Icon at the Ignition Club. What a fantastic way to have a great time with friends and colleagues. Eat drink and be merry. An excellent vantage point to watch the racing. Insightful interviews in... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Written by the company
Level 6 South, Telephone House, 69-77 Paul Street, London, EC2A 4NW, London, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Having been to this event a number of times in the past I thought year was below standard. There were too many people packed into the room and the tables were too small for the number of guests, meaning we were sitting on top of one another. In addition and as a result of the above the queues for the food were too long.
Finally, whilst I understand the need to control portions constantly being told that you could only have one of something when you didn't take all options e.g. four sandwich options and only selected two, so why do I have to ask for two each of those. This makes little/ no sense when other guests are ordering 12 beers/ any other drink of choice and makes for a poor experience.

Reply from Engage
Staff were very friendly, getting drinks was fine but food felt very tight. Servings were limited. Solution would have been to go to multiple food serving areas but couldn't be bother with that.

Reply from Engage
Great choice of food and drink, great location by the track

Reply from Engage
Excellent event, only real compliant is no IPA's on offer at bar location.

Reply from Engage
One in the life time experience! As newbies to the F1 racing, I was asking lots of questions. Ashley has been incredibly patient, knowledgeable and really gave us the best advice regarding how it works, seating, stands, parking etc. He also organised gift certificates print outs so I could give them to my brother and my niece as a present. I truly believe that his input made our day amazing. The locations of the lounge and stands are incredible and you will see a lot from the circuit. When on the terrace you feel the cars are at touching distance. I also dealt with Lottie - again, superb customer service, very quick to come back to you, nothing is a problem. This was 10 stars experience. Would love to go again.

Reply from Engage
Ashley at ENGAGE has been brilliant to work with. He’s our go-to for F1 hospitality and always makes the whole process really easy. Super helpful, quick to reply, and checks in before, during, and even after the event to make sure everything’s spot on. Great guy and great service — highly recommend!

Reply from Engage

Reply from Engage

Reply from Engage
Great service from booking to the day itself. Well done guys.

Reply from Engage
Always a well put on event by Engage as a repeat customer. Wide range of events available. Helpful staff making sure our clients have a great day,

Reply from Engage
From the initial information request to the event itself, Lottie was on hand to support with any queries. On the day the event was very well ran, which meant we got to spend time with our guests and worry about nothing else. Overall a fantastic experience and we will be sure to attend again.

Reply from Engage
A colleague and I attended Formula 1 at Silverstone at the Engage Icon hospitality venue. It was an absolutely fantastic experience from issuing the tickets, to event information and timetable, parking, location, catering and the friendly, helpful staff who ensured that nothing was too much trouble to help you enjoy the event.
I would have no hesitation in recommending Engage Sports Management not only for the F1 but other sporting events, music, comedy etc where hospitality is an option.
A great team!

Reply from Engage
A great day out. From the ease of parking and easy access through security and entry into the inner circuit to an efficient and charming welcome from the team.
We were shown to our table by a smart young host who was very willing and helpful.
The location was excellent with great views of the on-track action. The choice, and quality, of the food was restaurant standard and the wines equally good. Well done and thank you.

Reply from Engage
Very good and would recommend.
The lady looking after our table was fantastic. She and her team looked after our laptops etc. whilst we watch the racing. We never had to go to the bar as staff were always on hand to take our orders. Food was good for a buffet too.

Reply from Engage
Well looked after from start to finish. Food and drink provided at all times and prime position for viewing

Reply from Engage
The whole process was fairly slick and easy and the the venue, event was lovely and staff great.

Reply from Engage
Brilliant day at the tennis, can't fault anything.
From the moment we arrived to the moment we left it was great.

Reply from Engage
Excellent service for hospitality. We used Engage for Henley Regatta and everything was as planned and perfectly executed. Would highly recommend

Reply from Engage
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.