One thing I didn't really like was that I used the additional 15% discount to order two pairs of sneakers (Adidas and New Balance). However, one of the items (the New Balance pair) was later refunded... See more
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133 - 137 Grainger Street, NE1 5AE, Newcastle Upon Tyne, United Kingdom
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Shoes didn’t fit. Now I am being forced to pay over $200 just to send them back. Beware anyone in the US.
I recently ordered the Puma Speedcat Faded from END., and the experience was great.
My order ended up costing around ₹2,000 more than buying it in India because of customs duty. However, I still feel it was completely worth it. The size I wanted wasn’t even available in India, so ordering from END. was the only practical option.
The shoes arrived in excellent condition, the packaging was premium, and the overall quality and feel exceeded my expectations. Everything felt authentic and well-handled throughout the process.
Despite paying extra due to customs, I’m genuinely happy with the purchase and have no regrets. I’ll definitely be shopping from END. again in the future.
Always a pleasure to receive packages from END. Order came as expected. Good prices, great products. Thank you guys!
Never got my watch
There was something wrong with the package, so customs blocked it. And I have not received compensation or a new watch. There's nothing I can do, and the package is just sitting in customs.
Excellent customer service. My issue was resolved quickly, and the communication was clear and friendly. Thank you, Suraj!
Finally got the shoe I wanted! END shipped my order quickly and FedEx handled my package with care. Thank you so much!
Purchase easy, delivery timely and well packaged. Unfortunately had to return (too small). Next size out of stock. Return process was very fiddly. Returned same day arrived, at post office. Today is working day 4. Tracked return, delivered back to END yesterday, so just awaiting reimbursement now.
Best experience ever, the shoes are in great shape I love them so much and the service from the courier as well. The shoes came before the estimated delivery date.
As a newcomer to End, a retailer I had come across online in the past, I am happy to report that my experience was positive. I was kept in the picture as to the progress of my order and its transit.
I will be back to shop at End without a doubt ❤️
Excellent and speedy delivery,great value, excellent customer service
Fantastic price amazing delivery time and the trainer's are epic will definitely be ordering from them again
Amazing shoes, felt so lucky to have found the last pair in my size through this site and an added bonus that they were so much more reasonably priced compared to every other shoe site! Delivery was quicker than expected and I appreciated the communication regarding my package’s delivery info. No doubt I’ll be coming back!
packaging was good and kept the item safe from the elements. also the extra fast shipping cost was so worth cuz my shirt came in like 3 days later.
The item I ordered has been stuck at customs for a week. It has been stuck there because the "the description provided to classify the commodity is insufficient." It's a watch. How do you screw up the description of a watch so badly that it can't get through customs. My experience so far with you all is awful. Also your customer service is a joke.
I have had a great experience shopping online at END.The item I purchased is very good quality and at a good price, delivery was quick and I was kept informed of my delivery status, very happy.
It’s close to 14 days since I returned 3 items but have only received a refund for 2 of them.
Despite multiple emails with customer service back and forth, including confirmation from the agent that the item had been received, I have still not received a refund.
The whole process has been incredibly frustrating, with explanations of “full process/investigation” needing to be carried out before a refund issued, despite them confirming the item was received?
I won’t be using END again and advise others not to either. I’ve had multiple issues in the past with various orders and wrong sizes. Their slow returns/refund policy and shoddy customer service is the final nail in the coffin.
Not impressed at all.
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