END. Reviews 

133,170
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 13,534 reviews, reviewers overwhelmingly had a truly great experience with this company. Customers frequently praise the exceptionally fast delivery service and careful packaging, noting that their purchases arrive promptly and in flawless condition. People also appreciate the great discounts and the wide selection of stylish, high-quality items available on the platform. Buyers often express deep satisfaction with how smoothly transactions proceed from start to finish. However, some customers also noted frustrating challenges with sizing discrepancies and unexpectedly high return shipping costs. Shoppers mentioned that customer support response times can occasionally be quite slow when trying to resolve issues with orders.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, often highlighting extremely fast... See more

Product

Clients share positive opinions on product, highlighting great quality, stylish clothing, and excellent value... See more

Order

Customers had ambiguous experiences with order processes, reflecting a high level of disagreement. Many... See more

Price

People report positive experiences with price, often highlighting great value and affordable deals compared... See more

Service

Reviewers mention positive feedback about service, noting it is consistently great and efficient from start... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Since the item was being shipped from overseas, I expected it to take longer, but it arrived very quickly. Having tracking information available throughout the process gave me peace of mind. The sho... See more

Company replied

Rated 4 out of 5 stars

Purchase easy, delivery timely and well packaged. Unfortunately had to return (too small). Next size out of stock. Return process was very fiddly. Returned same day arrived, at post office. Today is... See more

Company replied

Rated 4 out of 5 stars

Amazing store! I would however not recommend the usage of FedEx as a delivery service. Had an issue with them, and was left with a bunch of AI support services that did not help at all. So End store g... See more

Company replied

Rated 5 out of 5 stars

Having bought a pair of £185 Salomons for my partner, we were shocked when they fell apart in the first 2 months. Olly at END was incredibly helpful, confirming my ability to send them back for... See more

Company replied


Company details

  1. Men's Clothing Store
  2. Clothing Store
  3. Fashion Accessories Store
  4. Shoe Store
  5. Streetwear Store

About END.

Written by the company

END clothing logo



From the North East to the world, END.’s drive to inspire and educate its community has remained steadfast since 2005. Through fashion, design, art and music, we’ve brought globally-recognised names and emerging luxury and streetwear designers straight to your doorstep, wherever you are in the world. With 800+ brands to choose from - and a hand curated range from the likes of Stone Island, Palm Angels, Nike, Moncler, Arc'teryx and Birkenstock - an unparalleled range of brands and exclusive premium labels that never miss the mark.

From shipping to over 70 countries on mobile, tablet and desktop - to live chat and hassle-free returns - customers remain at the core of our community. Or, take a break away from the screen, and come visit us in one of our stores in Newcastle, Glasgow, Manchester, London and Milan. Here, you’ll also find live workshops and events so you’ll feel like an industry insider in no time.

We provide our worldwide community with an unparalleled experience, both face-to-face and online, from our North East headquarters in Washington to our Highbury office in London. So, whether you're looking for the latest viral sneakers, or forward-thinking, cutting-edge fashion - you can always count on END. to come through.

Contact info

  • 133 - 137 Grainger Street, NE1 5AE, Newcastle Upon Tyne, United Kingdom

  • endclothing.com

4.3

Excellent

TrustScore 4.5 out of 5

133K reviews

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1-star

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4.3

All reviews

(133,170)

13,615 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very happy doing business with end.

Very happy doing business with end..
Price was agreeable. Speed of delivery was extraordinary. Like all of us, I've ordered hundreds of items online. I've never seen a package clear customs on the East Coast of the US, and be delivered the next afternoon on the West Coast. Dont know if it was FedEx or end.. it was just regular ship, not overnight. Either way, I'm either easily impressed, or this was quality. I'll order more.

7 August 2026
Rated 5 out of 5 stars

Good service

Good service

3 August 2026
END. logo

Reply from END.

Hey!

Thank you for the fantastic review!

It's great to hear everything went smoothly from start to finish.

We really appreciate your support and hope to see you back at END. again soon.

END.

Rated 5 out of 5 stars

Great communication and helpful staff

13 August 2026
Unprompted review
END. logo

Reply from END.

Hey!

Thank you for the fantastic review!

It's great to hear everything went smoothly from start to finish.

We really appreciate your support and hope to see you back at END. again soon.

END.

Rated 1 out of 5 stars

Dear END

Dear END. Team,Please update me on my return/exchange for order 13000277284.Tracking shows the package arrived at your warehouse on August 4th, 2026. I requested an exchange for size UK 7.5 (EU 41). However, my customer account shows no updates since July 28th.Could you please confirm receipt and let me know when the exchange will be processed and shipped?Thank you for your prompt response.Kind regards,André Bauer
>>> Unfortunately, I have not received any response from END so far. <<<

22 July 2026
END. logo

Reply from END.

Hi André,

We're sorry to see a 1-star review submitted as a request for an update.

As this is a public review platform, we're unable to discuss order-specific details here.

Our Customer Service team is best placed to provide updates regarding returns and exchanges, including confirming receipt, processing status and dispatch information.

We can see from your review that you're looking for an update on your exchange request rather than reporting an issue with the product or service itself.

If you haven't yet received a response, please reply to your existing correspondence and our team will be happy to assist further.

END.

Rated 5 out of 5 stars

6 stars out of 5

6 stars out of 5. ☆☆☆☆☆☆
Cant fault Ryan S's customer service . Going above and beyond for the customer.
Very helpful and rapid delivery.

Nice one!

11 August 2026
Unprompted review
Rated 5 out of 5 stars

Happy Shopper

End always have great sales and the Adidas i purchased were a bargain delivery is always spot on no hassle and quick!!!

3 August 2026
Rated 5 out of 5 stars

Great customer service and easy of use.

Great customer service and easy of use.

13 August 2026
Unprompted review
END. logo

Reply from END.

Hey!

Thank you for the fantastic review!

It's great to hear everything went smoothly from start to finish.

We really appreciate your support and hope to see you back at END. again soon.

END.

Rated 5 out of 5 stars

Ordered numerous times from End…

Ordered numerous times from End clothing ..a great company stocking great products ..highly recommended

6 August 2026
END. logo

Reply from END.

Hey!

Thank you for the fantastic review!

It's great to hear everything went smoothly from start to finish.

We really appreciate your support and hope to see you back at END. again soon.

END.

Rated 5 out of 5 stars

Sent package fairly quickly.

Sent package fairly quickly.
Not sure if it delivered properly or just left outside as I was not home. But the item quality is great, I intially had probelms ordering but when I eventually did It came in goood time.

good deal on the items too

3 August 2026
Rated 1 out of 5 stars

I was very disappointed with my…

I was very disappointed with my experience. When I placed my order, there was no clear information on the website that I would have to pay an additional $50 shipping fee. After the order was completed, FedEx contacted me a few days later by phone and email to inform me that I had to pay an additional $50.

I believe all additional shipping, customs, or delivery-related fees should be clearly disclosed on the website before the customer completes the purchase. If I had known about this extra charge upfront, I could have made an informed decision about whether to place the order.

Unfortunately, the lack of transparency regarding the additional fee has left me very dissatisfied with my purchase experience

4 August 2026
END. logo

Reply from END.

Hi,

We're sorry to hear you were disappointed with your experience; however, we'd like to clarify that the charges you refer to were not additional shipping fees imposed by END.

For international orders, any applicable duties, taxes, and customs charges are the responsibility of the recipient and are clearly outlined on our website before an order is placed.

This information is available within our delivery and shipping guidance, so customers can make an informed purchasing decision prior to checkout.

Unfortunately, customs charges are determined by the destination country and carrier, not by END, which means we are unable to calculate or collect every possible fee that may be applied once a shipment enters the destination country.

While we appreciate that unexpected costs are frustrating, the information regarding potential import charges was available before your order was placed.

As such, this is not a hidden fee introduced after purchase, but a standard part of importing goods into certain countries.

END.

Rated 5 out of 5 stars

Brilliant service

Brilliant service. Perfect trainers. Good price too

4 August 2026
END. logo

Reply from END.

Hey!

Thank you for the fantastic review!

It's great to hear everything went smoothly from start to finish.

We really appreciate your support and hope to see you back at END. again soon.

END.

Rated 5 out of 5 stars

DELIVERY WAS QUICK NO FUSS..but there…

DELIVERY WAS QUICK NO FUSS..but there Adidas spezial clothing is well cool..Just Casual clothes for front line menovers..What else can I say ..Well done End for having there own ADIDAS Spezial Clothing..Collaboration with Well Known Brands...

5 August 2026
Rated 5 out of 5 stars

Great deals and expedited service

The whole process was smooth and END offered an unbeatable deal. On top of their great price, they also exceeded my expectations with their delivery service and expedited my product. Communication was great and so was the delivery. I would definitely consider buying again in the future and recommend to others.

3 August 2026

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