Enecta Reviews 

1,426
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 58 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery times and the impressive quality of the natural products offered. People also deeply appreciate the careful packaging and the wonderful selection available on the friendly online store. Many consumers find the items very effective and note that orders always arrive reliably and in perfect condition. Some reviewers were not happy with the delivery process and transport handling managed by external carriers. Consumers mentioned occasional shipping delays, tracking difficulties, or packages being sent to distant pickup points instead of arriving directly at their homes.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, describing items as very effective and high... See more

Delivery service

Customers report positive experiences with delivery service, frequently highlighting quick shipment times and... See more

Quality

People report positive experiences with quality, expressing strong satisfaction with the high standards and... See more

Order

Reviewers mention positive feedback about order processes, noting that it is easy to make purchases and... See more

Service

Consumers find service to be positive, highlighting efficient deliveries and great prices. Reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy to order and fast delivery. Very well packaged, tracking the parcel is a great benefit too. High quality products and a chance to try some new items, occasionally there are some free offers avai... See more

Company replied

Rated 5 out of 5 stars

Everything was perfect, great and effective articles. I'd like to hightlight the present that always put them inside the packet a little bag with some gummies, I love them. Thanks for the detail.

Company replied

Rated 5 out of 5 stars

The shipment arrive at time, about the items nothing to say, the gummies I love them, the night oil plus is the second time that I used it, and the cream sport is the first time that I use it I need... See more

Company replied

Rated 5 out of 5 stars

Good selection of products available, excellent delivery times. Some very good prick g on these products which really are of a very high standard, also come in quality packaging. Very happy with our p... See more

Company replied


Company details

  1. Vitamin and Supplements Store
  2. Health and Beauty Shop
  3. Herbal Medicine Store
  4. Pharmacy

Written by the company

Enecta offers 100% certified quality products with the highest CBD concentration and the best price on the market. Because that is exactly how it should be.

Enecta - Natural Cannabinoid Remedies

Written by the company

The best CBD quality at a fair price
Our everyday goal is to make "Enecta" rhyme with "Excellence". An excellence we pursue through the quality of the cannabis that constitutes our raw material for CBD extraction, but also through the quality of the transformation processes, sales and distribution services, as well as the quality of our customer care, always available to listen and advise our customers, suppliers and partners. Our vision of excellence goes way beyond a certification number or good analysis results, it's a mission, driven by the desire to always meet and exceed your expectations

Fast, free and reliable!

48/72h Delivery across Europe, free shipping starting from 49 euros!

48/72h Delivery across Europe, free shipping starting from 49 euros!
We want to ensure the greatest possible efficiency in the delivery of our products: we process and ship all orders within 48 hours of payment receipt or credit card processing. We ship with DHL courier which delivery times range between 24 and 72 hours. For any shipping problem or question, you can get in touch with us via email and we will gladly help you!

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(1,426)

130 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars
Enecta logo

Reply from Enecta

Thank you very much for your positive feedback! We are glad that you are satisfied with the quality of our products and the speed of our responses.
Your feedback motivates us to always do better and provide an even more attentive service.

Rated 5 out of 5 stars

Great value and fast delivery

My pets need CBD and Enecta is the best choice, recommended by their vet. And their online store has the best prices, fast delivery – all great.

31 October 2025
Enecta logo

Reply from Enecta

Thank you so much for your review!
We’re glad to hear that our products for pets are helping you and that you appreciate our online store, prices, and fast delivery.
Your feedback motivates us to continue doing our best.

Rated 1 out of 5 stars

The package never arrived

The package never arrived

1 September 2025
Enecta logo

Reply from Enecta

We are very sorry to hear that your package has not yet arrived and sincerely apologize for the inconvenience. We understand how frustrating this situation can be and want to assure you that we will do everything possible to resolve it quickly.
We will contact you shortly to provide direct support, check the status of the shipment, and help you receive your order as soon as possible.
Thank you for your patience and understanding.

Rated 5 out of 5 stars

I am extremely satisfied with the cbd oil 30%

I am extremely satisfied with the Enecta 30% CBD oil. Since I started using it, I feel much calmer, less anxious, and my panic attacks have significantly reduced. I noticed positive effects very quickly, which is why I will definitely continue buying this oil.

The shipping to Germany was impressively fast and completely free, which I greatly appreciate because I do not like waiting too long for my orders. I also really value the wide range of products Enecta offers.

As a psychologist, what matters to me just as much as personal experience are the scientific foundations. I truly appreciate that their website provides access to studies on CBD use for different conditions. Knowing that there is scientific evidence supporting its effectiveness makes me trust and respect the brand even more.

Overall, I highly recommend this product and the company behind it.

26 August 2025
Enecta logo

Reply from Enecta

Thank you so much for sharing your detailed experience! We are thrilled to hear that the Enecta 30% CBD oil is helping you feel calmer, less anxious, and with reduced panic attacks. It’s wonderful that you noticed positive effects so quickly.
We’re also glad that the shipping to Germany was fast and free, and that you appreciate our wide range of products. Moreover, we’re happy to know that having access to scientific studies on CBD has strengthened your trust in our brand.
Your feedback is valuable and motivates us to continue providing high-quality products based on scientific evidence. Thank you again for your recommendation!

Rated 5 out of 5 stars

delivery and conditions

delivery time and item conditions

25 August 2025
Enecta logo

Reply from Enecta

Thank you so much for your review! We’re glad to hear that you are satisfied with the delivery time and the condition of the items received.
Your feedback is very important to us and motivates us to continue providing efficient service and high-quality products.

Rated 1 out of 5 stars

Slow and irresponsible delivery

I haven't had the opportunity to try your product. But the shipping process is awful. The address I wrote was different from the address you shipped to. When I contact with your colleagues I took responses too late, and the delivery process is too late. After the turning away shipment still your colleagues told me I have to wait for refund. Even though the package appears to have been delivered to you, I waited over 1 week for refund (152.91€). I sent several mails to you but I can not find any responsible person to answer for that. No one answering my mails. For the next time I’ll never try shopping from you.

19 August 2025
Enecta logo

Reply from Enecta

Dear Customer,
We are truly sorry for your dissatisfaction and we understand the inconvenience you experienced during the shipping process of your order. First of all, we would like to apologize if our support was not as prompt as you expected and if the explanations provided did not meet your satisfaction.
Regarding the refund, unfortunately, we must wait for the official confirmation from the shipping warehouse that the package has indeed been returned. Only after receiving this confirmation can we proceed with the credit of the amount to the payment method used. We understand that the wait can be frustrating and we assure you that we are closely monitoring the situation to expedite the process as much as possible.
We would like to emphasize that your feedback is very important to us, as it allows us to continuously improve our service and shipping management. We apologize again for the inconvenience caused and thank you for your patience.
We remain at your full disposal for any further clarification.

Rated 5 out of 5 stars

Delivered in time

11 August 2025
Enecta logo

Reply from Enecta

Thank you for sharing your experience! We’re glad to hear that the delivery was on time. Your words motivate us to keep offering our best.

Rated 1 out of 5 stars

No response when I urgently needed support


I contacted the company via their official channels and received no reply — not even an automated acknowledgment.

This was particularly frustrating, as their website and brand messaging emphasize being close to the customer and offering post-sale support. In reality, the experience was the opposite.

While the product might be good, the complete lack of customer service makes it hard to trust the company for future purchases. Very disappointed.

7 August 2025
Unprompted review
Enecta logo

Reply from Enecta

We are very sorry for the negative experience you have had and thank you for bringing it to our attention. Unfortunately, without your details, we are unable to trace your email in order to provide you with the necessary assistance.
We kindly ask you to contact us directly at wecare@enecta.com
, so that we can assist you properly and work together to find a solution. We truly want to ensure your concerns are addressed and that you receive the support you need.
We apologize again for the inconvenience and remain at your disposal for any further assistance.

Rated 5 out of 5 stars

Great customer service

Enecta is a very customer centric company. The customer service is top-notch.

4 August 2025
Enecta logo

Reply from Enecta

Thank you so much for your words!
Knowing that you appreciate our customer care and service truly makes us happy.
Your satisfaction is our priority and motivates us to always do better.

Rated 5 out of 5 stars

It really works

It really works! Great quality product!

30 July 2025
Enecta logo

Reply from Enecta

Thank you for your feedback! We are happy that the product works well and that you appreciate its quality. Your comment motivates us to keep going.

Rated 5 out of 5 stars

As promised

Goods delivered in time and even after just one application I could feel the results.

29 July 2025
Enecta logo

Reply from Enecta

Thank you for sharing your experience! We are glad to hear that the product provided you with benefits right away. Your feedback motivates us to continue offering the best.

Rated 5 out of 5 stars

High quality and super quick delivery

The product is of high quality. 5 stars for the delivery time 3 DAYS from another country in EU, quite impressive, never happened before.

28 July 2025
Enecta logo

Reply from Enecta

Thank you for your feedback! We are glad to hear that you are satisfied with the product and that the shipping was so fast. Your comment motivates us to continue improving our service.

Rated 5 out of 5 stars
Enecta logo

Reply from Enecta

Thank you so much for your review and for taking the time to share your experience! We’re truly happy to hear that everything went well your satisfaction means the world to us

Rated 5 out of 5 stars

Excellent quality of products

Excellent quality of products, wide choice and fast delivery

25 June 2025
Enecta logo

Reply from Enecta

Thank you so much for your review! We’re truly happy to know you appreciate the quality of our products, the wide range of choices, and the fast delivery.
Your feedback means a lot to us and motivates us to keep doing our best.

Rated 5 out of 5 stars

Great product and good service

Great product and good service, fast delivery!
Thank you!

17 June 2025
Enecta logo

Reply from Enecta

Thank you very much for your wonderful review!
We’re happy to hear that both the product and the service met your expectations and that the delivery was fast.
Your satisfaction is our greatest reward!

Rated 5 out of 5 stars
Enecta logo

Reply from Enecta

Thank you so much for your review!
We’re glad to hear that you found our products helpful. We always strive to offer the best support to our customers, and it truly makes us happy to know that you had a positive experience.

Rated 5 out of 5 stars

Excellent products

Excellent products, for humans and pets, at a reasonable price, and fast shipping. Free samples were also very much appreciated. Thank you

3 June 2025
Enecta logo

Reply from Enecta

Thank you very much for your wonderful review!
We are glad that you appreciate the quality of our products, both for people and pets, and that you enjoyed the fast shipping and free samples. Your feedback motivates us to continue offering the best to our customers.

Rated 5 out of 5 stars

Great website and sale service

Great website and sale service. Everything is so easy and fast with plenty of information on the full range of high quality products.

3 June 2025
Enecta logo

Reply from Enecta

Thank you very much for your wonderful review!
We are glad that you found our website easy to use and our service fast and efficient. We are committed to always providing high-quality products along with all the necessary information for an informed choice.

Rated 5 out of 5 stars

high quality

Very fast in delivery and high quality.

3 June 2025
Enecta logo

Reply from Enecta

Thank you very much for your positive feedback!
We are truly happy that you appreciated the fast delivery and the quality of our products. Your support motivates us to keep improving.

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