I ordered from them weeks ago. Their website says they deliver within a business week, but after an eternity of waiting for an update on delivery I contacted the company by email to ask what on earth... See more
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Although the compression socks are adequately made and decent quality, their length is ridiculously long. My husband is a very tall man, and they reach just below his thighs! I contacted customer serv... See more
Company replied
I ordered from them three weeks ago and no shipment has been received. I emailed customer service and got a list of incredibly unhelpful questions. Their live chat is useless as it sends you the same... See more
Company replied
They work great keeping my edema down. They are also the correct length and pressure, the last a good choice and the former probably by good luck, Nevertheless, they work. Only problem is as with all... See more
Company details
Written by the company
At Energy Fit Wear we only design clothing that will only help your body and daily functioning! We take pride in the quality of our products and delighted to serve our amazing customers around the globe With great integrity and customer service, always feel free to chat with us or send us an email anytime
Contact info
United States
- energyfitwear.com
2.0
Poor
506 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 23% of negative reviews
Typically replies within 1 month
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WE NEVER RECEIVED THE PRODUCT
**UPDATED**
WE NEVER RECEIVED THE PRODUCT. IT NEVER LEFT YOUR FACILITY. NO ONE ANSWERS THE PHONE, NO ONE RESPONDS TO EMAILS, NO ONE IS ON YOUR CHAT.
WORST BUSINESS I HAVE EVER DEALT WITH. AND JUST TO SHOW YOU HOW LITTLE YOU KNOW ABOUT YOUR OWN COMPANY...THEY SEND ME A SURVEY? GOOD JOB. NOW CONTACT ME SO I CAN GET MY MONEY BACK!!!!!!!!!!
I GOT MY MONEY BACK FROM PAYPAL... NOW ITS BEEN YEARS SINCE YOU'VE RESPONDED LMAO!
12 October 2023
Reply from Energy Fit Wear
Hi there! We’re very sorry for the frustration and lack of communication — that’s not the experience we want for our customers. 💛
We’ve checked and confirmed your order has since been delivered, but we completely understand your concern.
Please email customercare@energyfitwear.com
with your order details, and our team will review and help resolve this right away.
I still have not received my order
13 October 2023
Reply from Energy Fit Wear
Hi there! We’re very sorry for the delay and any confusion. 💛
We’ve checked and confirmed your order has since been delivered, but if you have any questions or need assistance, please email customercare@energyfitwear.com
and our team will gladly help.
Reply from Energy Fit Wear
Hi there! We’re very sorry for the delay and any confusion. 💛
We’ve checked and confirmed your order has since been delivered, but if you have any questions or need further assistance, please email customercare@energyfitwear.com
and our team will be happy to help.
If I could rate them zero stars
If I could rate them zero stars, I would, do not buy from this company you will not get your product and they will never get back to you. I had to get my money back through my credit card. -0
22 October 2023
Unprompted review
Reply from Energy Fit Wear
Hi there! We’re very sorry for the delay and frustration you experienced — that’s not the experience we want for our customers. 💛
We’ve checked and confirmed your order has since been delivered, but we completely understand your concern.
If you have any remaining questions or need assistance, please email customercare@energyfitwear.com
and our team will gladly help.
FINALLY received pair of knee braces
FINALLY received pair of knee braces. Difficult tell top from bottom not comfortable. Can't dispute charge until I find which card I charged .i.(my bad). Still love sox, but wish i knew what amount of compression is reported Energy Fit!
15 September 2023
Reply from Energy Fit Wear
Hi there! We’re glad to hear you love the socks, and we’re very sorry the knee braces were difficult to use and uncomfortable. 💛
For any questions about compression levels or assistance with the braces, please email customercare@energyfitwear.com
and our team will be happy to guide you.
Took forever to get this
Took forever to get this. When finally received they do not have enough support. Going to return them
14 September 2023
Reply from Energy Fit Wear
Hi there! We’re very sorry for the delay and that the socks didn’t provide the support you expected. 💛
Please email customercare@energyfitwear.com
and our team will gladly help you with the return process.
I still HAVE NOT received my merchandise or anything reference to a refund
TERRIBLE AS HELL !!!!!!!
11 September 2023
Reply from Energy Fit Wear
Hi there! We’re very sorry for the delay and frustration — that’s not the experience we want for our customers. 💛
We’ve checked and confirmed your order has since been delivered, but we completely understand your concern.
If you have any remaining questions or need assistance, please email customercare@energyfitwear.com
and our team will gladly help.
the midnitehour
Would never purchase my support stockings anywhere else. Fine product and excellent service. Both thumbs up
13 September 2023
Poor quality items
Poor quality items. Not easy to return. Throwing away rather than PAY to return. Will never buy again.
14 September 2023
Reply from Energy Fit Wear
We appreciate your feedback and are continuously looking for ways to improve.
If you’d like assistance with a return or exchange, please email customercare@energyfitwear.com
and our team will be happy to help.
It doesn’t keep a record of bp and…
It doesn’t keep a record of bp and heart rate long enough
11 September 2023
Reply from Energy Fit Wear
Please email customercare@energyfitwear.com
with your order details, and our team will be happy to guide you on proper usage
Great watch for seniors
Great watch for seniors. I have 2 keeps track of vital signs and sends to iPhone. If anything happens Dr will be able to look on my phone and see vital sign averages. Functions work well and easy to use. I’ll probably buy a few more as I eventually brake them but they are very tough. Great gift for price. Only thing is I wish it had phone functions so if would not need to carry phone thank you great idea. If you could figure out how to add EKG would be perfect.
15 August 2023
Reply from Energy Fit Wear
Please email customercare@energyfitwear.com
and our team will gladly assist you with a return or exchange to get the right size.
defective and wrong color
ordered two pairs of leggings and one was defected and both were the wrong color
15 August 2023
Reply from Energy Fit Wear
Please email customercare@energyfitwear.com
with your order details, and our team will gladly help you with a replacement or exchange for the correct items.
No product delivered
No product delivered, no refund and 4 months later the only response from customer support is “this matter is now closed”.
25 May 2023
Unprompted review
Reply from Energy Fit Wear
Hi there! We’re very sorry for the frustration and poor communication — that’s not the experience we want for our customers. 💛
We’ve checked and confirmed your order has since been delivered, but we completely understand your concern.
Please email customercare@energyfitwear.com
with your order details, and our team will review your case and help resolve it as quickly as possible.
these are the best socks ever
these are the best socks ever. I am diabetic. I cant describe how they feel. my legs and feet are COMFORTABLE. i LOVE THEM
10 July 2023
They have my money but no socks or refund
I have ordered Compression Socks since June 17, 2023, with my bank posting the payment on June 20, 2023. The company completely ignored all my e-mails, On-site complaint ticket, and Voice mail. This order is $ 56.17. So what's the deal???
17 June 2023
Unprompted review
Reply from Energy Fit Wear
Hi there! We’re very sorry for the delay and lack of communication — that’s not the experience we want for our customers. 💛
We’ve checked and confirmed your order has since been delivered, but we completely understand your frustration.
If you have any remaining questions or need assistance, please email customercare@energyfitwear.com
and our team will be happy to help.
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