The orders take so long to be attended to and also delivered take so long to get to us. If an item is out of stock instead of telling the customer immediately it's us the customers to contact the comp... See more
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Welcome to Emirates Oud – where the magic of Arabian perfumes comes to life! Picture this: a collection of perfumes that's not just a blend of scents but a journey through the heart of Arabian allure. At Emirates Oud, we're all about making you feel something special. Our perfumes aren't just fragrances; they're stories waiting to unfold. Imagine the warmth of Arabian traditions meeting the cool breeze of modern vibes – that's what our scents are all about. It's like capturing a piece of time in a bottle. Whether you're on the hunt for a daily scent or something to mark those unforgettable moments, we've got you covered. Emirates Oud is all about helping you express your unique style. So, go ahead, dive into the world of our perfumes, and let them be an extension of your personality.
Contact info
Unit 20 Small Heath Trading Estate Armoury Road, B11 2RJ, Birmingham, United Kingdom
- info@emiratesoud.co.uk
- emiratesoud.co.uk
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Replied to 23% of negative reviews
Typically replies within 2 weeks
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Very pleased with the service
Very pleased with the service. Great selection of perfumes. Dispatched quickly. Well definitely order from again.
Great service although some free…
Great service although some free samples would be a nice touch
Do yourself a favour and order elsewhere
For some reason my review has been removed.
Basically don't order from this company. They take your money. Don't deliver the goods and trying to get in touch with them is impossible. I did finally get my refund but how this company is still trading I will never know. They sell stock they don't yet have and are then always playing catch up. Order elsewhere!
Great place to buy your nice and long…
Great place to buy your nice and long lasting perfumes. Fast delivery and various payment options.
Great service and great products!
Great selection of perfumes and scents
Great selection of perfumes and scents, bought 6 different ones from them already. And going to get 3-4 more this month. Great place if you like to discover new scents and brands.
Emirates Oud
I've used this shop multiple times, never had a problem, delivery can be a slow at times and speedy at other times, items come well packed so no damage to item or box. I recommend them and will be using them again in the future
Absolutely amazing!
Great stock of all different brands and sought after scents. Top service and at affordable prices. Would definitely recommend Emirates Oud to anyone!
Rayhann Obsidian v Dior Parfum
Royal Mail has literally just delivered this, only ordered 3 days ago. Just tried it and it really is pretty close to my Dior Parfum which I absolutely love. Great price, packaging and delivery. Think this'll be my go to company from now on.....well done Emirates Oud! 😊
I recently ordered Thriller 3 and…
I recently ordered Thriller 3 and received it promptly, so I was initially very pleased with the service and delivery time.
Unfortunately, the sprayer on the bottle is not working properly. Instead of producing a fine mist spray, it releases a single stream of perfume, which makes it difficult to use as intended.
I reported the issue directly to Emirates Oud, and they asked me to provide a video showing the fault. I sent the requested video promptly, clearly demonstrating the issue. However, I have not yet received a response or update regarding a resolution.
I’m hoping this can be resolved soon, as I was really looking forward to using the fragrance properly.
Very disappointed
⭐ 1 Star – Very Disappointed
I had a terrible experience with Emirates Oud.
I ordered 3 Atheeri perfumes from them and paid a total of £74.97. Royal Mail delivered the parcel today, but when I opened the box, there was only ONE perfume inside instead of three.
I was charged for all 3 items, but only received one. This is completely unacceptable and very disappointing.
I expected better service and proper quality control. I am still waiting for this issue to be resolved. I hope they take responsibility and fix this immediately.
I would not recommend buying from them based on my experience.
Great service and wide range of…
Great service and wide range of fragrances at fair prices. Also very quick delivery
Easy to purchase
Easy to purchase, good delivery, unfortunately I can’t wear either fragrance as they both give me a headache
Ordered a perfume on the 12th and still…
Ordered a perfume on the 12th and still haven’t received it when they promise dispatch within 48 hours and delivery in 5 days.
No communication , no updates.
If you don’t have the product or the staff to process my order, just cancel it and refund me. And reply to your emails.
Very impressed with service and speed…
Very impressed with service and speed of delivery. Although I have been a little dissapointed with some of the perfumes I have purchased, overall I can only recommend this company very highly.
Have ordered multiple times from here…
Have ordered multiple times from here and the shipping is always fast and well packaged.They made a mistake on one order but customer service was very helpful and sorted it out quickly,my favourite bit about this site is that you can find cheaper versions of expensive perfumes easily as it tells you on most perfumes what the scent profile is the same as
Amazing
Ordered 3 times. Perfumes were all amazing. Costumer service amazing. Will definitely order again ❤️
I had a really bad experience
I had a really bad experience with this company as a first-time purchaser, buying around 9 items. They sent out a parcel with 7 items, which I received. Then they sent out the remaining items, which I didn't receive. When I checked the Royal Mail tracking info, it said "items recalled by seller." I waited for an email to keep me in the loop, but no such luck. I eventually got in touch, and they responded after a day, saying something about being busy and "once we have received the items back, blah blah." I waited and waited, then I emailed them again. They gave the same response, not really giving me any positive news. They even stopped communicating, so I was very fortunate that I used PayPal. I had to file a grievance, and they sorted out my refund. The company has a poor operation when it comes to customer service. Buy at your own risk.
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