While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Wish I’d read the reviews here first before ordering. 2 day shipping advertised and its been over 3 weeks, not shipped & no replies to emails. Going to have to do chargeback dispute via visa. Avoid, am starting to think have been scammed
I have never received my order. Customer service is helpful as a chocolate pot. They've been ignoring my emails. At this moment I'm still wanting my money back and trying to sort it via dispute. I won't be ordering from this company again!
I received out of date electrolyte tablets which I need for my health. I have been emailing and have received no response. I ordered a few and now can't afford to order more from anywhere else as I have been ignored by this company
Parcel was left outside my house by Evri.
Parcel worn open and no contents. Contacted Energy Hydration Recovery. No response! No refund or items or my money. Disgusting
Terrible customer service. I'd definitely shop elsewhere after not receiving my order and no response to my emails.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
