Emerald Blinds and Curtains Reviews 

444
•
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

Replacement for a broken blind quick turnround and very quick to respond to my query about previous blind size and handle position. only one slight wrinkle holes in top of blind to take braket missing... See more

Rated 1 out of 5 stars

Items didn’t arrive. Called before leaving a review but since then have received several unhelpful emails from sales manager disputing what was said on the call. They offered to share transcripts of... See more

Rated 5 out of 5 stars

Received my perfect fit shutters today and they are stunning,well made and better priced than anywhere else I could find. Little hiccup over sizing on my part but quickly resolved. Payed a small amoun... See more

Company replied

Rated 5 out of 5 stars

Ordered 5 Perfect Fits for Bifolds. Great service from Shaun. Was unsure on how to measure as video did not make 100% clear due to square beading. Contacted Emerald for advice and pointed in right dir... See more

Company details

  1. Curtain Store
  2. Blinds Shop

Written by the company

Specialists in made to measure Curtains, Blinds and Fabrics.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

444 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 2 weeks

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4.3

All reviews

(444)

6 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

No drill roller blind

Wanted a no drill roller blind to avoid drilling into porcelain tiles. Contacted Emerald Blinds and found the staff to be very helpful so went ahead and ordered the blind. Blind was easy to fit after a little fiddling with the adjustment blocks and is very secure. Looks very smart with the matching cassete. Would have no hesitation in purchasing from them again.

14 September 2023
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Reply from Emerald Blinds and Curtains

Thankyou for your review

Rated 5 out of 5 stars

Very helpful and good value blinds

Blinds were good value and delivered promptly. On the couple of occasions we've had to phone them to ask for advice, they've been friendly and helpful. Would recommend!

29 May 2023
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Reply from Emerald Blinds and Curtains

We are always glad to help, Thankyou for your review

Rated 5 out of 5 stars

Fantastic blinds

The blinds I put up was so simple it only took 5 minutes to put up .The blinds look so good and the finish was perfect

11 September 2023
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Reply from Emerald Blinds and Curtains

Fantastic, Glad you are very happy, your review is very much appreciated

Rated 5 out of 5 stars

Great customer care

The allusion blinds are perfect. We initially had a problem with them spanning the track but this was quickly rectified after phoning and talking to them.

27 September 2023
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Reply from Emerald Blinds and Curtains

Thankyou for your review

Rated 5 out of 5 stars

Ordering was really simple

Ordering was really simple. The choice of fabrics was great.Communication was really good and the manufacturer and delivery was quick. The blind fitted perfectly and was simple to install

13 September 2023
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Reply from Emerald Blinds and Curtains

Thanks for sharing your experience by giving us a great review

Rated 5 out of 5 stars

Good quality blinds and a great service

The staff were very helpful
On the phone as I wanted something completing on the blinds that was not a drop down option online.
The blinds look wonderful now they are up. I did get a sample sent first to try.
The blinds were packaged in a way they could not be damaged on route. They hung so well when I unpacked them. I would use this company again.

30 August 2023
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Reply from Emerald Blinds and Curtains

Thankyou for your great review

Rated 5 out of 5 stars

All I can say fantastic service from…

All I can say fantastic service from placing the order and the delivery.
I requested the blind to be delivered before a very important date and it was definitely here and it fit’s perfectly.
Do what I did have a chat and tell them exactly what you want and ask as many question’s and the answers will be given.
A very happy customer 👍

2 August 2023
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Reply from Emerald Blinds and Curtains

Thats great thankyou for your kind review

Rated 4 out of 5 stars

Would use again

Blind seems like good quality and it came quickly.

Only reason for marking it down is that the samples get quite expensive when you need a few (they are very big pieces) and it doesn’t come with the screws that you need.

However I would use again 👍🏻

24 July 2023
Rated 5 out of 5 stars

Excellent made to measure blind

Blind looks superb, and the fit and finish are excellent. Arrived earlier than the promised lead time, extremely carefully wrapped. Overall an excellent experience with this company.

28 July 2023
Rated 5 out of 5 stars

Great Service

I ordered this same order from one of your competitors after 1 month they had not delivered the order and said that they would be unable to deliver for another four weeks - the order was cancelled. I made the order with Emerald, not only was the order cheaper but it was delivered within 36 hours- great service

24 July 2023

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