Experienced an issue with my auto cover. Contacted Empire and in less than 24 hours they processed my warranty claim and replacement was with FedEx for delivery. My Contact Agent, Melissa, did an amaz... See more
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No instructions included with the car cover. There was a piece of paper with a QR code linking to instructional videos. If they can include paper with a QR code, they can include paper with instructi... See more
Very little instructions. The instructions included with the cover had no dimensions or measurements for installation. When we called for support, the person could not give us information either.... See more
So far so good. The ordering process was easy and standard delivery was fairly fast. The material feels better than our last cover but we haven't yet put it on for the season, soon though. I'm hoping... See more
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We haven't used it yet.
Very fast delivery. Need to include instructions.
Very fast delivery. Item was as described. Fits fairly well. Already covered 25’ RV and appears to fit and work well. Did not include any instructions for installation. Instructions would have been helpful. Had to find information online.
Good price
Good price, delivered exactly when it said it would be, quality product.
Cover is made well and fits great
Cover is made well and fits great. Thanks
great delivery time
great delivery time. Great quality product. will tell others about it.
So far so good
So far so good. The ordering process was easy and standard delivery was fairly fast. The material feels better than our last cover but we haven't yet put it on for the season, soon though. I'm hoping it holds up better than our old one but because of the size of our camper and the sizes available we had to get one that will have a few inches of extra fabric, like our old one which worries me. Despite how much we tried to tie down the wind always got the best of it and caused lots of flapping and areas of damage. I'd like to say we have continued to learn each season on what we can do to help prevent that so this year will be a test to see.
To short riped the first time installed on both sides need travel trailer cover going elsewhere
It ripped on first installment on both sides to short,need travel trailer cover will be going elsewhere
This is the 4th time I've purchased…
This is the 4th time I've purchased your covers, the last for a long time under Houston heat and rain.
Received what I ordered quickly
Inexpensive cover that feels pretty…
Inexpensive cover that feels pretty well made. Wish it was made in the US, but the elastic is strong, would have to be a serious wind that would knock my scooter over to blow the cover off
Great service,great product
As always great cost ,shipping fast and not damaged. Havent put it on yet but soon.. this is the 3rd cover I've gotten and happy with them all
Great covers
Excellent quality and shipping. Great experience would buy again
Price and value are great
Price and value are great. Plus customer service has always been awesome.
The cover arrived very quickly.
The cover arrived very quickly.
It exceeded my expectations in the quality of the fabric and workmanship. Thank you!
Excellent experience!
I was accidentally sent the wrong size cover for the boat and within a week the gentleman had it completely straightened out and the new one just arrived a couple days ago
This has to be the best boat cover ever
This has to be the best boat cover I have ever bought, from the website with clear instructions on measurement and the material it's made of to the ordering and shipping. The fit and construction was beyond belief, very happy customer.
Very good fit
Very good fit, nicely constructed. We had one buckle not hold it’s clasp. Great value for the cost!
Excellent Quality and Fast Delivery
My car cover came fast and to my expectations. I really like it, especially for the price I paid. My car is now covered from the outdoor elements.
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