Anthracite dark primer and Anthracite smooth render and white primer and white smooth render paint My decorator followed the preparation guidelines and painting instructions. He loves the paint espe... See more
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What people talk about most
Reviews shaping this summary
The ordering and delivery was first class. I am tucked away in rural Devon and yet with both orders the paint arrived within 2 days. The paint is surprisingly thick and requires vigorous mixing. I... See more
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Order arrived next day and was well packaged to avoid any damage. I have started to apply the Textured Basecoat and so far so good. I will need to place a follow-up order to complete the whole house p... See more
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Love this paint. Brilliant white and although expensive and thick going on at first, it does go a long way as excellent coverage. Don't know yet about its other properties as it has been so dry. Defi... See more
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Company details
About Emperor Paint
Written by the company
We reign when it pours
Written by the company
- The exterior decorating specialists
- At Emperor Paint we develop the most advanced exterior masonry paints and treatments that keep your home warm and dry. This is all thanks to our cutting-edge super hydrophobic technology that causes water to simply roll off your walls. Our masonry products have been independently tested & certified by a UKAS accredited, world-leading laboratory to withstand harsh weather conditions for 25 years. We offer free delivery on all orders, with next working day delivery on all orders of paint. We also have a dedicated technical team who are on hand to help guide you through your project, ensuring you can get beautiful results that stand the test of time.
We offer a Lifetime Guarantee
Lifetime Guarantee
In an independent 25 year accelerated weathering test, Emperor masonry products were found to have no change in performance or appearance, even in the harshest of weathering conditions. We are so confident it will exceed this 25 year proven performance that we offer a lifetime guarantee.
Contact info
Unit 1, Syke Side Drive, Altham Industrial Estate, BB5 5YE, Accrington, United Kingdom
- 01617637009
- info@emperorpaint.co.uk
- emperorpaint.co.uk
4.8
Excellent
2K reviews
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Replied to 100% of negative reviews
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Excellent
Very prompt delivery. Excellent support with any telephone enquiries and great quality paint. The builders using it said it's now their favourite paint!
6 July 2026
Reply from Emperor Paint
Hello,
Thank you for taking the time to leave us a review.
We're delighted to hear that you were pleased with the prompt delivery, the support you received from our team, and the quality of our paint. It's especially rewarding to know that the builders using it have said it's now their favourite paint—that's wonderful feedback to receive!
Thank you for your kind words and for choosing Emperor Paint. We really appreciate your support and look forward to helping you with future projects.
Best wishes
Reply from Emperor Paint
Hello John,
Thank you for taking the time to leave us a review.
We're delighted to hear that your order arrived on time, that you're pleased with the quality of the product, and that you received great service throughout. Feedback like yours means a lot to our team.
We really appreciate your support and hope to help you again with your next project.
Best wishes
The product arrived on time and in good…
The product arrived on time and in good packaging
10 July 2026
Reply from Emperor Paint
Hello Trudie,
Thank you for taking the time to leave us a review.
We're pleased to hear that your order arrived on time and was well packaged. We take great care to ensure our products are delivered safely and efficiently, so it's wonderful to know we met your expectations.
We appreciate your support and hope you enjoy using the product. If you have any questions, we're always happy to help.
Best wishes
Amazingly fast delivery and a great…
Amazingly fast delivery and a great product. A truly customer focused company
8 July 2026
Reply from Emperor Paint
Hello Jon,
Thank you for taking the time to leave us a review.
We're delighted to hear that you were impressed with our fast delivery and that you're pleased with the product. It also means a great deal to us that you see us as a customer-focused company, as providing excellent service is something we work hard to achieve.
We really appreciate your support and look forward to helping you again in the future.
Best wishes
I would buy this hands down all the…
I would buy this hands down all the time for exterior if it was locally stocked and easy to get hold off. However it's also very expensive, But it's a wonderful Product.
3 June 2026
Reply from Emperor Paint
Hello,
Thank you for taking the time to leave us a review.
We're delighted to hear that you think our product is wonderful and that you'd choose it for your exterior projects. We appreciate your comments about local availability and pricing, and we understand that convenience and cost are important considerations.
We hope the quality and long-lasting performance continue to provide great value for your projects, and we truly appreciate your support.
Best wishes
I ordered a sample and it arrived…
I ordered a sample and it arrived promptly, the colour is exactly
What I am looking for and I am impressed with the info, I look forward to seeing it done.
10 July 2026
Reply from Emperor Paint
Hello Kristina,
Thank you for taking the time to leave us a review.
We're so pleased to hear that your sample arrived promptly and that the colour is exactly what you were looking for. It's also great to know that you found the information provided helpful.
We hope your project turns out beautifully, and we look forward to seeing the finished result. If you have any questions along the way, we're always happy to help.
Best wishes
Reply from Emperor Paint
Hello,
Thank you for taking the time to leave a review.
We're delighted to hear that you found the paint sample easy to order and that it arrived quickly. We hope it helps you choose the perfect colour for your project, and we look forward to helping you again in the future.
Best wishes
Despite my previous misgivings about…
Despite my previous misgivings about the customer service aspect offered by this company, I decided to go ahead with this system on my new render. The cleaner was easy enough to use with a paintbrush on the old sills. I found the primer difficult to apply because it has a very watery consistency. In order to achieve the correct rate of application I found that I had to load the roller and brush well which led to some drips both down the walls and onto the (already covered) windows. I can’t help thinking that some advice relating to an optional second coat of primer would have been helpful. Or some advice for us diyers as to how to understand whether the coat of primer is sufficient.
The paint itself goes on like a dream. I used a decent quality brush and long pile roller and managed to get a good even coat. However, I did not like the colour I had chosen. In comparing to the colour card and sample I had bought, I found that the colour brown sugar turned out morel orangey. A little bit like the peachy colour a child might use when doing a self portrait. Not a great look on a house unless you live in Ballymory or similar. So I’ve got half a tub of the stuff I won’t use and I’ve got to choose a different colour.
I understand that there may be some colour variance but sadly in this case it’s made the colour unusuable for me.
10 July 2026
Reply from Emperor Paint
Hello Seema,
Thank you for taking the time to leave us a review.
We're pleased to hear that you found the cleaner easy to use and that the topcoat applied so well. We're sorry, however, that you found the primer more challenging to apply. It is designed with a lower viscosity to achieve the correct coverage and penetration, but we appreciate that this can feel unfamiliar, particularly for DIY users. Your suggestion about providing clearer guidance on judging primer coverage, or when a second coat may be beneficial, is a valuable one and something we'll certainly pass on to our technical team for consideration.
We're also sorry to hear that the Brown Sugar colour wasn't what you were expecting. While we do our best to ensure our colour cards and samples accurately represent the finished shade, factors such as surface texture, lighting conditions, and application can influence the final appearance.
We completely understand how disappointing it is when the end result isn't the look you had in mind.
Thank you again for your honest and constructive feedback.
Best wishes
My first order was impressed with how…
My first order was impressed with how quick it arrived the next day! And the paint seems very good great coverage and a very happy customer. Will use again !
9 July 2026
Reply from Emperor Paint
Hello
Thank you for taking the time to leave us a review.
We're delighted to hear your first order arrived so quickly and that you were impressed with the next-day delivery.
It's also great to know you're happy with the paint and its excellent coverage.
We really appreciate you taking the time to share your experience and we're thrilled to have you as a happy customer.
Best wishes
Superb paint
Superb paint. We are painting an exterior pebbledash 1960 house and this has transformed a very ugly building into a much more desirable place. The paint is very easy to work with and covers beautifully. Anyone who has experienced this challenging project will know how tough it is but this paint has certainly eased the pain!
4 July 2026
Reply from Emperor Paint
Hello Carol,
Thank you for taking the time to leave us a review.
We're delighted to hear that our paint has helped transform your 1960s pebbledash house into something you're proud of. Exterior projects like that can certainly be a challenge, so it's fantastic to know you found the paint easy to apply and that it provided such great coverage.
We really appreciate you taking the time to share your experience, and we hope you enjoy the new look of your home for many years to come. Thank you for choosing us!
Best wishes
Easy to order and paint arrived on…
Easy to order and paint arrived on time. This is the best exterior paint I’ve ever used. Not cheap but seems to be a high quality product. I painted the front & sides of my house with it last year & done the back of the house & garage this year. The front still looks like I’ve just painted it yesterday.
28 June 2026
Reply from Emperor Paint
Hello,
Thank you for taking the time to leave us a review,
We're delighted to hear that ordering was straightforward, your paint arrived on time, and that you've had such a positive experience with the product.
It's especially rewarding to hear that, after painting the front and sides of your house last year, the finish still looks freshly painted—that's exactly the long-lasting performance we strive to deliver.
We really appreciate your comments about the quality. While we know we're not the cheapest option, it's wonderful to hear you feel the product is worth the investment. Thank you for returning to complete the back of your house and garage with us, and for taking the time to share your experience. We hope you continue to enjoy the results for many years to come!
Best wishes
Placed my order before 12.00 & received…
Placed my order before 12.00 & received products by next day delivery as promised.
8 July 2026
Reply from Emperor Paint
Hello Brian,
Thank you for taking the time to leave us a review,
We're so pleased to hear that your order arrived the very next day, just as promised. We know how important it is to receive materials quickly when you're ready to get started on a project, so it's wonderful to hear we met your expectations.
Thank you for choosing us, and we hope you enjoy using the products.
Best wishes
Good paint and covers well
20 May 2026
Reply from Emperor Paint
Hello,
Thank you for taking the time to leave us a review,
We're delighted to hear that you're happy with the paint and found it provided great coverage. It's always fantastic to know our products are delivering the results our customers expect.
Best wishes
Best masonry paints out there
Ordered from emperor paints and was delivered the next day. I’ve used the masonry paint and the emperor creme and both products have been amazing. Wouldn’t use any other masonry paint now.
8 July 2026
Reply from Emperor Paint
Hello Richard,
Thank you for taking the time to leave us a review,
We're delighted to hear your order arrived the very next day and that you've had such a positive experience with both our Masonry Paint and Emperor Crème. It's wonderful to know they've performed so well for you, and hearing that you wouldn't use any other masonry paint is the highest compliment we could receive.
Thank you for your support and for taking the time to share your experience. We look forward to helping with your future projects!
Best wishes
Great experience and always helpful the…
Great experience and always helpful the is amazing well worth that extra cost
3 July 2026
Reply from Emperor Paint
Hello Phil,
Thank you for taking the time to leave us a review,
We're delighted to hear you've had a great experience with us and that our team has been helpful throughout.
It's also fantastic to know you feel the product is well worth the extra cost. We work hard to provide premium products and service, so your feedback really means a lot.
Best wishes
A great company and superb product
A great company and superb product.
I really couldn’t fault this company - I emailed for advice (with no promise of buying anything) and they responded quickly giving me all the information I needed.
Once I settled on a colour and placed my order, it came the next day, excellently packaged and all in tip top condition.
When I opened the paint I could not believe to consistency of it. It was superb quality - well worth paying for.
I was advised to use 2 coats. After watering the first coat down the coverage was amazing, I actually considered not doing a second coat it was so good. But I did do the second coat and it really did make all the difference. As good as it looked after one coat it looked even better after two.
I wouldn’t hesitate in recommending this company and its products. Their paints may look a bit pricier than some high street brands but believe me it’s worth the extra. In this case you really do get what you pay for.
2 July 2026
Reply from Emperor Paint
Hello Sharron,
Thank you for taking the time to leave us a review.
We're delighted to hear that you had such a positive experience from start to finish. Providing helpful advice, whether or not a purchase is made, is something we pride ourselves on, so it's wonderful to know our team was able to help you choose the right product and colour.
It's also great to hear your order arrived promptly and in perfect condition. We're thrilled that you were impressed with the quality of the paint and its coverage. While the first coat can often look excellent, it's fantastic to hear you went ahead with the recommended second coat and saw the full benefit of the finished result.
Your comments about the value of the product really mean a lot to us. We work hard to produce premium paints that deliver lasting performance, and it's incredibly rewarding to hear you feel they're worth the investment.
Thank you once again for your recommendation and your kind words.
Best wishes
Looks like a good product I hope it…
Looks like a good product I hope it stands the test of time. As it's quite expensive.
Fast delivery
8 July 2026
Reply from Emperor Paint
Hello Nicolas,
Thank you for taking the time to leave us a review,
We're pleased to hear that your order arrived quickly and that your first impressions of the product are positive.
We understand that investing in a premium paint is an important decision, which is why we've developed our products to provide long-lasting performance and durability. We're confident it will stand the test of time and continue to deliver the protection and finish you're looking for.
Thank you again for choosing us
Best wishes
My first time using Emperor Paint
My first time using Emperor Paint. The service was excellent, friendly and helpful staff, and so far a great quality paint to work with.
13 July 2026
Reply from Emperor Paint
Hello Alistair,
Thank you for taking the time to leave us a review.
We're delighted to hear that your first experience with Emperor Paint has been such a positive one. It's great to know that our team provided friendly, helpful service and that you've been impressed with the quality of the paint so far.
We really appreciate you taking the time to share your experience and hope the finished results exceed your expectations.
Best wishes
Very good masonry paint
Very good masonry paint, but very expensive. I have only just started painting the wall, but if it lasts the guaranteed 25 years, then it will be worth it. Come back to me in 2051 for an update!
7 July 2026
Reply from Emperor Paint
Hello Stephen,
Thank you for taking the time to leave us a review.
We're pleased to hear you're happy with the quality of the paint so far.
We completely appreciate that it's an investment, which is why we've developed it to deliver exceptional durability and long-term performance. If it saves you from having to repaint for many years, we hope it proves to be excellent value over its lifetime.
Best wishes
Excellent product, rubbish delivery
You product is excellent, unfortunately you are let down by DPD
Who don’t for fill your next day delivery, I’ve had 5 deliveries from you and not one has come when it should off
6 July 2026
Reply from Emperor Paint
Hello Andy,
Thank you for taking the time to leave us a review,
We're delighted to hear that you're so pleased with the quality of our products.
However, we're very sorry to hear that your delivery experience hasn't matched the standard we aim to provide.
We completely understand your frustration, especially as you've experienced delays on multiple orders.
While we work closely with DPD to provide a next-day delivery service, unfortunately there are occasions where deliveries don't go to plan. Your feedback is important to us, and we'll ensure it's shared with both our logistics team and DPD as we continually work to improve the service our customers receive.
Best wishes
Thank you for your continued support despite the delivery issues, and we hope we can provide you with a smoother delivery experience on your next order.
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