying from here again!
The products here are so unique that are not only statement pieces, but every day wear! shipping was quick and every product looked very high-end!
**Do not order from this company!**
**Do not order from this company!**
Customer service has been extremely disappointing. I placed two separate orders—one included a pre-order item, so I understood that would take longer to ship. However, my other order contained only in-stock items and should have been shipped without delay.
After contacting customer support multiple times, I received very little help. They eventually offered a gift card and stated that they could ship the non-preorder items first, but they never followed through. Since then, they have stopped responding altogether.
At this point, I simply want to cancel both orders and receive a refund, but I can't get a response from anyone. The non-preorder order should have been shipped from the start instead of being held up unnecessarily.
Very poor communication and customer service. I would not recommend ordering from them.

Reply from En Route Jewelry
Love it
Pretty fast delivery plus I’ve been wearing the ring a bought for a well while working, washing my hands and everything, and it still hadn’t tarnished!
A Vintage Feel with a Modern Twist
I’m always on the hunt for a new place to get quality and unique jewelry pieces, so ordering from En Route was a no brainer for me. I ordered the Whimsical Necklace and the Water Drop Necklace and was so impressed that I ordered my sister some of the Birth Stone Earrings for her birthday. (Out of all the gifts I got her those stole the show!) I’ve since gone back for the Midday Ring. Each piece is easy to stack with my other jewelry pieces, but they tend to steal the show no matter how they are layered. They have such a unique style that I haven’t found with other brands. En Route pieces feel like they are paying homage to vintage styles while also looking towards the future. I haven’t had any tarnishing issues with my non-waterproof pieces, but I’m very careful to dry and store them correctly when I’m done wearing them. I have a weekly urge to buy out the entire store, but I restrain myself (barely.) I love the amount of silver options! I have a hard time finding unique silver pieces.
All in all, En Route is a reliable company with quality products. They also have a DETAILED page on their ethics that is very thorough. It doesn’t feel like your standard greenwashing.
The only way they could get better is if I knew the company also supported an important cause, ie, supporting Palestinians, queer youths (Trevor Project), funding women’s rights organizations, etc.
Plus, great shipping and great customer service!
Everything is so cute
Everything is so cute, dazzling, has so much whimsy. I adore a good accessory and these do not disappoint!
I stumbled on this company after seeing…
I stumbled on this company after seeing a necklace on someone else and asking where they got it. The pieces are beautiful and high-quality especially for the price. Communication and shipping from the company is also excellent. Never had any issues to date.
Absolutely love this necklace
Absolutely love this necklace! The quality is amazing, it looks even more beautiful in person, and it feels very well made. It's the perfect size, comfortable to wear, and goes with everything. I've already received several compliments on it. Definitely exceeded my expectations and I would highly recommend it!
Awesome quality for affordable prices
Awesome quality for affordable prices! I wear the gold heart necklace on the daily and it has yet to fade. Initially received that as a present but I'm now purchasing my own as well!
En Route website is easy to navigate…
En Route website is easy to navigate and narrow down for your specific interests. Super wide catalog an so far each item has been reliably great quality.Shipping didn’t take long and I got regular updates.
I highly recommend En Route
I highly recommend En Route! I ordered a pair of earrings from them and I absolutely love them. They look stunning in person, are very well made, and the quality is excellent. My order also arrived much faster than expected, which was a great bonus. Overall, a fantastic shopping experience. I will definitely be ordering from them again!
Amazing!
The pieces are amazing quality and don’t tarnish, love the packaging and came so fast!
Variety and quality!!!
I’ve recently just started building myself a timeless jewelry capsule and I’m pleased to say, en route really meets those expectations when it comes to quality and affordable pieces. Though the materials will eventually rust a little, in my opinion, it’s very worth the purchase plus the variety!! Super satisfied with all my purchase and can’t wait for the next line.
Loved my jewelry
Loved my jewelry! Great quality and adds a great finishing touch to every outfit. I plan to get more from here in the future!
Good quality
I bought a couple rings from en route a year ago and they have yet to tarnish! Designs are super cute and all the jewelry I’ve gotten from them so far have been really durable.
The products I ordered surpassed my…
The products I ordered surpassed my expectations and the customer service was awesome!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







