END. Reviews 

133,128
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 13,534 reviews, reviewers overwhelmingly had a truly great experience with this company. Customers frequently praise the exceptionally fast delivery service and careful packaging, noting that their purchases arrive promptly and in flawless condition. People also appreciate the great discounts and the wide selection of stylish, high-quality items available on the platform. Buyers often express deep satisfaction with how smoothly transactions proceed from start to finish. However, some customers also noted frustrating challenges with sizing discrepancies and unexpectedly high return shipping costs. Shoppers mentioned that customer support response times can occasionally be quite slow when trying to resolve issues with orders.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, often highlighting extremely fast... See more

Product

Clients share positive opinions on product, highlighting great quality, stylish clothing, and excellent value... See more

Order

Customers had ambiguous experiences with order processes, reflecting a high level of disagreement. Many... See more

Price

People report positive experiences with price, often highlighting great value and affordable deals compared... See more

Service

Reviewers mention positive feedback about service, noting it is consistently great and efficient from start... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Since the item was being shipped from overseas, I expected it to take longer, but it arrived very quickly. Having tracking information available throughout the process gave me peace of mind. The sho... See more

Company replied

Rated 4 out of 5 stars

Purchase easy, delivery timely and well packaged. Unfortunately had to return (too small). Next size out of stock. Return process was very fiddly. Returned same day arrived, at post office. Today is... See more

Company replied

Rated 4 out of 5 stars

Amazing store! I would however not recommend the usage of FedEx as a delivery service. Had an issue with them, and was left with a bunch of AI support services that did not help at all. So End store g... See more

Company replied

Rated 5 out of 5 stars

Having bought a pair of £185 Salomons for my partner, we were shocked when they fell apart in the first 2 months. Olly at END was incredibly helpful, confirming my ability to send them back for... See more

Company replied


Company details

  1. Men's Clothing Store
  2. Clothing Store
  3. Fashion Accessories Store
  4. Shoe Store
  5. Streetwear Store

About END.

Written by the company

END clothing logo



From the North East to the world, END.’s drive to inspire and educate its community has remained steadfast since 2005. Through fashion, design, art and music, we’ve brought globally-recognised names and emerging luxury and streetwear designers straight to your doorstep, wherever you are in the world. With 800+ brands to choose from - and a hand curated range from the likes of Stone Island, Palm Angels, Nike, Moncler, Arc'teryx and Birkenstock - an unparalleled range of brands and exclusive premium labels that never miss the mark.

From shipping to over 70 countries on mobile, tablet and desktop - to live chat and hassle-free returns - customers remain at the core of our community. Or, take a break away from the screen, and come visit us in one of our stores in Newcastle, Glasgow, Manchester, London and Milan. Here, you’ll also find live workshops and events so you’ll feel like an industry insider in no time.

We provide our worldwide community with an unparalleled experience, both face-to-face and online, from our North East headquarters in Washington to our Highbury office in London. So, whether you're looking for the latest viral sneakers, or forward-thinking, cutting-edge fashion - you can always count on END. to come through.

Contact info

  • 133 - 137 Grainger Street, NE1 5AE, Newcastle Upon Tyne, United Kingdom

  • endclothing.com

4.3

Excellent

TrustScore 4.5 out of 5

133K reviews

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4.3

All reviews

(133,128)

13,579 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Ridiculous service received

Ridiculous service received. Order was unable to be dropped off at the requested pick up location and there was no re attempt but instead they sent it back for a refund. I never wanted a refund, I wanted the product I ordered. The customer service representative was very unhelpful as well as they did not read and address my email properly.

21 July 2026
Rated 1 out of 5 stars

Very disappointing experience with END

Very disappointing experience with END. This was my first order, and unfortunately it will also be my last.
The price looked amazing, so I placed the order. However, I was charged $16 for FedEx delivery, but my package was never delivered to me—I had to go and pick it up myself. On top of that, there was an additional $37.37 in taxes/duties that I wasn’t expecting.
The low advertised price is not the full story once all these extra charges are added. I feel the pricing and charges were not made clear enough at the time of purchase.
First and last order from END. Be careful and make sure you check all additional charges before ordering.

5 August 2026
Rated 1 out of 5 stars

I bought birkenstock clogs the correct…

I bought birkenstock clogs the correct size but they were 'regular' not 'narrow' fit, this wasn't specified on the site.
I also contacted END about returns and got no reply.
I also was disappointed the return charge was so high and will not include the original postage so its cost me over 18 pounds just for postage which I will not get back, now I am waiting for a refund which I hope will be fast.

5 August 2026
Rated 2 out of 5 stars

You always use FedEx for Malaysia

You always use FedEx for Malaysia, and FedEx is almost never on time, and it takes ages to arrive , unlike DHL who arrives on time as per prediction , sometimes earlier too, and very fast, considering it's coming from the same region as you (other online retailers)

5 August 2026

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