enjoythedrops.comReviews 

91
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 30 reviews, reviewers had a great experience with this company. Customers consistently praise the quality and effectiveness of the products, noting noticeable positive effects on their mood, focus, and overall well-being. Many appreciate the fast delivery and the straightforward process of ordering, with products arriving safely and in good condition. The user experience is often highlighted as positive, with people finding the liquid tinctures absorb quickly and the gummies taste great without artificial additives. However, some people were dissatisfied with occasional shipping delays or issues with packages being lost, attributing these to carriers rather than the company itself.

What people talk about most

Product

Customers consistently note positive experiences with the product, with many finding it effective for easing... See more

Quality

Reviewers highlight positive aspects of quality, with many expressing satisfaction with the products,... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many customers praising the fast and quick... See more

User experience

Clients share positive opinions on user experience, with many appreciating the liquid's fast absorption and... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Good product overall. Took a little longer to arrive than I expected, but it works well and feels worth it.

Rated 3 out of 5 stars

I really like the product I believe it works but I had a problem with the package! Being lost along the way is not their fault but the carriers.

Rated 3 out of 5 stars

My experience with The Drop was okay overall. The product arrived safely and seems fine, but delivery took a little longer than expected. Not bad, but there is still room for improvement.


Company details

  1. Vitamin and Supplements Store

Written by the company

OUR STORY: The Drop was created in 2022 to challenge the idea that feeling good has to come from harsh, synthetic, or potentially habit-forming solutions.
Our mission is to help individuals optimise cognitive performance, reduce stress and anxiety, and support a more balanced, positive mental state—using clean, research-informed formulations. Unlike conventional supplements in pill or powder form, we specialise in liquid tinctures designed for enhanced bioavailability. This delivery format allows for faster absorption and more efficient utilisation of active compounds in the body. While significantly more complex to formulate and produce, we prioritise this approach to maximise effectiveness and support consistent, reliable results. In 2024 and early 2025, growth came faster than we were prepared for, and as a small team, things quickly got out of control on the fulfilment side. Orders were delayed or not delivered, which led to a wave of negative reviews. This was a logistics failure—not a reflection of our product quality—but we take full responsibility for the experience customers had. Since mid-2025, we’ve rebuilt our fulfilment systems, improved delivery times, and strengthened customer support to ensure this doesn’t happen again. The Drop today remains driven by the same mission: providing a differentiated, high-bioavailability approach to supplementation through liquid tinctures and gummies, designed to optimise absorption, support cognitive clarity, and enhance overall mental performance.


Contact info

4.0

Great

TrustScore 4 out of 5

91 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically takes over 1 month to reply

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4.0

All reviews

(91)

30 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I Love it!

Been using the drops and gummies for almost a year now and definitely I see the difference. I feel more energised and overall feeling happier

2 August 2024
Unprompted review
Rated 1 out of 5 stars

Product not received and awful communication

Whilst I love the product the logistics behind it are severely lacking.
First order of drops were great, enjoyed the product so decided to get gummies instead. Ordered on subscription 3 x 60 gummy packs. Had to chase up delivery, eventually arrived on 25th June but only 2 x 30 gummy packs. Have attempted to get this resolved. Initially communication OK once posted on social media and promised the remaining order would be delivered that week. Still nothing about 6 weeks later and communication is sporadic and has not resolved my issue. Safe to say subscription has been cancelled and whilst originally I recommended the product to friends I would not recommend this company.

6 August 2024
Unprompted review
enjoythedrops.com logo

Reply from enjoythedrops.com

Thank you for your feedback, and we sincerely apologize for the inconvenience you’ve experienced. We acknowledge that the incorrect quantity of products was sent, and we are truly sorry for the oversight. I can confirm that a refund has been successfully processed for the missing items. If there’s anything else we can assist you with, please don’t hesitate to reach out to us at ( hello@enjoythedrops.com ) We’re always here to help and ensure your satisfaction :)

Rated 1 out of 5 stars

Scammers

Scammers. You pay for something that’s supposed to come within a couple of days. You keep chasing them and they always say they’ve just got it and will send asap and they never do. They refuse to issue a refund either. Just another scam website.

28 May 2024
Unprompted review
enjoythedrops.com logo

Reply from enjoythedrops.com

Thank you for your feedback, Maria. We’re sorry to hear about your experience. If you need to request a refund, please contact us at ( hello@enjoythedrops.com ) , and we’ll be happy to assist you. Thank you :)

Rated 1 out of 5 stars

AVOID AT ALL COSTS!!

13/08 Update to Enjoy the Drops response;
Again you have just shown how incompetent your company is - none of the products were received! You also had incorrectly noted the €19.99 product was refunded when it wasn't, so you then had to refund each product separately.
To then come on here and make false accusations - wow!

AVOID AT ALL COSTS!!
Over a month with no delivery so cancelled the order 2 weeks ago. They have noted one product as refunded - untrue, and no contact at all regarding the second product.
Where is my refund?!?!? 😡

9 June 2024
Unprompted review
enjoythedrops.com logo

Reply from enjoythedrops.com

Thank you for your feedback, Elaine. After carefully reviewing your order details, I can confirm that we refunded you €62.62 on 22nd July, which covers the full amount, even though only one product was missing, totaling €19.99. We appreciate your feedback and are sending you lots of positive energy! :)

Rated 1 out of 5 stars

Half of my order still hasn't arrived…

Half of my order still hasn't arrived after 5 weeks, all communications with the company are slowly answered with false promises.
The first half of my order took a month even though it said 2 - 6 days.
Don't bother buying anything here it's more hassle than its worth.

5 July 2024
Unprompted review
enjoythedrops.com logo

Reply from enjoythedrops.com

Thank you for your feedback, Ashley. We apologize for the missing item and delay in your delivery , but I can confirm that the refund was successfully processed. If you need any further assistance, please don’t hesitate to reach out at ( hello@enjoythedrops.com ) . We're always happy to help! :)

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