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eMerchantClub helps entrepreneurs launch and grow their own online dropshipping businesses with fully built ecommerce websites, personalized training, and real U.S.-based product warehouses. Since 1999, we’ve helped over 500,000 members succeed in ecommerce—offering wholesale product lines like home decor, electronics, medical supplies, jewelry, adult products, and more. We provide 1-on-1 support, live phone assistance, and fast shipping from U.S. warehouses—so our members can focus on sales, not tech. Whether you're just starting or scaling up, eMerchantClub makes it simple to own a successful online store.
United States
3.2
6 reviews
No recent history of asking for reviews
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Replied to 100% of negative reviews
Typically takes over 1 month to reply
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I'm totally new in the world of online anything. The people at emerchantclub were very patient with my lack of understanding and my many questions. They guided me through my confusion. I took the risk, and I am getting rewarded. I've already got some purchases on my website, and I've only been at this a short amount of time. Don't hesitate just because you feel like you're not internet savvy! These guys come though!
I messaged e merchants requesting help to know if the person that contacted me was from them or just a scammer and instead of helping me they want to charge me for there help they are not even willing to tell me if I'm talking to a legit agent or a scammer with out payment first this is not an ethical company it's a money hungry company that only wants to make money of you how ever they can here is the proof
My hole conversion requesting help
You
I'm just wanting to fined out if the person whom contacted me and is offering to set me up with merchant store is legit and works for you or if they are a scammer using your name to get money from me
Technician's Assistant
Pearl Chatbot, Technician's Assistant
Thank you for sharing the details. The Computer Technician will help with your concerns about possible scam contacts. Here's what I'll tell them:
You want to know if the person contacting you is legit.
You are worried about a possible scam using E Merchant Club's name.
Is there anything else the Computer Technician should know before I connect you?
You
Jil with eMerchantClub here. I tried to call you! Please call me back 888-368-2389
Technician's Assistant
Pearl Chatbot, Technician's Assistant
Thank you for providing the details. And, how would you like to connect with the Technician - phone call or online chat? Under the circumstances, I recommend a phone call.
You
Yes
Technician's Assistant
Pearl Chatbot, Technician's Assistant
OK, got it. Below is a secure form to join JustAnswer for $5 (fully-refundable). I'll tell the Computer Technician about your situation and then connect you two.
Fix your eMerchantClub merchant services' scam suspicion now
Please enter your email address
Enter your email address.
Card number
You must enter a credit card number.
CVV
Enter security code.
Exp.MM
Exp.YY
Select an expiration date.
ZIP/postal
Enter zip/postal code.
By clicking “Confirm now,” I agree to the Terms of Service, Privacy Policy, to be charged the one-time join fee above, and a $38 monthly membership fee today and each month until I cancel. I can cancel via My Account to avoid future charges.
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Software technician: AmitJTech
Hello and welcome! I'm Amit, a Tech Specialist for JustAnswer, an independent professional services platform, connecting users with verified professionals for expert guidance, advice, and solutions. I understand you're looking to stop a payment to eMerchant Club. Is that correct?This is a follow-up message. I have not received a response from you yet. To make progress, I am willing to offer you the necessary steps.Here are some steps to take:Contact eMerchant Club Directly:Reach out to their customer support immediately. Clearly state your intention to cancel the membership and request a refund for the pending payment.Keep a record of the conversation, including dates, times, and the names of representatives you speak with.Dispute the Charge with Your Bank:If you're unable to resolve the issue with eMerchant Club, contact your bank to dispute the charge.Explain the situation and provide the necessary documentation, such as emails or call records with eMerchant Club.If you need any further assistance then feel free to reach me, I will be happy to assist you.I will be available until 9:00 PM EST and log in at 6:00 AM EST (except Sunday-Monday).
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I have credit card merchant service, is this gonna work on magic jack
I have a Non profit business and just started an online E-commerce company. I'm exploring the idea of hiring a digital
My card was declined at an online merchant Securespend card. No just declined then error after a second try. Not
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Reply from emerchantclub.com
Thank you for sharing your concern. However, we want to clarify that the chat and payment screen shown in your review are not from eMerchantClub.
The screenshots show “Pearl Chatbot,” “JustAnswer,” and a $38 monthly membership fee. eMerchantClub is not affiliated with that company, that chatbot, or that payment request. We also do not have a $38 monthly fee.
We do not charge someone simply to verify whether a call or representative is legitimate. The issue appears to be that you reached an unrelated third-party website, not eMerchantClub.
If you ever need to verify whether someone contacted you on behalf of eMerchantClub, please contact us directly through our official website or published phone number. We are happy to verify that information.
Would be great if you could remove review. Good luck to you!
THESE PEOPLE ARE A BUNCH OF CROOKS ..THEY HAVE TAKEN FEE AFTER FEE OUT OF MY ACCOUNT AND NOT ONE TIME HAVE I BEEN ABLE TO LOG INTO MY WEBSITE ..NOT BECAUSE OF SOMETHING I DID BECAUSE THE LOG IN INFORMATION THEY GAVE ME WAS WRONG!!! IVE TRIED OVER AND OVER TO CANCEL MY SUBSCRIPTION AND THEY JUST KEEP TAKING MONEY OUT OF MY ACCOUNT..I FINALLY GET SOMEONE TO CANCEL IT TODAY AND THEY TELL ME I HAVE A BALANCE OF 230$$ OWED FOR NEVER ONCE USING THEIR STUPID WEBSITE OR ANYTHING OF THEIRS ..IF YOU R CONSIDERING OPENING AN ACCOUNT WITH THEM NY ADVICE WOULD BE TO.ABSOLUTELY NOT!!!!
Reply from emerchantclub.com
We’re sorry to hear about your frustration and appreciate the opportunity to clarify.
eMerchantClub provides website hosting and related services on a monthly basis. As with other website hosting or website builder services, monthly fees continue until the account is properly canceled, regardless of whether the website is actively used.
Our cancellation policy is outlined on our website and reviewed during the enrollment process so members understand how billing and cancellation work. If there was an issue with login information, we would have been happy to help resolve that through our support team.
We understand this was not the outcome you wanted, but any balance would be tied to services provided under the active account before cancellation was complete.
eMerchantClub gave me the confidence to start my own online store.
So I don’t usually write reviews, but I feel like I had to for this one!
I’d been wanting to start an online business for years but kept putting it off because I really had no clue where to begin - didn’t know where to get products, how to build the site, etc… I work full time and I’m a single father. So, I needed something that didn’t require me to become some tech wizard or spend a lot of hours.
I came across eMerchantClub and at first it seemed to good to be true. The said the would build the online store, load it with products, and train me. I took them up on the special promo offer - and I am glad I did!
They literally built a stunning store in a couple days. I picked an awesome product line and loved what I had access to. No guesswork, I didn’t need to figure out how to connect the supplier or anything.
I did have a one-on-one training session that went really well. That alone kickstarted me towards my first couple sales (first sale came in 2 weeks)
It’s been about a month 1/2 and I have a number of good sales with solid profit margins. I am definitely still learning but excited to see where I will be in a year. The support is over the phone or online and is very solid. That kind of phone service is rare these days.
If you are like me - curious but overwhelmed with a ton of options - eMerchantClub is 100% worth checking out. The make me feel like I can scale and I am never doing this alone.
Reply from emerchantclub.com
Thank you so much for this amazing review—and for trusting us to be part of your journey! We know how overwhelming starting an online business can feel, especially when you’re balancing work and family, and we’re beyond proud to hear how far you’ve already come. 🙌
It’s stories like yours that inspire us every day. From launching your store to making those first sales, you’ve taken big steps—and we’re excited to keep supporting you as you grow even more. You’ve got this, and we’ve got your back. 💪
—The eMerchantClub Team
Been wiht them since 2004, I could never have done this on my own. Not only have they helped and built my site, but they also added other new warehouses that are all located in the USA on a consistent basis. If you have ever done drop shipping before, everything is from overseas, so having products in the USA that are sent out the same day has been a huge plus. I started with one warehouse and website, my first was home decor. I added my second warehouse a couple of years later, which has all kinds of products, and 3 months ago, they added an Exotic warehouse. Wow, that has been huge. What i really appreciate is the fact that i have options for all kinds of warehouses and products at wholesale. I cant thank them enough
Reply from emerchantclub.com
Thank you so much for your kind words and for being with us since 2004—what an amazing journey! We’re thrilled to hear how much you’ve grown your business over the years and that our U.S.-based warehouses and expanding product lines have made such a positive impact. We’re honored to be part of your success and can’t wait to keep supporting you as you grow even more. 💪🚀
—The eMerchantClub Team
If morality matters to you, then do not join this company. Less than two weeks after I decided to upgrade ($699.00) and before the website was completed, I received notification that they were adding a sex toy Warehouse -- that is completely against my moral and religious beliefs. I right away called my sales person to request a refund - no response was given until April 11, 2024. No Refund would be given -- they didn't care that it was against my moral an religious beliefs -- that they withheld this information. Hope, the sales person, knew that I was setting up a Faith-based store through them - and had to have known, since she was with the company for 19 years, that this new sex toy warehouse was being added. We all know that this is about money -- and there is no care that supporting hyper-sexualization has directly contributed to child pornography and sex trafficking that is at an all time high in our country and the world. Who cares? That is my question, really, who cares anymore!
Reply from emerchantclub.com
Thank you for taking the time to share your experience. We’re truly sorry to hear that your expectations weren’t met, especially as we know you were building something meaningful and faith-driven with your store. We respect and value your beliefs, and we’re disappointed to know that you felt let down during your time with us.
We want to clarify that the addition of our adult product warehouse—like all our product lines—was created in response to member demand. It is, in fact, one of our most requested product lines, driven by members seeking a competitive edge in ecommerce. That said, this warehouse is entirely optional. Members are never required to use it or display any products they don’t align with, and we continue to offer a wide variety of product lines—from home decor and medical supplies to electronics and jewelry.
Transparency and flexibility are core to how we operate, and we regret that you did not feel properly informed or supported during this update. We’ve since improved our communication protocols to ensure new product line launches are more clearly presented to members early in their journey.
We wish you the very best in your future endeavors and thank you again for sharing your feedback. Your voice helps us grow and better serve all of our members—regardless of their background or beliefs.
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