En Route Jewelry Reviews 

4,388
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Great quality jewellery with cool modern designs that are affordable and long lasting( no rusting so far) . Love the packaging and also love the quick delivery. Always get compliments when wearing.... See more

Rated 5 out of 5 stars

I often saw ads for the jewelry here and wasn’t sure what to expect but bit the bullet years ago and now I’ve gotten myself something from them every year as a gift to myself and recommend it to all m... See more

Rated 4 out of 5 stars

The jewelries are so beautiful and worth it. They have multiple choices : classy, elegant, whimsical, everyday style and statement pieces. The only thing is, some of them can be quite small, but other... See more

Rated 5 out of 5 stars

Shipping came in time, the quality is amazing and there’s such a wide range of jewellery to select from, i would 100% recommend! You get 10% of your first order and immediately entered into a rewards... See more

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4.8

Excellent

TrustScore 5 out of 5

4K reviews

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4.8

All reviews

(4,388)

1,774 reviews in the last 12 months

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Rated 5 out of 5 stars

My Go-To Jewelry Brand

I seriously love En Route Jewelry! Their designs are the perfect mix of trendy and timeless, so I can wear them every day or on a night out. Their pieces always complete my outfits, and I get so many compliments whenever I wear them. Definitely one of my favorite jewelry brands!

29 June 2026
Unprompted review
Rated 5 out of 5 stars

Very durable

I've had their jewelery for years and they still look like they did day 1. Fully recommend.

20 June 2026
Unprompted review
Rated 1 out of 5 stars

**Do not order from this company!**

**Do not order from this company!**

Customer service has been extremely disappointing. I placed two separate orders—one included a pre-order item, so I understood that would take longer to ship. However, my other order contained only in-stock items and should have been shipped without delay.

After contacting customer support multiple times, I received very little help. They eventually offered a gift card and stated that they could ship the non-preorder items first, but they never followed through. Since then, they have stopped responding altogether.

At this point, I simply want to cancel both orders and receive a refund, but I can't get a response from anyone. The non-preorder order should have been shipped from the start instead of being held up unnecessarily.

Very poor communication and customer service. I would not recommend ordering from them.

9 June 2026
Unprompted review
En Route Jewelry logo

Reply from En Route Jewelry

Hi, we're sorry for the frustration this caused, and we appreciate you taking the time to share the feedback.
To clarify where your orders stand: the pre-order item was cancelled and refunded, and the in-stock order was recreated and prioritized for shipment. Our team had been working to resolve this from the time we received your first email, but our follow-up was slower and less clear than it should have been, and we understand why that was frustrating.
We've shared your experience with the team and are reviewing how we handle communication on cases like this. If anything remains unresolved, please email customer@enroutejewelry.com and we'll address it directly.

Rated 5 out of 5 stars

Love it

Pretty fast delivery plus I’ve been wearing the ring a bought for a well while working, washing my hands and everything, and it still hadn’t tarnished!

19 June 2026
Unprompted review
Rated 5 out of 5 stars

A Vintage Feel with a Modern Twist

I’m always on the hunt for a new place to get quality and unique jewelry pieces, so ordering from En Route was a no brainer for me. I ordered the Whimsical Necklace and the Water Drop Necklace and was so impressed that I ordered my sister some of the Birth Stone Earrings for her birthday. (Out of all the gifts I got her those stole the show!) I’ve since gone back for the Midday Ring. Each piece is easy to stack with my other jewelry pieces, but they tend to steal the show no matter how they are layered. They have such a unique style that I haven’t found with other brands. En Route pieces feel like they are paying homage to vintage styles while also looking towards the future. I haven’t had any tarnishing issues with my non-waterproof pieces, but I’m very careful to dry and store them correctly when I’m done wearing them. I have a weekly urge to buy out the entire store, but I restrain myself (barely.) I love the amount of silver options! I have a hard time finding unique silver pieces.
All in all, En Route is a reliable company with quality products. They also have a DETAILED page on their ethics that is very thorough. It doesn’t feel like your standard greenwashing.
The only way they could get better is if I knew the company also supported an important cause, ie, supporting Palestinians, queer youths (Trevor Project), funding women’s rights organizations, etc.
Plus, great shipping and great customer service!

25 April 2026
Unprompted review
Rated 5 out of 5 stars

I stumbled on this company after seeing…

I stumbled on this company after seeing a necklace on someone else and asking where they got it. The pieces are beautiful and high-quality especially for the price. Communication and shipping from the company is also excellent. Never had any issues to date.

1 March 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely love this necklace

Absolutely love this necklace! The quality is amazing, it looks even more beautiful in person, and it feels very well made. It's the perfect size, comfortable to wear, and goes with everything. I've already received several compliments on it. Definitely exceeded my expectations and I would highly recommend it!

11 May 2026
Unprompted review
Rated 5 out of 5 stars

I highly recommend En Route

I highly recommend En Route! I ordered a pair of earrings from them and I absolutely love them. They look stunning in person, are very well made, and the quality is excellent. My order also arrived much faster than expected, which was a great bonus. Overall, a fantastic shopping experience. I will definitely be ordering from them again!

1 June 2026
Unprompted review
Rated 5 out of 5 stars

Variety and quality!!!

I’ve recently just started building myself a timeless jewelry capsule and I’m pleased to say, en route really meets those expectations when it comes to quality and affordable pieces. Though the materials will eventually rust a little, in my opinion, it’s very worth the purchase plus the variety!! Super satisfied with all my purchase and can’t wait for the next line.

20 April 2026
Unprompted review
Rated 5 out of 5 stars

Good quality

I bought a couple rings from en route a year ago and they have yet to tarnish! Designs are super cute and all the jewelry I’ve gotten from them so far have been really durable.

4 May 2026
Unprompted review

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