Energy Bureau Reviews 

664
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 33 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being extremely helpful, approachable, and knowledgeable when handling contract renewals and energy switches. Reviewers often mention that advisors take the time to explain every detail clearly, ensuring a smooth and reassuring process from start to finish. People also appreciate the highly efficient service that consistently helps secure competitive market prices and achieve significant financial savings. Consumers consistently highlight that working with the team removes all the usual stress and pressure associated with utility providers. Reviewers note that advisors remain constantly available to answer questions and provide ongoing support long after contracts are signed.

What people talk about most

Staff

Customers report highly positive experiences with staff, highlighting their helpful, polite, and... See more

Service

Consumers find service to be positive, highlighting quick, efficient, and professional assistance with energy... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting helpful and efficient support.... See more

Price

Users describe satisfaction with price, reporting significant financial savings and competitive rates on... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Anthony has been great, he is always on hand to arrange my renewal but really pleased with the service after that, he doesn’t leave you after you have signed the contract. Not many brokers have a good... See more

Rated 5 out of 5 stars

I would normally be skeptical about companies that offer to help with your energy, however I am very happy so far with how things have been. Charles has been my main point of contact and I cannot faul... See more

Rated 5 out of 5 stars

What a great experience I have had with an honest Mr. Mark Steer, grateful for the knowledge given and the brilliant saving our company had made by using Energy Bureau. This industry is harsh, and a... See more

Rated 5 out of 5 stars

I been using Mark Steer for more than a few years. I have always received a 5 star customer service. He is very honest, approachable, helpful and knowledgeable. I will continue to always reach out to... See more


Company details

  1. Utility Contractor
  2. Electric Utility Company
  3. Gas Company

Information provided by various external sources

At Energy Bureau, we pride ourselves on developing business energy services that benefits you and your business best. With support and hassle-free management of your business gas and electricity, our aim is to compare energy providers and find the best rates that will not only reduce your energy overheads, but ensure you’re making the most of the tariffs and services available to you.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

664 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.7

All reviews

(664)

32 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing service from Harj

I have been dealing with Harj for a number of years now! He makes the whole process of renewing energy prices smooth and easy. We have a lot of trust in Harj and we are very grateful for all of his assistance in helping us lower our prices!

20 November 2024
Unprompted review
Energy Bureau logo

Reply from Energy Bureau

Hi H S Solicitors

Thank you for your kind words regarding your experience with Energy Bureau. We greatly appreciate your feedback and are delighted to hear that you found value in our services.

At Energy Bureau, your satisfaction is our top priority! We're constantly working to make your experience even better because our clients deserve the very best! 🌟

We're over the moon to keep serving your business needs and are absolutely committed to providing you with top-notch service for many years to come! 🚀✨

Additionally, we appreciate your willingness to refer us to your business colleagues. Rest assured, anyone you send our way will receive the same fantastic service and expertise you've enjoyed with us.

If you have any more feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to help

Rated 5 out of 5 stars

Outstanding and Reassuring Service

Harj Rai, provided and an outstanding, and reassuring service. He enabled us to secure a significant reduction in price from our current provider for a three year contract. Would highly recommend .

18 November 2024
Unprompted review
Energy Bureau logo

Reply from Energy Bureau

Hi Rosemary

Thank you for your kind words regarding your experience with Energy Bureau. We greatly appreciate your feedback and are delighted to hear that you found value in our services.

At Energy Bureau, your satisfaction is our top priority! We're constantly working to make your experience even better because our clients deserve the very best! 🌟

We're over the moon to keep serving your business needs and are absolutely committed to providing you with top-notch service for many years to come! 🚀✨

Additionally, we appreciate your willingness to refer us to your business colleagues. Rest assured, anyone you send our way will receive the same fantastic service and expertise you've enjoyed with us.

If you have any more feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to help

Rated 1 out of 5 stars

Is this company a waste of time?

Steven provided a cheaper quote than my current provider. Then he failed to send a new contract to sign.

13 November 2024
Unprompted review
Energy Bureau logo

Reply from Energy Bureau

Hi Julia

Thank you for taking the time to share your review of Energy Bureau.

Steven and his manager have been attempting to reach you, but it seems there’s been a challenge in making contact. It’s possible there’s some confusion, as the contract was sent to your husband’s email address, as per the initial request. We’re confident this can be resolved quickly and easily for you.

We sincerely apologise for any inconvenience this may have caused. Please don’t hesitate to get in touch with us on 0800 130 3412 or by email at info@energybureau.co.uk, and we’ll ensure this is addressed promptly.

Wishing you a wonderful week, and thank you once again for choosing Energy Bureau.

Rated 5 out of 5 stars

Jonathan has been extremely helpful and…

Jonathan has been extremely helpful and efficient in finding better energy rates. He is always contactable by phone and email and keeps me updated

31 October 2024
Unprompted review
Energy Bureau logo

Reply from Energy Bureau

Hi Zoe

Thank you for your kind words regarding your experience with Energy Bureau. We greatly appreciate your feedback and are delighted to hear that you found value in our services.

At Energy Bureau, your satisfaction is our top priority! We're constantly working to make your experience even better because our clients deserve the very best! 🌟

We're over the moon to keep serving your business needs and are absolutely committed to providing you with top-notch service for many years to come! 🚀✨

Additionally, we appreciate your willingness to refer us to your business colleagues. Rest assured, anyone you send our way will receive the same fantastic service and expertise you've enjoyed with us.

If you have any more feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to help

Rated 5 out of 5 stars

Great experience from start to finish

Great experience from start to finish. No hassle.

8 October 2024
Unprompted review
Energy Bureau logo

Reply from Energy Bureau

Hi Charlie Craig

Thank you for your kind words regarding your experience with Energy Bureau. We greatly appreciate your feedback and are delighted to hear that you found value in our services.

At Energy Bureau, your satisfaction is our top priority! We're constantly working to make your experience even better because our clients deserve the very best! 🌟

We're over the moon to keep serving your business needs and are absolutely committed to providing you with top-notch service for many years to come! 🚀✨

Additionally, we appreciate your willingness to refer us to your business colleagues. Rest assured, anyone you send our way will receive the same fantastic service and expertise you've enjoyed with us.

If you have any more feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to help!

Rated 5 out of 5 stars

Great experience from start to finish

Great experience from start to finish. No hassle.

7 October 2024
Unprompted review
Energy Bureau logo

Reply from Energy Bureau

Hi Hayden White

Thank you for your kind words regarding your experience with Energy Bureau. We greatly appreciate your feedback and are delighted to hear that you found value in our services.

At Energy Bureau, your satisfaction is our top priority! We're constantly working to make your experience even better because our clients deserve the very best! 🌟

We're over the moon to keep serving your business needs and are absolutely committed to providing you with top-notch service for many years to come! 🚀✨

Additionally, we appreciate your willingness to refer us to your business colleagues. Rest assured, anyone you send our way will receive the same fantastic service and expertise you've enjoyed with us.

If you have any more feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to help!

Rated 5 out of 5 stars

Super and prompt service.

Super and prompt service.

21 October 2024
Unprompted review
Energy Bureau logo

Reply from Energy Bureau

Hi Aurora Hotel

Thank you for your kind words regarding your experience with Energy Bureau. We greatly appreciate your feedback and are delighted to hear that you found value in our services.

At Energy Bureau, your satisfaction is our top priority! We're constantly working to make your experience even better because our clients deserve the very best! 🌟

We're over the moon to keep serving your business needs and are absolutely committed to providing you with top-notch service for many years to come! 🚀✨

Additionally, we appreciate your willingness to refer us to your business colleagues. Rest assured, anyone you send our way will receive the same fantastic service and expertise you've enjoyed with us.

If you have any more feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to help!

Rated 5 out of 5 stars

Sam Palmer was extremely helpful in giving me rates for renewing my contracts along with with advice as I did have several questions regarding other options that I was considering.

Sam Palmer was extremely helpful in talking me thro' the options & prices regarding renewing my electricity & gas contracts which have less than 12 months to run. I wouldn't consider any other advisor from any other energy consultancy.

22 October 2024
Unprompted review
Energy Bureau logo

Reply from Energy Bureau

Hi Mervian Labels

Thank you for your kind words regarding your experience with Energy Bureau. We greatly appreciate your feedback and are delighted to hear that you found value in our services.

At Energy Bureau, your satisfaction is our top priority! We're constantly working to make your experience even better because our clients deserve the very best! 🌟

We're over the moon to keep serving your business needs and are absolutely committed to providing you with top-notch service for many years to come! 🚀✨

Additionally, we appreciate your willingness to refer us to your business colleagues. Rest assured, anyone you send our way will receive the same fantastic service and expertise you've enjoyed with us.

If you have any more feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to help!

Rated 5 out of 5 stars

Anthony McClintock - 5 Star Service

Anthony McClintock was very professional courteous and patient with me and my requirements

17 October 2024
Unprompted review
Energy Bureau logo

Reply from Energy Bureau

Hi John Hexter

Thank you for your kind words regarding your experience with Energy Bureau. We greatly appreciate your feedback and are delighted to hear that you found value in our services.

At Energy Bureau, your satisfaction is our top priority! We're constantly working to make your experience even better because our clients deserve the very best! 🌟

We're over the moon to keep serving your business needs and are absolutely committed to providing you with top-notch service for many years to come! 🚀✨

Additionally, we appreciate your willingness to refer us to your business colleagues. Rest assured, anyone you send our way will receive the same fantastic service and expertise you've enjoyed with us.

If you have any more feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to help!

Rated 5 out of 5 stars

Stephen Downey was very helpful

17 October 2024
Unprompted review
Energy Bureau logo

Reply from Energy Bureau

Hi scpc

Thank you for your kind words regarding your experience with Energy Bureau. We greatly appreciate your feedback and are delighted to hear that you found value in our services.

At Energy Bureau, your satisfaction is our top priority! We're constantly working to make your experience even better because our clients deserve the very best! 🌟

We're over the moon to keep serving your business needs and are absolutely committed to providing you with top-notch service for many years to come! 🚀✨

Additionally, we appreciate your willingness to refer us to your business colleagues. Rest assured, anyone you send our way will receive the same fantastic service and expertise you've enjoyed with us.

If you have any more feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to help!

Rated 5 out of 5 stars

Anthony was very helpful

Anthony was very helpful, he understood our requirements and offered a range of solutions and, once we made our decision, he facilitated the switch seamlessly. A very professional service.

16 October 2024
Unprompted review
Energy Bureau logo

Reply from Energy Bureau

Hi Rab Shields

Thank you for your kind words regarding your experience with Energy Bureau. We greatly appreciate your feedback and are delighted to hear that you found value in our services.

At Energy Bureau, your satisfaction is our top priority! We're constantly working to make your experience even better because our clients deserve the very best! 🌟

We're over the moon to keep serving your business needs and are absolutely committed to providing you with top-notch service for many years to come! 🚀✨

Additionally, we appreciate your willingness to refer us to your business colleagues. Rest assured, anyone you send our way will receive the same fantastic service and expertise you've enjoyed with us.

If you have any more feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to help!

Rated 5 out of 5 stars

Anthony McClintock

Anthony McClintock is a fabulous broker, he has gone above and beyond answering and solving all the queries I've thrown at him. Anthony provides excellent customer service and kept me up to date at every stage of the process.

10 October 2024
Unprompted review
Energy Bureau logo

Reply from Energy Bureau

Hi Barbara

Thank you for your kind words regarding your experience with Energy Bureau. We greatly appreciate your feedback and are delighted to hear that you found value in our services.

At Energy Bureau, your satisfaction is our top priority! We're constantly working to make your experience even better because our clients deserve the very best! 🌟

We're over the moon to keep serving your business needs and are absolutely committed to providing you with top-notch service for many years to come! 🚀✨

Additionally, we appreciate your willingness to refer us to your business colleagues. Rest assured, anyone you send our way will receive the same fantastic service and expertise you've enjoyed with us.

If you have any more feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to help!

Rated 5 out of 5 stars

Jonathan Belk - St. George's Church

Jonathan handled the complexity of switching names on our account very effectively. He was friendly and very helpful.

7 October 2024
Unprompted review
Energy Bureau logo

Reply from Energy Bureau

Hi Nathan Joss-Pothen

Thank you for your kind words regarding your experience with Energy Bureau. We greatly appreciate your feedback and are delighted to hear that you found value in our services.

At Energy Bureau, your satisfaction is our top priority! We're constantly working to make your experience even better because our clients deserve the very best! 🌟

We're over the moon to keep serving your business needs and are absolutely committed to providing you with top-notch service for many years to come! 🚀✨

Additionally, we appreciate your willingness to refer us to your business colleagues. Rest assured, anyone you send our way will receive the same fantastic service and expertise you've enjoyed with us.

If you have any more feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to help!

Rated 5 out of 5 stars

Really love the service .Very reliable

Really love the service .Very reliable, honest and operate with integrity .And thanks to Mr Harj really appreciate your help.Highly recommended

8 October 2024
Unprompted review
Energy Bureau logo

Reply from Energy Bureau

Hi Alkas Quyyum

Thank you for your kind words regarding your experience with Energy Bureau. We greatly appreciate your feedback and are delighted to hear that you found value in our services.

At Energy Bureau, your satisfaction is our top priority! We're constantly working to make your experience even better because our clients deserve the very best! 🌟

We're over the moon to keep serving your business needs and are absolutely committed to providing you with top-notch service for many years to come! 🚀✨

Additionally, we appreciate your willingness to refer us to your business colleagues. Rest assured, anyone you send our way will receive the same fantastic service and expertise you've enjoyed with us.

If you have any more feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to help!

Rated 5 out of 5 stars

Just signed up and so far so good

Just signed up and so far so good.
great savings on our annual energy

1 October 2024
Unprompted review
Energy Bureau logo

Reply from Energy Bureau

Hi Argus Fire

Thank you for your kind words regarding your experience with Energy Bureau. We greatly appreciate your feedback and are delighted to hear that you found value in our services.

At Energy Bureau, your satisfaction is our top priority! We're constantly working to make your experience even better because our clients deserve the very best! 🌟

We're over the moon to keep serving your business needs and are absolutely committed to providing you with top-notch service for many years to come! 🚀✨

Additionally, we appreciate your willingness to refer us to your business colleagues. Rest assured, anyone you send our way will receive the same fantastic service and expertise you've enjoyed with us.

If you have any more feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to help!

Rated 5 out of 5 stars

Great service

Great service. Harj has sorted me with a better deal than than any one else was able to provide.

13 September 2024
Unprompted review
Energy Bureau logo

Reply from Energy Bureau

Hi irfan aslam

Thank you for your kind words regarding your experience with Energy Bureau. We greatly appreciate your feedback and are delighted to hear that you found value in our services.

At Energy Bureau, your satisfaction is our top priority! We're constantly working to make your experience even better because our clients deserve the very best! 🌟

We're over the moon to keep serving your business needs and are absolutely committed to providing you with top-notch service for many years to come! 🚀✨

Additionally, we appreciate your willingness to refer us to your business colleagues. Rest assured, anyone you send our way will receive the same fantastic service and expertise you've enjoyed with us.

If you have any more feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to help!

Rated 5 out of 5 stars

Highly recommend Sam was great to deal…

Highly recommend Sam was great to deal with and found me a great deal on my electric contract

12 September 2024
Unprompted review
Energy Bureau logo

Reply from Energy Bureau

Hi Corey Vernon

Thank you for your kind words regarding your experience with Energy Bureau. We greatly appreciate your feedback and are delighted to hear that you found value in our services.

At Energy Bureau, your satisfaction is our top priority! We're constantly working to make your experience even better because our clients deserve the very best! 🌟

We're over the moon to keep serving your business needs and are absolutely committed to providing you with top-notch service for many years to come! 🚀✨

Additionally, we appreciate your willingness to refer us to your business colleagues. Rest assured, anyone you send our way will receive the same fantastic service and expertise you've enjoyed with us.

If you have any more feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to help!

Rated 5 out of 5 stars

Excellent service from Harj

Excellent service from Harj again this week, has helped me with our business energy needs for a number of years now, always happy to help.

10 September 2024
Unprompted review
Energy Bureau logo

Reply from Energy Bureau

Hi JD

Thank you for your kind words regarding your experience with Energy Bureau. We greatly appreciate your feedback and are delighted to hear that you found value in our services.

At Energy Bureau, your satisfaction is our top priority! We're constantly working to make your experience even better because our clients deserve the very best! 🌟

We're over the moon to keep serving your business needs and are absolutely committed to providing you with top-notch service for many years to come! 🚀✨

Additionally, we appreciate your willingness to refer us to your business colleagues. Rest assured, anyone you send our way will receive the same fantastic service and expertise you've enjoyed with us.

If you have any more feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to help!

Rated 5 out of 5 stars

Fantastic unbelievably quick 5*…

Fantastic unbelievably quick 5* service. Tony is very professional and honest. No false promises and saved me thousands. Thanks guys. Definitely recommend

15 August 2024
Unprompted review
Energy Bureau logo

Reply from Energy Bureau

Hi Shafkot Ahmed

Thank you for your kind words regarding your experience with Energy Bureau. We greatly appreciate your feedback and are delighted to hear that you found value in our services.

At Energy Bureau, your satisfaction is our top priority! We're constantly working to make your experience even better because our clients deserve the very best! 🌟

We're over the moon to keep serving your business needs and are absolutely committed to providing you with top-notch service for many years to come! 🚀✨

Additionally, we appreciate your willingness to refer us to your business colleagues. Rest assured, anyone you send our way will receive the same fantastic service and expertise you've enjoyed with us.

If you have any more feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to help!

Rated 5 out of 5 stars

Excellent service…

Very helpful in sorting new electricity contract from Sam Palmer

21 August 2024
Unprompted review
Energy Bureau logo

Reply from Energy Bureau

Hi Christine Drakard

Thank you for your kind words regarding your experience with Energy Bureau. We greatly appreciate your feedback and are delighted to hear that you found value in our services.

At Energy Bureau, your satisfaction is our top priority! We're constantly working to make your experience even better because our clients deserve the very best! 🌟

We're over the moon to keep serving your business needs and are absolutely committed to providing you with top-notch service for many years to come! 🚀✨

Additionally, we appreciate your willingness to refer us to your business colleagues. Rest assured, anyone you send our way will receive the same fantastic service and expertise you've enjoyed with us.

If you have any more feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to help!

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