EngageBay Reviews 

Excellent experience with EngageBay. The support was fast, professional, and genuinely engaging. My issue was understood immediately and resolved on the spot without any back-and-forth. Everything was handled smoothly and efficiently, making it very easy to deal with them. Highly recommend their service.

We moved from HubSpot to EngageBay to save money and found we got all the functionality we needed for a fraction of the cost.

EngageBay is intuitive and easy to use and backed by a stellar support infrastructure. It was easy to import our HubSpot data, and we were up and running in a day.

Forms and landing pages were simple to create and deploy, and files were easy to organize. So much easier than working in HubSpot, which now has so many bells and whistles, everything seems overcomplicated.

I recommend EngageBay wholeheartedly.

Very good chat support regarding connection problems.Very exaplainable regarding technical matters

I’ve had a very positive experience with EngageBay’s customer support team. They are quick to respond, knowledgeable, and genuinely committed to helping users get the most out of the platform. Whenever I reached out with questions—whether technical issues or general guidance—the support agents were patient and provided clear, practical solutions instead of generic replies.
One of the things I appreciate most is their availability and willingness to follow up. If an issue requires additional investigation, they don’t just disappear; they keep you updated until everything is resolved. It’s also clear that they value user feedback and continuously work to improve the platform based on customer suggestions.
Overall, EngageBay’s support stands out for its friendliness, professionalism, and efficiency. It’s reassuring to know that whenever I encounter a problem, there is a reliable team ready to help.

My experience with connecting with EngageBay agent was smooth and timely. I was able to get my question answered within minutes. Very helpful.

I recently reached out to the EngageBay support team with a technical query and was blown away by the response time. Not only did they get back to me almost instantly, but the answer was straight to the point without any unnecessary fluff. It’s rare to find a support team that understands the product this deeply and respects the user's time. Highly recommended for anyone who values efficiency.

Very affordable and reliable CRM. We have been using it for the last two years. Recommend 100%.

Great support.
Mark was really helpful and very kind and professional.
The plataform do the job

Quick support !

Great way to add popup and forms to your website.

it is pleasure to work with such a professional team!
support Charles is great person ! thanks for everything!

As the CEO of a growing web solution company, Intricate WebDesigns, I needed a rapid response to my issue. I reached out to EnagageBay Via chat, and my problem was resolved.

I have been waiting for 3 days to find out how many emails were sent. I did an email two days ago to 25K users and the system only showed 8K sent. I wrote and they said the system was running slow and would update the next day. I then checked again and wrote back and still being told I would have to wait another 23-48 hours to get resultes from the tech team. Now 3 days later I still don't konw if the email actually went out.

Outstanding customer support and the system connects to our Outlook accounts for ease-of-use. It's what we need for our work!

Support staff was able to help with with a minor bug instantly. Very quick connection, and resolution. Great customer support!

When I have a question or an issue the Chat is wonderful. The support agents are always helpful and get me back up and running. I chatted with Mark today and he got me taken care of quickly. Thank you for providing great support!

What makes my experience with EngageBay great is the support agents and the easy to navigate website. If I ever have any issues, I reach out to the LIVE AI chat bot and if that cannot help me, it connects me to the most amazing and helpful support agent named Charles. I usually don't have any issues with EngageBay, if you ask me the last time there was an issue I could not tell you. Also, to be able to do my work efficiently and promptly every day is a huge thanks to EngageBay with their easy-to-use website.

I moved from Hubspot after 5 years with the system. It got increasingly more complex and support got increasingly worse. They kept reducing the ways to get support and sent you to videos. It was very frustrating. My onboarding was very limited, and I never onboarded properly. I have had great help getting set up and everyone has been friendly and patient. I am so happy to have found a replacement for Huspot that is easy to use and full of features.