END. Reviews 

133,144
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 13,534 reviews, reviewers overwhelmingly had a truly great experience with this company. Customers frequently praise the exceptionally fast delivery service and careful packaging, noting that their purchases arrive promptly and in flawless condition. People also appreciate the great discounts and the wide selection of stylish, high-quality items available on the platform. Buyers often express deep satisfaction with how smoothly transactions proceed from start to finish. However, some customers also noted frustrating challenges with sizing discrepancies and unexpectedly high return shipping costs. Shoppers mentioned that customer support response times can occasionally be quite slow when trying to resolve issues with orders.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, often highlighting extremely fast... See more

Product

Clients share positive opinions on product, highlighting great quality, stylish clothing, and excellent value... See more

Order

Customers had ambiguous experiences with order processes, reflecting a high level of disagreement. Many... See more

Price

People report positive experiences with price, often highlighting great value and affordable deals compared... See more

Service

Reviewers mention positive feedback about service, noting it is consistently great and efficient from start... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Since the item was being shipped from overseas, I expected it to take longer, but it arrived very quickly. Having tracking information available throughout the process gave me peace of mind. The sho... See more

Company replied

Rated 4 out of 5 stars

Purchase easy, delivery timely and well packaged. Unfortunately had to return (too small). Next size out of stock. Return process was very fiddly. Returned same day arrived, at post office. Today is... See more

Company replied

Rated 4 out of 5 stars

Amazing store! I would however not recommend the usage of FedEx as a delivery service. Had an issue with them, and was left with a bunch of AI support services that did not help at all. So End store g... See more

Company replied

Rated 5 out of 5 stars

Having bought a pair of £185 Salomons for my partner, we were shocked when they fell apart in the first 2 months. Olly at END was incredibly helpful, confirming my ability to send them back for... See more

Company replied


Company details

  1. Men's Clothing Store
  2. Clothing Store
  3. Fashion Accessories Store
  4. Shoe Store
  5. Streetwear Store

About END.

Written by the company

END clothing logo



From the North East to the world, END.’s drive to inspire and educate its community has remained steadfast since 2005. Through fashion, design, art and music, we’ve brought globally-recognised names and emerging luxury and streetwear designers straight to your doorstep, wherever you are in the world. With 800+ brands to choose from - and a hand curated range from the likes of Stone Island, Palm Angels, Nike, Moncler, Arc'teryx and Birkenstock - an unparalleled range of brands and exclusive premium labels that never miss the mark.

From shipping to over 70 countries on mobile, tablet and desktop - to live chat and hassle-free returns - customers remain at the core of our community. Or, take a break away from the screen, and come visit us in one of our stores in Newcastle, Glasgow, Manchester, London and Milan. Here, you’ll also find live workshops and events so you’ll feel like an industry insider in no time.

We provide our worldwide community with an unparalleled experience, both face-to-face and online, from our North East headquarters in Washington to our Highbury office in London. So, whether you're looking for the latest viral sneakers, or forward-thinking, cutting-edge fashion - you can always count on END. to come through.

Contact info

  • 133 - 137 Grainger Street, NE1 5AE, Newcastle Upon Tyne, United Kingdom

  • endclothing.com

4.3

Excellent

TrustScore 4.5 out of 5

133K reviews

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4.3

All reviews

(133,144)

13,579 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Was a bit skeptical

Was a bit skeptical, as l had never heard of End. Lovely adidas shoes in exactly the right colour l was searching for. Prompt service and arrived early. Excellent price, win, win.

6 August 2026
END. logo

Reply from END.

Hey Jackie,

Thank you for sharing your experience.

We completely understand being cautious when shopping with a retailer for the first time, which makes it even better to hear we exceeded expectations.

Finding the exact adidas colourway you were after, at a great price and arriving ahead of schedule, sounds like a pretty successful first END. order.

We appreciate you taking a chance on us and hope it's the first of many.

END.

Rated 5 out of 5 stars

Product was as advertised and delivery…

Product was as advertised and delivery quick.

6 August 2026
END. logo

Reply from END.

Hi Fiona,

Thanks so much for your review!

We're really happy to hear your order arrived quickly and just as you expected.

We always aim to keep things simple and reliable from clear product info to fast delivery, and it means a lot to know we're hitting the mark.

Thanks again for your support, and we look forward to having you back at END. soon!

END.

Rated 5 out of 5 stars

Item as described

Item as described, fast delivery 👍

3 August 2026
END. logo

Reply from END.

Hey Jason,

Thank you for the feedback!

We're pleased to hear everything matched your expectations and reached you without delay.

Getting the right product to our customers quickly and accurately is exactly what we aim for, so it's great to know we delivered on both fronts.

We appreciate your support and hope to see you back at END. again soon.

END.

Rated 2 out of 5 stars

You need to be more transparent about…

You need to be more transparent about the customs ans imported goods fee at the checkout like other company. I bought some shoes at END CANADA, so I thought they are from inside canada, like Nike canada. You must mention about customs and extra fees at the checkout instead of putting in your shipping page. I spent $400 at END but had to pay over$160 to FEDEX for the customs and taxes and etc. FEDEX DIDINT BOTHER TO CALL ME ON THE DELIVERY DATE. I WAS HOME WAITING MY DELIVERY!!!THEY JUST LEFT A DOOR TAG SAYING I NEED TO PICK UP MY SHOES AT A LOCAL FEDEX AFTER PAYING CUSTOMS AND OTHER FEES. I felt like I got scammed. It was such a horrible experience.

3 August 2026
END. logo

Reply from END.

Hey Younghwa,

Thank you for sharing your feedback.

We're sorry to hear you were disappointed with the import charges, however customs duties and taxes for international orders are clearly outlined within our shipping information before purchase.

Many customers shipping internationally use this information to understand any potential charges prior to placing an order.

As a UK-based retailer, orders shipped to Canada may be subject to import fees set by local authorities, and these charges are outside our control.

While we appreciate that this wasn't the outcome you expected, the information is available before checkout, so customers can make an informed decision before ordering.

Regarding delivery, FedEx's collection and notification procedures are managed directly by the carrier, but we appreciate your comments and will pass them on. We hope you're enjoying your purchase nonetheless.

END.

Rated 5 out of 5 stars

Great experience

Great experience, great adidas shoes, great price, easy to order, delivery on time. Thanks 👍 😊

6 August 2026
END. logo

Reply from END.

Hey Maddy,

Thank you for the fantastic review!

It’s great to hear your adidas purchase ticked all the boxes, from value and ease of ordering to a smooth, on-time delivery.

We love knowing everything came together just as it should.

Enjoy your new pair, and thanks for choosing END.

END.

Rated 5 out of 5 stars

Shopping with great choices

Shopping with great choices. Very fast delivery. Great online shop.

4 August 2026
END. logo

Reply from END.

Hey!

Thank you for the fantastic review.

It's great to hear everything went exactly as it should.

We really appreciate your support and hope to see you back at END. again soon.

END.

Rated 5 out of 5 stars

Easy to order and find what i wanted

Easy to order and find what i wanted. Delivered quick and earlier than expected. Happy with the quality on the suede and fit real nice.

3 August 2026
END. logo

Reply from END.

Hi there!

Thanks so much for leaving a review.

We're really happy to hear that everything went smoothly from finding exactly what you wanted to get it delivered earlier than expected. It's awesome that the suede quality and fit met your expectations too.

We hope you enjoy wearing your new pair, and we can't wait to see you back at END. soon!

END.

Rated 1 out of 5 stars

They cancelled an item after I had paid…

They cancelled an item after I had paid for it and initially did not explain why. Then they sent me the wrong size for a different item in the same order. I had not ordered the incorrect item they had an issue with their fulfilment and sent the incorrect item. They then asked me to return them using a courier service that is barely active in Australia. An alternative was offered I could send them back using the courier of my choice but I would receive a PayPal gift card which is ridiculous. I work Monday to Friday 8-5pm and the whole “solution” to the problem they manufactured was BS. I honestly feel as though I was robbed.

3 August 2026
Rated 5 out of 5 stars

My trainers arrived promptly and well…

My trainers arrived promptly and well packaged..very pleased with my purchase. Thankyou END

22 July 2026
END. logo

Reply from END.

Hi Paul,

Thanks so much for your kind words!

We're really happy to hear your trainers arrived quickly and in perfect shape.

It's awesome to know our packaging and delivery worked out well.

Enjoy your new kicks, and thanks again for choosing END!

END.

Rated 3 out of 5 stars

Would have been nice to get the…

Would have been nice to get the delivery next day. Too many days in between to deliver.

Good availability of style and sizes.

28 July 2026
END. logo

Reply from END.

Hi there,

Thank you for your feedback.

We're glad you found a great selection of styles and sizes.

While we're sorry the delivery speed didn't quite meet your expectations, the order was shipped using the selected service and delivered within the estimated timeframe provided at checkout.

We appreciate your comments and hope you're enjoying your purchase.

END.

Rated 5 out of 5 stars
END. logo

Reply from END.

Hello!

Your feedback means a lot to us.

We're pleased to hear you enjoyed your shopping experience and we look forward to serving you again in the future.

END.

Rated 5 out of 5 stars

Very good shopping

Very good shopping, very fast delivery

6 August 2026
END. logo

Reply from END.

Hello!

Your feedback means a lot to us.

We're pleased to hear you enjoyed your shopping experience and we look forward to serving you again in the future.

END.

Rated 5 out of 5 stars

Fast Delivery

Fast Delivery, wide selections that are on sale

5 August 2026
END. logo

Reply from END.

Hello!

Your feedback means a lot to us.

We're pleased to hear you enjoyed your shopping experience and we look forward to serving you again in the future.

END.

Rated 5 out of 5 stars

Very quick delivery and gorgeous shoes

Very quick delivery and gorgeous shoes, at a brilliant price. What's not not love? 10/10

5 August 2026
END. logo

Reply from END.

Hey!

Thank you for the fantastic review.

It's great to hear everything went exactly as it should.

We really appreciate your support and hope to see you back at END. again soon.

END.

Rated 5 out of 5 stars

Easy order and returns process

Excellent variety, easy to order and manage favourites, swift delivery and very convenient returns process.

27 July 2026
END. logo

Reply from END.

Hey!

Thank you for the fantastic review.

It's great to hear everything went exactly as it should.

We really appreciate your support and hope to see you back at END. again soon.

END.

Rated 1 out of 5 stars

Ridiculous service received

Ridiculous service received. Order was unable to be dropped off at the requested pick up location and there was no re attempt but instead they sent it back for a refund. I never wanted a refund, I wanted the product I ordered. The customer service representative was very unhelpful as well as they did not read and address my email properly.

21 July 2026
Rated 5 out of 5 stars

Very fast delivery

Very fast delivery

4 August 2026
END. logo

Reply from END.

Hello!

Your feedback means a lot to us.

We're pleased to hear you enjoyed your shopping experience and we look forward to serving you again in the future.

END.

Rated 1 out of 5 stars

I still haven’t got my package and no…

I still haven’t got my package and no tracking information.

5 August 2026
END. logo

Reply from END.

Hi Brianna,

Thank you for your feedback. We're sorry to hear you've not yet received your order.

If there are any concerns regarding delivery or tracking, we always encourage customers to contact our Customer Care team directly, as we're often able to provide updates and investigate any issues far more quickly than can be achieved through a review alone.

Tracking information is also sent as part of the dispatch process and can usually provide the latest status of a shipment.

Please get in touch with us with your order details, and we'll be happy to look into this for you and help get things resolved.

END.

Rated 5 out of 5 stars

Speedy delivery to USA with tracking…

Speedy delivery to USA with tracking and great packaging.

5 August 2026
END. logo

Reply from END.

Hello!

Thank you for the great feedback.

It's always a pleasure to hear when a customer has enjoyed shopping with us.

We appreciate your support.

END.

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