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Rated 5 out of 5 stars

My mum had her home assessment completed by Energy Suite and as she claims pension credit she qualified to have the following work done - New radiators New loft insulation bathroom roof insu... See more

Rated 5 out of 5 stars

They are excellent workmen and very polite and helpful. The company kept us informed and very quick replies.

Rated 5 out of 5 stars

Had wall insulation, loft insulation new boiler and radiators. Work men very tidy, some rooms had to work in tight spaces due to big pieces of furniture that couldnt be moved, did very well. All very... See more

Company replied

Rated 5 out of 5 stars

I had the best service with Energy Suite. The team that fit my new boiler talked me through every stage and helped me understand how the new system works. Their work is so neat and tidy and after two... See more

Company replied

Company details

  1. Energy Equipment and Solutions

Written by the company

Providing energy efficiency measures under the Government ECO scheme Energy Suite provide boiler, heating, insulation, glazing, renewables and other energy saving measures to homes under Government funded schemes


Contact info

4.8

Excellent

TrustScore 5 out of 5

82 reviews

5-star
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Rated 5 out of 5 stars

My mum had her home assessment …

My mum had her home assessment completed by Energy Suite and as she claims pension credit she qualified to have the following work done -
New radiators
New loft insulation
bathroom roof insulation
Extractor fans
New boiler
All the work carried out was done to a high standard the communication with the company was also at a high standard we are very pleased with all the work carried out and would have no hesitation in recommending this company too friends and family.

26 January 2024
Unprompted review
Rated 5 out of 5 stars

Energy suite has done an excellent job

Energy suite has done an excellent job! I recently had them to install a new heating system, and i couldn't be happier with the result. The entire process, from the initial consultation to the final installation was smooth and professional. i highly recommend energy suite for their top-notch service and expertise.

8 January 2024
Unprompted review
Rated 5 out of 5 stars

Boiler upgrade

I'm genuinely impressed with the boiler from Energy Suite. The build quality is excellent, and it operates seamlessly, providing consistent warmth. Highly recommend their installation services for a hassle-free and top-notch experience.

15 November 2023
Unprompted review
Rated 5 out of 5 stars

Energy suite has done an excellent job

Energy suite has done an excellent job! I recently had Home insulation and a new heating system, and i couldn't be happier with the result. The entire process, from the initial consultation to the final installation was smooth and professional. i highly recommend energy suite for their top-notch service and expertise and on top of that everything they have done in my property was free through government grant.

17 December 2023
Unprompted review
Rated 5 out of 5 stars

Would recommend

I was very pleased with the installation of my boiler. I have seen reduced Bill's and a warmer house. The fitter, Sid, was great explaining everything and very tidy. Thanks Sid!

14 June 2023
Unprompted review
Rated 5 out of 5 stars

Internal Installation. Full boiler and radiator install.

Works to my property were carried out to a very high standard. I had internal wall Installation as well as full boiler installation. The works were completed with professional direction at all levels.
I would refer the works carried out
To my family and friends .

15 October 2023
Unprompted review
Energy Suite Ltd logo

Reply from Energy Suite Ltd

Hi thanks for taking time out to give your review.

Rated 2 out of 5 stars

Amateurs

Although initially it started off well it soon went wrong. Insulation of loft went without a hitch the 2 guys removed old insulation and all rubbish. The upgrade of the boiler unfortunately wasn't as smooth . The central heating engineer spilt the contents of the old water tank all down my hallway wall and on carpet luckily got it out of hall carpet,wall ruined needs repainting. Next broke the fixing on radiator in lounge by not using a radiator key but a pair of needle nosed plyers, what gas heating engineer/ plumber doesn't have a radiator key? spraying hot black radiator sludge all over my new window blinds and curtains but also over my 100% pure wool carpet. Company initially tried making out wasn't their fault but engineers, until I pointed out they were accountable for him . Took me ringing literally every day for 2 weeks to get carpet cleaned and a new radiator. The carpet is acceptable,to my mother, as she couldn't face anymore disruption. Then we discovered no hot water to shower ,took a week before anyone came out his suggestion was turn mixer tap upside down . No definitely not. I decided to get a plumber in for my mum as she no longer trusted this firm and he sorted the problem in 5 minutes. Then found out heating engineer had laid new pipes over loft hatch return so the loft ladders no longer can be stored and closed , rendering the loft insulation useless as at moment have to have loft hatch open . My mother is elderly and this has really upset her. My dad before he passed away was a certified gas central heating engineer, Which makes me think their engineers need more training. Office staff polite but you get the impression they're fobbing you off. Wouldn't recommend.

9 October 2023
Unprompted review
Energy Suite Ltd logo

Reply from Energy Suite Ltd

Hi Thank you for your review, it is clear that on this occasion the high standards we aspire to have fallen short. All our engineers are regularly inspected and we undertake spot checks on a high proportion of our installs. We will be investigating your issues and using this feedback to improve the service we deliver in the future. We will also review the response you have received, whilst no company likes to hear that their service has fallen down, we should appreciate any negative comments and use them as an opportunity to learn.

Rated 5 out of 5 stars

Energy suite has done an excellent job

Energy suite has done an excellent job! I recently had them to install a new heating system, and i couldn't be happier with the result. The entire process, from the initial consultation to the final installation was smooth and professional. i highly recommend energy suite for their top-notch service and expertise.

17 October 2023
Unprompted review
Energy Suite Ltd logo

Reply from Energy Suite Ltd

Thanks for your review.

Rated 5 out of 5 stars

Great company

Great company
Excellent service
Would recommend highly

11 October 2023
Unprompted review
Energy Suite Ltd logo

Reply from Energy Suite Ltd

thanks for your review.

Rated 5 out of 5 stars

Had my loft insulation done

Had my loft insulation done. Very professional and the work was carried out neatly. Would definitely recommend this company. It was a challenging job because they were working in a tight space but finished the work on time and cleaned up afterwards.

19 July 2023
Unprompted review
Energy Suite Ltd logo

Reply from Energy Suite Ltd

Thanks for your review, we appreciate all feedback from our customers

Rated 5 out of 5 stars

Excellent job

Excellent job, great communication and fantastic job.

16 July 2023
Unprompted review
Energy Suite Ltd logo

Reply from Energy Suite Ltd

Thank you

Rated 5 out of 5 stars

I had all my house well insulated and…

I had all my house well insulated and new boiler installed it took along time but that was down to the size of the house .the guys that did the work was polite and trustworthy .

5 June 2023
Unprompted review
Energy Suite Ltd logo

Reply from Energy Suite Ltd

Appreciate the feedback

Rated 5 out of 5 stars

Had wall insulation

Had wall insulation, loft insulation new boiler and radiators. Work men very tidy, some rooms had to work in tight spaces due to big pieces of furniture that couldnt be moved, did very well. All very polite and well mannered guys.
Would recommend.

9 May 2023
Unprompted review
Energy Suite Ltd logo

Reply from Energy Suite Ltd

Thanks for your feedback

Rated 5 out of 5 stars

Excellent Service

I had the best service with Energy Suite. The team that fit my new boiler talked me through every stage and helped me understand how the new system works. Their work is so neat and tidy and after two months of been stuck with no heat - Energy Suite really saved the day!
Very tidy , professional and kind. There is also excellent communication and understanding with the office staff too.

3 April 2023
Unprompted review
Energy Suite Ltd logo

Reply from Energy Suite Ltd

Thanks for your review.

Rated 5 out of 5 stars

So friendly and helpful do anything for you

Energy Suite are one of those very rare companies that actually genuinely care about their customers …from the excellent communication and customer care from Imran,Sophia and Claire in the office to the installation team who because I had been ill and hadn’t cleaned the loft out properly finished the job off for me themselves and it was a big job and without their kindness and help I don’t know what I would have done ..
Highly recommended…

15 February 2023
Unprompted review
Energy Suite Ltd logo

Reply from Energy Suite Ltd

Hi. Thanks for taking the time out to write this review its really appreciated.

Rated 5 out of 5 stars

Excellent service and quality work

So happy and satisfied with the way the whole job was done professionally and especially on time with minimal hassle. I have no words to appreciate the way the whole project was handled. I strongly recommend this company to anyone who is willing to get this job done.
Many thanks for your help and support. Now my house feel much warmer and I am spending less money on my gas bills.
Thank you very much!!!!

13 January 2023
Unprompted review
Energy Suite Ltd logo

Reply from Energy Suite Ltd

Appreciate the review thanks

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