Emma Life Insurance Reviews 

1,366
TrustScore 3.5 out of 5

3.6

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Rated 1 out of 5 stars

Emma promotes its self as fast, affordable, simple, and other blatant lies. The online application requested payment info upfront, then I didn't here anything for weeks, then the requested a ton of th... See more

Rated 5 out of 5 stars

Emma is an amazing insurance option. Being a single mom of twins I was having trouble deciding what my best option was, then I found Emma! I had an amazing representative, Mathieu, who helped me thro... See more

Rated 2 out of 5 stars

I started with company because it was easy to answer questions online but my experience is less each day they made some mistakes on my life insurance policy and it almost one month still haven’t heard... See more

Rated 5 out of 5 stars

Had a few questions while trying to put together my life insurance policy, Michael was extremely helpful and answered all my questions to help me make my decision! happy to have some peace of mind kno... See more

Company details

  1. Life Insurance Agency
  2. Insurance Agency
  3. Insurance Broker
  4. Term Life Insurance Provider Company

Written by the company

Get the fastest life insurance in Canada. No medical exam. It's simple, safe and affordable with Emma. Protect your loved ones now.


Contact info

3.6

Average

TrustScore 3.5 out of 5

1K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.6

All reviews

(1,366)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

It was great!

Getting life insurance through Emma was super easy! I just answered questions and that was it! I'd recommend it to anyone :)

16 February 2021
Unprompted review
Rated 5 out of 5 stars

I was amazed at the speed it was done

I was amazed at the speed it was done. Apart from the questions I had and the doubts about buying it online without in person meeting the process is just 10 to 15 minutes and policy documents are ready. Just love the way how they have made buying life insurance so fast and super easy.

10 February 2021
Unprompted review
Rated 5 out of 5 stars

Sophie and Cindy were the best!

I was greeted by Sophie who was very sweet and knowledgeable in explaining what my benefits for my children look like. She eased my worry and confusion in what I was paying for in my plan and I feel very confident in my purchase thanks to Sophie.

Cindy then took over to continue with the transaction and was very helpful in making sure all of my info was correct. The overall process went very smoothly and I think everything was done and purchased within half an hour :)

10 February 2021
Unprompted review
Rated 4 out of 5 stars

Easy to apply for life insurance

Easy to apply for life insurance, take a bit more time to finish the application than the ads make it out to be though, so I would set those expectations more upfront and the chat cx rep does take forever to load for some reason. May also help to let users know what info they need handy to complete the application. we are all home but it makes people more prepared. overall good experience though! thanks!

10 February 2021
Unprompted review
Rated 5 out of 5 stars

Friendly

Friendly, efficient service. Knowledgeable representative. Great rates, would recommend.

7 February 2021
Unprompted review
Rated 5 out of 5 stars

This was streamlined and so easy to…

This was streamlined and so easy to use. It's something I've been putting off because of how busy life gets, but I feel better knowing that my family is going to be taken care of when I'm not around anymore.

4 February 2021
Unprompted review
Rated 5 out of 5 stars

Very simple!

The process was extremely simple and user friendly. My agent, Sophie was helpful and professional and made me feel comfortable asking whatever questions I had.

I would definitely recommend this product!

4 February 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic experience with knowledgeable staff!

My in-laws recently passed away in a fire and that scared the crap out of me. It was the motivation I needed (sadly) to get life insurance for my husband and I. I saw an ad for Emma and, being someone that rather hates in-person meetings, I thought it sounded like a good thing to check out. The advisor I spoke with, Cindy, was excellent! She advised me on the different products, different levels, etc. which greatly helped me to make a decision on what I wanted and needed. The online tool is also well put together and helped advise on my choice. I would highly recommend Emma to anyone looking for life insurance!

1 February 2021
Unprompted review
Rated 5 out of 5 stars

Amazing process

Honestly a very easy, Fast, stress free process. Customer service very good and answered all my questions. Very happy I chose this company to be apart of for my life insurance.

31 January 2021
Unprompted review

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