The service was quick, no complains. The umbrella I bought (Sonnenschirm) is practical to open and close, but somehow the quality does not look so fantastic. In the picture, I thought the fabric would... See more
Company replied
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See what reviewers are saying
I ordered 2 x 30m warm white outdoor light for Christmas deco which is actually white but matched also, and 2 deliveries with 3 extra warm white, which mega beautiful and bright. Delivery arrived f... See more
Company replied
We ordered a Glorious tree 2m10cm and it fit perfectly into our home. The quality seems great so far and it looks very realistic. The delivery was also very fast, i believe it arrives in two days. I c... See more
Company replied
The quality of the muslin sheet was disappointing and had little fussiness all over it. I returned the item, and according to the tracking, they received it on the 22.6. However, they still hadn’t pro... See more
Company replied
Company details
- e-Commerce Service
- Children's Furniture Store
- Christmas Store
- Home Goods Store
- Linens Store
- Outdoor Furniture Store
About Eminza
Written by the company
Fondé en 2011, Eminza est une boutique en ligne dédiée à la décoration intérieure et extérieure. Pensé pour rendre l’esthétique, la durabilité et le confort accessibles à tous, Eminza propose une sélection de produits inspirants et régulièrement renouvelés, du linge de lit chaleureux au mobilier outdoor design, sans oublier les meubles et la décoration de Noël.
Alliant les dernières tendances à des prix justes, Eminza s’engage à accompagner ses clients dans la création d'un intérieur qui leur ressemble, chaleureux et unique. Grâce à sa logistique performante, son service client bienveillant et son attention portée à l'éco-responsabilité de ses collections, Eminza transforme chaque maison en un véritable foyer, avec toujours la même idée en tête : rendre la vie plus belle à ses clients.
Les avantages Eminza
Les équipes d'Eminza travaillent ensemble pour répondre au mieux à vos besoins.
Service Client à votre écoute
Retour Gratuit
Expédition le jour même
Paiement sécurisé
Contact info
3 rue des Bouvières, 74940, Annecy-le-vieux, France
- eminza.ch
Vos coups de cœur déco à prix doux
4.4
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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Wonderful product
26 June 2025
Reply from Eminza
Bonjour,
Nous vous remercions sincèrement pour votre retour positif. Votre satisfaction est notre priorité et nous sommes ravis que notre article ait répondu à vos attentes.
L'équipe Eminza
Sad that the day after I purchased the…
Sad that the day after I purchased the table, there was a discount on it...
18 June 2025
Reply from Eminza
Hello,
Thank you for sharing your feedback. We understand your disappointment regarding the timing of the price change. Please know that we strive to offer fair pricing throughout the year. Your remarks are important to us.
The Eminza team
Fast delivery, product not satisfactory
Fast delivery, product not satisfactory!
The product is interesting because of the size and the recycled cotton. However the towel feels very rough and uncomfortable. I’m gonna keep it because of its big size…
17 June 2025
Reply from Eminza
Hello,
Thank you for your feedback. We're sorry to hear that the product didn't fully meet your expectations.
Please note that you have 30 days from the delivery date to return any item that doesn’t suit you, even if it was delivered quickly or isn’t defective.
Feel free to contact us if you’d like to initiate a return or need any assistance.
Best regards,
The Eminza Team
We received our order very quickly and…
We received our order very quickly and we enjoy its quality !
10 June 2025
Reply from Eminza
Dear Jeanne,
Thank you for your positive feedback. We are delighted that you are satisfied with the prompt delivery and the standard of our products. Your satisfaction is our priority and we look forward to serving you again.
The Eminza team
Reply from Eminza
Hello,
Thank you for your feedback and your trust. We are pleased to know that your order met your expectations and was delivered promptly. We remain at your disposal for any further assistance.
The Eminza team
Quick delivery and good products.
23 May 2025
Reply from Eminza
Bonjour,
Nous vous remercions sincèrement pour votre retour positif. Votre satisfaction est notre priorité et nous sommes ravis que nos services aient répondu à vos attentes.
L'équipe Eminza
Reply from Eminza
Bonjour,
Nous vous remercions sincèrement pour votre retour positif. Nous sommes ravis que la rapidité d’expédition et la simplicité de montage aient répondu à vos attentes. Votre satisfaction est notre priorité.
L'équipe Eminza
Reply from Eminza
Bonjour,
Nous vous remercions pour votre retour positif et sommes ravis que nos services aient répondu à vos attentes. Votre satisfaction demeure notre priorité. Au plaisir de vous accompagner lors de vos prochains achats.
L'équipe Eminza
Responsive customer service, happy with order
One item was missing during our delivery and the team fixed it immediately. Otherwise. We are very happy with our purchase! Good quality, lovely products exactly suited to our need.
7 May 2025
Reply from Eminza
Chère cliente,
Merci pour votre retour positif ! Nous sommes heureux que notre service vous ait plu.
Cordialement,
L’équipe Eminza
The delivery was well organized
The delivery was well organized, with phone contact. Product was as described, high quality.
18 April 2025
Reply from Eminza
We sincerely thank you for your positive feedback regarding the management of the shipment and the conformity of the item received. Your satisfaction is our priority. We look forward to working with you on your next purchase.
The Eminza team
Pillows are as described
Pillows are as described, beautiful colors, well made and comfortable. Delivery was fast and clean.
1 April 2025
Reply from Eminza
Dear customer,
Thank you for your kind feedback. We are delighted to hear that you are satisfied with the pillows and the delivery.
We look forward to serving you again!
Best regards,
The Eminza Team
Great experience!
Great experience!
Custom service reacts fast and efficient. Delivery is precise and accurate.
Highly recommended 👍🏻
1 April 2025
Reply from Eminza
Dear customer,
Thank you for your wonderful feedback! We are thrilled to hear that you had a great experience with our customer service and that your delivery was prompt and accurate.
We truly appreciate your recommendation and look forward to serving you again soon!
Best regards,
The Eminza Team
Reply from Eminza
Dear customer,
Thank you for your positive feedback! We're happy to hear that you were satisfied with both the fast delivery and the product quality.
We look forward to serving you again in the future!
Best regards,
The Eminza Team
the table was nice but the instructions…
the table was nice but the instructions not clear.
for the price I would have expected a cover included for the table.
25 March 2025
Reply from Eminza
Dear customer,
Thank you for your feedback! We're glad to hear that you like the table. We apologize for the unclear instructions and understand how this can be frustrating. We also appreciate your suggestion regarding the table cover. We will take this into consideration for future improvements.
Thank you for your valuable input, and we hope to serve you again soon!
Best regards,
The Eminza Team
Reply from Eminza
Dear customer,
Thank you for your kind words! We are thrilled to hear that you are satisfied with your purchase and that it met your expectations. We look forward to serving you again in the future.
Best regards,
The Eminza Team
Perfect aaa
11 March 2025
Reply from Eminza
Dear Customer,
Thank you for your feedback! We're so glad to hear that you're satisfied with your purchase.
We look forward to serving you again soon.
Best regards,
The Eminza Team
Reply from Eminza
Dear Customer,
Thank you for your feedback. We're delighted that you are satisfied with the fast delivery and that the product met your expectations.
Best regards,
The Eminza Team
Easy handling
8 March 2025
Reply from Eminza
Dear Customer,
Thank you for your feedback. We're glad you found the process easy and convenient.
Best regards,
The Eminza Team
Great quality and value
Easy to use website including order tracking. Product is of great quality and value.
12 March 2025
Reply from Eminza
Dear Customer,
Thank you for your kind words. We're pleased to hear that you found our website easy to use and that you’re satisfied with the quality and value of your purchase.
Best regards,
The Eminza Team
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