Enchanting Travels helped us plan our individualized two week trip to Alaska. There were multiple locations and travel connections. They arranged everything for us and gave us very detailed instructio... See more
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Review summary
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What people talk about most
Reviews shaping this summary
Kristen Harvey has been a terrific travel "coach." She has worked closely with us to design the trip that "we imagine," as opposed to a typical company's boiler plate agenda. She has listened and re... See more
Company replied
I am so thankful we used enchanting travels to plan our trip to Banff. Our travel consultant helped us decide what type of activities we might enjoy and was very knowledgable about the location. She p... See more
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We are so pleased with the plans for our five-day tour of Mexico City curated by Bo Crew. Bo has extensive knowledge of the area, its history, and its culture. He took time to listen to our interest... See more
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Company details
Written by the company
Experience luxury custom travel with a journey that’s uniquely yours. For more than 20 years, our award-winning team of travel experts have crafted over 60,000 dream trips to 70 destinations. Discover the art of luxury custom travel.
Why Choose Enchanting Travels?
Written by the company
- It's Your Vacation. Your Way.
- A custom trip that's uniquely yours, crafted with the help of a dedicated destination expert.
- Discover Unforgettable Experiences
- Our experts have a deep local knowledge, with hand-picked activities we've personally tested ourselves.
- We're With You at Every Step
- From trip planning to 24/7 in-destination support, you'll always talk to the dedicated team you trust.
Contact info
8400 E Prentice Ave, Suite 1500, 80111, Greenwood Village, CO, United States
- +1 888 263 2574
- contact@enchantingtravels.com
- enchantingtravels.com
4.9
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 80% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Alyssa was great.
Alyssa was careful to understand our wishes. She tailored her recommendations accordingly. Really sped up the process.
31 March 2026
Reply from Enchanting Travels
Dear John,
Thank you so much for your wonderful review!
It was truly a pleasure helping you bring your travel plans to life. We are absolutely delighted to hear that you were so satisfied with our service and the support your travel consultant, Alyssa, provided.
We wish you all the very best for your upcoming adventure!
Warm regards,
Francisco U
Guest Relations Specialist
Wonderfully planned trip to Portugal
Great itinerary and very importantly wonderful tour guides and drivers. I can't imagine doing a vacation any other way than being planned by Enchanting Travels.
18 March 2026
Unprompted review
Reply from Enchanting Travels
Thank you so much for your wonderful review!
We are absolutely thrilled to hear that you can’t imagine vacationing any other way—that is the highest compliment we could receive. It is fantastic to know that both the itinerary and our local teams on the ground in Portugal made such an impression. We truly believe that wonderful tour guides and drivers are the heart of a journey, as they bring the destination to life in such a personal way.
We look forward to helping you plan your next seamless adventure!
Warm regards,
Francisco U
Guest Relations Specialist
Best Travel Agency ever!
We have been using Enchanting travels for years and have traveled mostly around the world. Out latest trip was Argentina and a cruise to the Antarctic. It was fabulous. It was better than I imagined. Looking forward to our next adventure in a couple of weeks!
17 January 2026
Reply from Enchanting Travels
Dear Susan,
Thank you so much for your wonderful review and for your continued loyalty over the years! It has been an absolute privilege helping you explore so much of the world.
We are thrilled to hear that your recent journey to Argentina and your Antarctic cruise was such a success—exceeding even your wildest imaginings! There is nothing more rewarding for us than knowing we’ve helped a longtime guest discover a new favorite corner of the globe.
I’ll be sure to share your kind words with the entire team. We are already counting down the days with you for your next adventure in just a couple of weeks!
Warm regards,
Francisco U
Guest Relations Specialist
Our travel consultant Kristen was…
Our travel consultant Kristen was wonderful. Knowledgeable, friendly, accessible and very accommodating of all of our questions. She has put together a trip of a lifetime for our anniversary!
30 March 2026
Reply from Enchanting Travels
Thank you so much for the wonderful review!
We are absolutely thrilled to hear that you had such a great experience working with your travel consultant, Kristen. It is fantastic to know that her knowledge, friendliness, and accessibility made the planning process so smooth.
We wish you an incredible journey and a very happy anniversary!
Warm regards,
Francisco U
Guest Relations Specialist
Process was made easy by our trip…
Process was made easy by our trip coordinator. She listened to our needs and what we wanted to experience
25 March 2026
Reply from Enchanting Travels
Dear Judith,
Thank you so much for your wonderful review! It was such a pleasure working with you. You have a truly unique trip lined up, and I hope the excitement is really starting to build!
Warm regards,
Cherisse L
Travel Consultant
A wonderful Laotian experience with Enchanting Travels
Enchanting Travels set up a wonderful 4-day excursion in Luang Prabang. Our personal guide, Noy (and driver, Sit (sp?)) were a delight and we learned so much from her. Extremely knowledgeable and personable!
Our pre-trip director, Sharon D'Silva, couldn't have been more helpful and arranged a full, yet relaxing itinerary for us. Highly recommended!
25 February 2026
Unprompted review
Reply from Enchanting Travels
Dear Anthony,
Thank you so much for your wonderful review! We are delighted to hear that your Laotian experience was such a success.
It is fantastic to know that your guide and driver were a highlight of your experience. We take great pride in working with experts who are not only knowledgeable but also personable, as they truly bring the destination to life.
Thank you for your high recommendation, and we look forward to helping you explore more of the world in the future!
Warm regards,
Francisco U
Guest Relations Specialist
Reply from Enchanting Travels
Dear Patricia,
Thank you so much for your kind review! It was truly a joy to work with you. I really appreciated you trusting us with your travel plans, and I loved hearing about your passion for the destination. I know you’re going to have the trip of a lifetime!
Warm regards,
Kristen H
Travel Consultant
Looking forward to the adventure.
Have just booked the trip. Hopefully it will work out. Kristen was helpful in accommodating the changes we requested.
We have always been pleased with out Enchanting adventures.
27 March 2026
Reply from Enchanting Travels
Dear Anne,
Thank you so much for your review and for your continued trust. It has been a real pleasure working with you on this journey, and I know you’re going to have another truly enchanting experience!
Warm regards,
Kristen H
Travel Consultant
Kate is wonderful
Kate is wonderful, very helpful, kind and cares about making your vacation exactly what you want and is very knowledgeable. She is the best! Best experience we have ever had booking a vacation. We will definitely check out Enchanting Travels for our next vacation!
25 March 2026
Reply from Enchanting Travels
Dear Deborah,
Thank you so much for the fantastic review!
We are absolutely thrilled to hear that this was the best booking experience you have ever had. It is wonderful to know that Kate’s kindness, knowledge, and genuine care made such an impact on your planning process.
We truly appreciate your recommendation and are already looking forward to helping you with your next adventure.
Warm regards,
Francisco U
Guest Relations Specialist
There is a way!
The patience, experience, and perseverance of Enchanted employees earned high marks for their company.
23 March 2026
Reply from Enchanting Travels
Dear Art,
It was a pleasure working with you and I'm so glad you will be traveling on this long awaited adventure! Looking forward to hearing all about it when you come back.
Warm regards,
Taylor M
Travel Consultant
Anna put together the dream trip of a…
Anna put together the dream trip of a lifetime. She took our ideas and the itinerary she proposed is ideal and perfect for our abilities.
27 March 2026
Reply from Enchanting Travels
Dear Ted,
Thank you for your review! It's been a pleasure helping you plan this trip of a lifetime and I can't wait for you to embark on this truly amazing adventure!
Warm regards,
Anna T
Senior Travel Consultant
Rebecca was super helpful and listened…
Rebecca was super helpful and listened to what we actually wanted and needed. She actually made our decision easier to pull the trigger.
26 March 2026
Reply from Enchanting Travels
Dear M & G,
Thank you so much for your wonderful review!
It was truly a pleasure helping you bring your travel plans to life. We are absolutely delighted to hear that you were so satisfied with our service and the support Rebecca provided.
We wish you all the very best for your upcoming adventure!
Warm regards,
Francisco U
Guest Relations Specialist
Fast and easy
Amazing Experience working with Taylor McKinley. She set up a 2 week custom trip in 1 day! We meet spoke for about 30 minutes on what we would want to do places to we would like to see. She was very attentive and made our dream vacation come true.
5 March 2026
Reply from Enchanting Travels
Dear Tara,
Thank you so much for the fantastic review! We are delighted to hear that your travel consultant, Taylor, was able to turn your vision into a personalized two-week itinerary in just a single day.
It is wonderful to know that our process felt so attentive and efficient. We take great pride in making dream vacations a reality, and I will be sure to share your high praise with Taylor. She will be thrilled to know she hit the mark so quickly for you!
We wish you an incredible journey and can't wait for you to experience every bit of that dream vacation.
Warm regards,
Francisco U
Guest Relations Specialist
Sisters celebration trip to Japan
My sister and I are planning a special trip to Japan and Thailand to celebrate her birthday. Bo helped us plan a perfect itinerary and made the entire process seem much less overwhelming than had we tried to do it all ourselves!
15 March 2026
Reply from Enchanting Travels
Dear Martha,
Thank you so much for your wonderful review!
It was truly a pleasure helping you bring your travel plans to life. We are absolutely delighted to hear that you were so happy with our service and the dedicated support Bo provided.
We wish you an incredible time on your upcoming adventure!
Warm regards,
Francisco U
Guest Relations Specialist
Bo was so great
Bo was so great ! He was very thorough and answered all of our questions. We are very excited….
25 March 2026
Reply from Enchanting Travels
Dear Susan,
Thank you so much for your wonderful review!
It was truly a pleasure helping you bring your travel plans to life. We are absolutely delighted to hear that you were so satisfied with our service and the support Bo provided.
We wish you all the very best for your upcoming adventure!
Warm regards,
Francisco U
Guest Relations Specialist
Derek a true professional
Derek was amazing to deal with. Very attentive, listened well, accommodated every twist and turn we threw at him and built an adventure that is all we could ask for.
24 March 2026
Reply from Enchanting Travels
Dear Gino,
Thank you so much for the great review!
We are thrilled to hear that your travel consultant, Derek, was such a fantastic partner in planning your journey. It is wonderful to know that Derek's attentiveness and ability to navigate every twist and turn helped build the perfect adventure for you.
We wish you all the very best for your upcoming adventure!
Warm regards,
Francisco U
Guest Relations Specialist
I love Enchanting Travels for my travel…
I love Enchanting Travels for my travel needs Alshay is the best. Thank yo for making my dreams come true Katrina
17 March 2026
Reply from Enchanting Travels
Dear Katrina,
Thanks for your kinds words! It was a pleasure to design this special trip for you. Thanks for trusting Enchanting Travels again with your trip of a lifetime.
Warm regards,
Akshay M
Senior Travel Consultant
The customer service was wonderful.
The customer service was wonderful.
Thank you so very much.
13 March 2026
Reply from Enchanting Travels
Dear Darlene,
Thank you for your review. It's been a pleasure helping you all plan this journey of a lifetime.
Warm regards,
Anna T
Senior Travel Consultant
They took the time to really listen to…
They took the time to really listen to what we wanted and delivered a proposal that matched. They responded quickly and effectively to requests and changes and their website was easy and secure to use. Thanks Emily and team.
13 March 2026
Reply from Enchanting Travels
Dear Tara,
Thank you so much for your great review! We are delighted to hear that our team was able to deliver a proposal that truly matched your vision.
It is wonderful to know that our team’s responsiveness and flexibility with changes made the process so smooth for you. We also appreciate your feedback on our website—we strive to make the planning and booking experience as easy and secure as possible, so it’s great to hear that it hit the mark.
We look forward to making this trip a truly memorable experience for you!
Warm regards,
Francisco U
Guest Relations Specialist
Got what we wanted!
Anthony was helpful with picking out our activities. We changed dates several times and it was never a problem. By the end of our travel arrangements we had everything we wanted.
13 March 2026
Reply from Enchanting Travels
Dear Victoria,
Thank you so much for your great review!
We are thrilled to hear that your travel consultant, Anthony, was so helpful in narrowing down the perfect activities for your trip. It is wonderful to know that despite the date changes, the process remained stress-free for you. We take pride in our flexibility, as our main goal is to ensure that by the end of the planning process, you have exactly the journey you envisioned.
We look forward to making this trip a truly memorable experience for you.
Warm regards,
Francisco U
Guest Relations Specialist
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