Since the item was being shipped from overseas, I expected it to take longer, but it arrived very quickly. Having tracking information available throughout the process gave me peace of mind. The sho... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Purchase easy, delivery timely and well packaged. Unfortunately had to return (too small). Next size out of stock. Return process was very fiddly. Returned same day arrived, at post office. Today is... See more
Company replied
Price was the best I could find online and the shipping was super quick! The hat that I bought was from Stone Island, that's why I assumed it would come in a nicer packaging. But it was not damage or... See more
Company replied
I was exchanging a pair of trainers I bought online for a different size. As I hadn't heard anything regarding the replacement pair being shipped I contacted End Customer Services and between Thobile... See more
Company replied
Company details
About END.
Written by the company
From the North East to the world, END.’s drive to inspire and educate its community has remained steadfast since 2005. Through fashion, design, art and music, we’ve brought globally-recognised names and emerging luxury and streetwear designers straight to your doorstep, wherever you are in the world. With 800+ brands to choose from - and a hand curated range from the likes of Stone Island, Palm Angels, Nike, Moncler, Arc'teryx and Birkenstock - an unparalleled range of brands and exclusive premium labels that never miss the mark.
From shipping to over 70 countries on mobile, tablet and desktop - to live chat and hassle-free returns - customers remain at the core of our community. Or, take a break away from the screen, and come visit us in one of our stores in Newcastle, Glasgow, Manchester, London and Milan. Here, you’ll also find live workshops and events so you’ll feel like an industry insider in no time.
We provide our worldwide community with an unparalleled experience, both face-to-face and online, from our North East headquarters in Washington to our Highbury office in London. So, whether you're looking for the latest viral sneakers, or forward-thinking, cutting-edge fashion - you can always count on END. to come through.
Contact info
133 - 137 Grainger Street, NE1 5AE, Newcastle Upon Tyne, United Kingdom
- endclothing.com
4.3
Excellent
133K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Nice easy transaction from start to…
Nice easy transaction from start to finish will use this company again.
30 July 2026
Easy and arrived fast
29 July 2026
Amazing store, Hate FedEx
Amazing store! I would however not recommend the usage of FedEx as a delivery service. Had an issue with them, and was left with a bunch of AI support services that did not help at all. So End store great FedEx horrible.
30 July 2026
Exemplary online retail experience
Exemplary online retail experience. Faultless and reassuring service throughout.
23 July 2026
Fast shipping and stylish clothes
Fast shipping and great quality & stylish clothes. The Peachy Den top I bought is an absolute showstopper! The deep, smoky, desaturated berry-purple hue is a magnificent anchor color for my Soft Summer Deep palette. The design is also incredibly sophisticated. Love the asymmetric cut and the side-button detail.
28 July 2026
Always good
30 July 2026
Really happy with my purchase
Really happy with my purchase! 👟 The sneakers look even better in person, they’re comfortable, stylish, and the quality is great for the price. The fit was perfect and they arrived in good condition. Definitely satisfied with my purchase and I’ll be ordering again! 🔥
30 July 2026
Items arrived earlier than initially…
Items arrived earlier than initially indicated. Perfect fit and good condition.
Excellent service!
29 July 2026
I ordered an Acne Studios scarf from…
I ordered an Acne Studios scarf from END. Clothing and everything went smoothly. The item arrived quickly, was well packaged, and was exactly as described. Very happy with the service and would definitely order from END. again.
31 July 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from END.
Hey!
Thanks for taking the time to leave us a 5-star review!
We're delighted to hear everything went smoothly and truly appreciate your support.
We hope to see you again soon.
END.
Absolutely first class service
Absolutely first class service, specially of Jay, couldn't be more helpful and appreciative, top man
7 August 2026
Unprompted review
Reply from END.
Hi Michael,
Thanks so much for your wonderful feedback!
We're really happy to hear that Jay made such a great impression.
We'll definitely share your kind words with him, he'll be so glad to know his help meant a lot to you.
Thanks again for taking the time to share your experience with us.
END.
End always come through 💯.
End always come through 💯.. had to return product as was too small … awaiting my exchange for a bigger size
31 July 2026
Reply from END.
Hello Mark,
Thank you for the continued support!
We're sorry the original size wasn't quite right, but we're glad our exchange process could help.
We hope your new size arrives with you soon and is the perfect fit this time around.
Enjoy, and thanks again for the great review!
END.
Fantastic
Great website with amazing choice. Delivery was very good and quick. I requested a refund for 1 item and this was easy to start and refund given within 5 days…. Very good service.
29 July 2026
Reply from END.
Hey!
Thanks for taking the time to leave us a 5-star review!
We're delighted to hear everything went smoothly and truly appreciate your support.
We hope to see you again soon.
END.
Trainers arrived quickly
Trainers arrived quickly, excellent product. I have ordered numerous times from End and never had any issues
29 July 2026
Reply from END.
Hey!
Thanks for taking the time to leave us a 5-star review!
We're delighted to hear everything went smoothly and truly appreciate your support.
We hope to see you again soon.
END.
Absolutely Horrible Customer Support!!
Do not trust END. Clothing if you are a serious collector or high-volume buyer who expects basic operational competence.
Their website is plagued by critical checkout glitches, and their customer service team will actively ghost you the moment you provide proof of their system failures.
I built a strategic bulk cart of sale shoes where their platform automatically and correctly applied a first-order 10% automatic item-level discount across the board, slashing $58.60 AUD off the total. The items sat securely in my cart for two full days, completely verified and good to go. When I went to execute the checkout, a technical system error stripped the active discount line away right at the payment screen.
I spent four days jumping between their website's live chat feature and email support trying to resolve this simple, clear technical error. An agent named Phumzile handed me a lazy deflection, claiming discounts don't apply to sale stock. I immediately replied with irrefutable screenshot proof showing the active system markdown working perfectly on the sale items in my cart.The moment I sent that concrete visual proof, END. Clothing completely ghosted me. They chose to go radio silent for over 48 hours to evade a minor $58.60 adjustment on their own glitchy interface. Because their team sat on my emails and ignored my active chat logs while I desperately waited for a resolution, three highly strategic, targeted shoe assets in my cart completely sold out.
Their pathetic support delays directly cost me a significant amount of money in rare inventory and prospective market value. They completely ignored a high-spending client who explicitly detailed the extreme stress and anxiety of rapidly diminishing stock levels.
I am wiping my hands completely clean of this pathetic business. My account is permanently closed, and my capital is redirected to their direct competitors. They will sacrifice a loyal, high-volume customer over a petty double-digit dispute. Absolutely abysmal service. Disgraceful.
6 August 2026
Unprompted review
Reply from END.
Hey!
Thanks for the fantastic review!
We're delighted everything went smoothly and really appreciate you taking the time to share your experience.
END.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.