Emoswimsuits Reviews 

126
TrustScore 3.5 out of 5

3.6

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Review summary

Created with AI, based on recent reviews

Evaluating 108 reviews, most reviewers were somewhat happy with their experience overall. Consumers generally find the swimsuits very flattering, comfortable, and made of great quality material that feels nice on the skin. Many people appreciate the accurate size charts, helpful design details, and wonderful options that fit various body shapes exceptionally well. Some reviewers were not happy with the return policy and experienced major difficulties when trying to get full refunds for items. Others mentioned receiving incorrect items, experiencing poor sizing consistency, and facing high international shipping costs when trying to send products back. Customers also noted that support often offered tiny partial discounts instead of solving the underlying issues properly.

What people talk about most

Product

Reviewers mention positive feedback about product, highlighting that the swimsuits are high quality,... See more

Quality

Consumers find quality to be positive, highlighting excellent materials and a comfortable, flattering fit.... See more

Return policy

Users describe intense frustration and dissatisfaction with the return policy, highlighting how difficult the... See more

Order

Customers had ambiguous experiences with order processes, reflecting a strong divide in satisfaction. On one... See more

Refund

People report negative experiences with refund policies, expressing widespread dissatisfaction and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

What I love about this company is that my original swimsuit I ordered which had incredibly bright colors. It was the next off the shoulder style and so elegant, but under that armpit it was just t... See more

Rated 4 out of 5 stars

My swim suits are great! I loved the fit. Not sure why the negative reviews here. My only comment is that I would love to be able to pick a different size for the top and bottom. I am a large in the... See more

Rated 5 out of 5 stars

Great company to deal with, fast and efficent .I love my bathing suit and it wasn't overly expensive for the great quality if this garment. They are true to size.The style and cut of the suit is very... See more



Contact info

3.6

Average

TrustScore 3.5 out of 5

126 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 64% of negative reviews

Typically takes over 1 month to reply

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3.6

All reviews

(126)

110 reviews in the last 12 months

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Rated 5 out of 5 stars

One-shoulder one-piece a win!

Emoswimsuits are affordable and have a great selection of designs. I tried a bikini and two one-piece swimsuits and the one-shoulder, one-piece feels the best and most comfortable. As a 40-something yr old, I like the light padding and rouching on the sides- it’s very flattering and feels like it will stay in place. Lots of colors to choose from (I got the navy) and I also want this one in the leopard print! The company has great communication and quick shipping.

2 July 2026
Unprompted review
Rated 1 out of 5 stars

I would give this company a negative…

I would give this company a negative rate if I could. This company is a scam. Do ot do business with them. I purchased a bathing suit and the sizing is not correct and it doesn’t fit. I thought this company was located in Denver Colorado which should be easy to return only to find out the warehouse is in china. Instead of absorbing the return costs I settled on a 15% credit which equals $6.45. It has been almost a month and I haven’t received the refund. Now they are telling me they refunded it to shop.com. Of course shop.com does not have the refund and no one is helping

20 May 2026
Unprompted review
Emoswimsuits logo

Reply from Emoswimsuits

I’m truly heartbroken to hear about this terrible shopping experience you’ve had, and I fully understand how frustrated and upset you must feel right now.
First of all, please accept my sincere apologies for the mismatched sizing of your swimsuit, confusing warehouse location information, delayed store credit settlement, and the lack of effective follow-up support that left you helpless all this time.
I will personally track your case immediately. Kindly share your order number with me, and I’ll verify your 15% store credit record, cross-check the refund record on shop.com, and push the finance team to resolve this payment issue for you within the same workday. I will send you a full progress update once I finish the whole investigation.
Beyond resolving your individual refund issue, we are launching immediate internal adjustments to prevent similar negative experiences for all future customers. Our customer service team will receive enhanced training to provide transparent, step-by-step guidance on return logistics, warehouse locations and compensation timelines for every buyer upfront. We will also update all product page disclaimers to clearly mark our overseas warehouse address and full return cost rules, so there will be no misleading information from now on. Our finance department will set up a dedicated daily reconciliation process to track all store credit and refund transactions, eliminating long delays in fund distribution. Every support ticket will be assigned a dedicated agent for consistent follow-up until the customer’s problem is fully closed, rather than letting inquiries fall through the cracks without updates. Your honest feedback is incredibly valuable to us, as it highlights critical gaps in our service chain that we are determined to fix completely.

Rated 1 out of 5 stars

Would give negative stars if I could

Would give negative stars if I could. Buy the same swimwear from Amazon so you can return if you need to. The return policy is intentionally misleading on the website. Here’s the response I got to a request for return:
“As per our website's Returns page, you are responsible for return shipping costs, and we must receive the product before we refund you. This is not a good solution for you.
Based on the high return shipping cost, if you want to simplify and receive a partial refund without returning, we can directly refund you 5% of the product.“
DO NOT ORDER FEOM EMOSWIMS

3 July 2026
Unprompted review
Emoswimsuits logo

Reply from Emoswimsuits

My heart sinks seeing your negative experience and warning to other shoppers, and I take full responsibility for the confusing return information and inflexible reply you received. It is never our intention to mislead anyone, and I totally understand why you would recommend shoppers buy from other platforms instead after what you went through.
I truly wish we could have offered you a more reasonable return solution at the very start. If you share your order ID with me, I will personally look into your case and discuss a more satisfying compensation or refund plan for you immediately.
We have already scheduled a full rewrite of our return policy page to display every shipping charge term upfront in clear, straightforward language. We will also adjust our service standards to prioritize customers’ actual needs, giving more practical options besides a tiny percentage partial refund when items do not fit well. We value your honest criticism greatly, and we will act fast to correct these poor service points to avoid disappointing more buyers later on.

Rated 1 out of 5 stars

Do not buy from them

After their reply, and ask me to send them info, there is no way to send them info?? So here is the order number.
Order Number KK4124, but I highly doubt I will get an answer. How do I send you what you need when you did not tell me how to?

Do not buy from them! First of all the order took forever!!! When I did get it it was the wrong color and it was even discolored. It was nothing like the picture. When I asked to return or refund, I was told the best they could do is give me 5 percent of the cost or return at my expense and they will refund me. It would cost me more to send back than for the refund. My only other option was to pay 10 dollars to send it back and get a replacement. Either way I spend more money and wasted the 50 dollars on a swimsuit. Save your money, shop elsewhere!

31 May 2026
Unprompted review
Emoswimsuits logo

Reply from Emoswimsuits

Hi there,
We are truly sorry to hear about your terrible shopping experience, and we fully understand how frustrated you feel with the delayed delivery, mismatched discolored item and unsatisfactory previous after-sales plan
We take full responsibility for this terrible shopping experience we’ve brought you, and we feel extremely sorry that our inaccurate product display and unreasonable after-sales proposals have wasted your time and upset you so much. This is entirely our fault, and we sincerely beg for your forgiveness.
Could you kindly share your order number and the email address you used to place the order with me? As soon as I get these details, I will immediately forward your case to our dedicated after-sales team. They will prioritize your issue, reach out to you without delay and work out a proper, satisfying solution tailored just for you to make up for all the trouble we’ve caused.
Again, we are truly sorry for everything that has happened. We will spare no effort to resolve this matter well for you.

Rated 5 out of 5 stars

Emoswimsuits great swimsuit shopping…

Emoswimsuits was a terrific shopping experience. My items were of great quality, a super price, arrived quickly, and were safely packaged. I ordered 2 items, a swimsuit and a nightgown. Both fit just right, as described, and were very pretty, and as pictured. I definitely will shop again and recommend this shop!

25 July 2025
Unprompted review
Rated 5 out of 5 stars

4 swim items - all great

I have 4 swimwear items form them. Two swimsuits and two bikinis. I love all of them. The fit is really good. Lovely quality items. All of them are packed and ready for my holiday. I ordered all in a size XL and am a UK size 16. I absolutely recommend.

24 June 2026
Unprompted review
Rated 5 out of 5 stars

Beautiful, Flattering Swimsuit

Great company to deal with, fast and efficent .I love my bathing suit and it wasn't overly expensive for the great quality if this garment. They are true to size.The style and cut of the suit is very flattering..looking forward to looking through the many colour and style choices for another swimsuit for my upcoming holidays. Thanks Emo Swimsuits😎

29 August 2025
Unprompted review
Rated 1 out of 5 stars

No Response from Emo for a return

I received my swimsuit from “Emo Swimsuits” and it was too big. I emailed them several times to determine steps for a refund. They responded once inquiring what was wrong with the sizing. I responded several times but never heard anything back from them. Also on my bill I got a charge from Jerry Sport out of NC. I will never purchase from them again.

007/21/2026
My order number is DL2962. Also I finally received an email that states, "As per our website's Return page, you are responsible for return shipping costs, and we must receive the product before we refund you. This is not a good solution for you." I am assuming because I will have to ship back overseas; however, when I click on the charge on my American Express, it clearly takes me to a website called Jerry Sport that is located in North Carolina.

14 June 2026
Unprompted review
Emoswimsuits logo

Reply from Emoswimsuits

Dear customer,

Thank you for sharing your feedback, and we’re very sorry for the frustration and inconvenience this experience has caused you. 💕

We want to kindly clarify that our customer service team handles all inquiries strictly in the order they are received. During peak periods, responses may take a little longer than usual, but every message is carefully reviewed and will be addressed.

Regarding your case (Order No. DL2962), we have already forwarded your information to our customer service department for urgent follow-up. They will contact you directly as soon as possible to assist with your return and provide a clear solution.

We also understand your concern regarding the charge and appreciate you bringing it to our attention. We want to reassure you that we are committed to resolving every customer issue properly and transparently.

We kindly ask for your patience while our team reviews your case. We will make sure it is handled and resolved for you.

Thank you again for your understanding.

Best regards,
Emo Swimsuits Team 💕

Rated 5 out of 5 stars

Will buy again

I bought my first one piece last year. Perfect fit, so many comments about how nice it was ( a friend went online and bought the same suit that day!). Bought second set earlier this year. Didn’t live the fit. But rather than return it I was offered to keep
It and buy another pair and just pay the postage. Which I did and love the new pair. Emails are always answered promptly. Will happily buy again

6 October 2025
Unprompted review
Rated 5 out of 5 stars

I am very happy with my swimsuits

I am very happy with my swimsuits! The sizing was accurate, the material is excellent quality, and both swimsuits fit perfectly. They are comfortable, flattering, and exactly as described. I am extremely pleased with my purchase and would definitely recommend them. Thank you so much!

23 March 2026
Unprompted review

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