Emenac Packaging UK Reviews 

Genuinely impressed with the service from Paul Hodge and the whole of Emenac.

From sending the original idea request, to being assisted with the design specifics and material finish, to receiving the final product - I don’t think I have ever had such a smooth business experience.

I still can’t believe how fast the responses and answers were. Fantastic advice and the end product better than I was expecting! Possibly the strongest part of my product idea so far and I will absolutely be using Emenac again regardless!

We always have a positive experience working with emenac and it is a pleasure to work with Henry on projects! Emenac have been responsible for our brands packaging for over 2 years now, items always arrive in a quick manner, with excellent communication from Henry. Whenever we have any issues they are also quickly resolved and dealt with :)

We were delighted with the quality of the product provided to us by Emenac and Jacob was very helpful in assisting us.
Even when we changed the design work, it was implemented very well.

Awful experience! Went through the chat and designed a box. After I paid the representative disappear for half an hour conveniently after I paid. for a tea break - yes tea break can you believe? when the artwork hadn’t even been sent and the work that was going to be carried out wasn’t confirm or had artwork sent yet. I then asked to cancel my order where I then go nothing but going round in circles with the same guy saying he went for a tea. This is 6:30pm mind you. After having an unsuccessful refund I closed the chat and had to open a dispute with PayPal. Then the manager emailed me and said he had to take mental health medicine - doesn’t excuse the half hour break or just leaving a customer on the line. And said he can’t refund me. I had to then open a PayPal dispute to which I got no reply to by these sellers apart form an email saying it’s complicated to refund it can take 8-10 business days to refund you. 10 business days later (2 full weeks no reply or refund on the PayPal case I had to escalate it to be mediated with PayPal who are now reviewing the case. There was no effort to refund me quite frankly they was obviously hoping I would forget about it and they could take the money. DO NOT USE THIS COMPANY. I am yet to get my money back still as PayPal are reviewing it. I have now all found out THEY MAKE YOUR BOXES FORM A FACTORY IN CHINA THEN DELIVER THEM TO YOU. Save yourself some time and go on Alibaba and get it cheaper yourself. These guys are unprofessional, unnegotiable and expensive liars. Do not use them.

Henry was great to deal with and the product came exactly as designed

Really Great Customer Service, easy to get in touch with our account manager Henry, he replied fast and helped efficiently with any queries I had! Delivery was faster than expected, and we were on a tight deadline! Definitely would recommend, the prices were reasonable as well, we got bespoke magnetic boxes built, and they were heavy and felt good quality, we will definitely be using them for future orders!

Excellent experience with Emenac Packaging UK - created boxes to our exact brief and delivered them on time. Communication with Alina was fantastic; kept me in the know of where printing was up to, and fully guided me through the creation process. Would highly recommend!

I have been using Emenac for a few years now and am always happy with the quality of the boxes and customer service. Henry has been extremely helpful from day 1, even when I have wanted to edit designs a few times he is always happy to cooperate with myself and the design team making sure that I get the best possible outcome. He is always prompt with communication and problem solving. Would definitely recommend!

Quality boxes and excellent customer service. Henry was very helpful and kind and guided me through the process, replying to all my questions.

Thank you for the boxes, the design and colours are exactly what we asked for. The logo is perfect and the box is sturdy and good quality. Henry gave me a really great price for the amount of boxes that we ordered - we would definitely order from Emenac Packaging again. Really good communication too, thank you 🙏

I highly recommend Emenac packaging uk for the good pricing and great packaging boxes they delivered. The packaging representative was very helping and gave so many good ideas for my product packaging. The result came out great and I received my order on time with no shipping damages. Thanks for these amazing boxes Emenac.

Gave 1* because I couldn’t leave zero stars!
Liars and scammers!!

Very good customer care service by Alina. Really like the quality of boxes & quick delivery process.
Definitely i am coming back with more orders.

Emenac Packaging were very quick in designing to my specifications and supplying custom fit sturdy postal boxes for my beeswax votive candles.

The customised boxes are excellent quality and have saved me a tremendous amount of packaging time.

Their customer service has been invaluable: consistently quick to respond to my questions/requests and I will definitely be using their services for future custom fit boxes and re-orders.

Purchased a number of bespoke boxes from EMENAC - Henry and the team were helpful throughout.
Order was turned around quickly and the end product was of a high quality.

I ordered some special favour boxes for my friends wedding.
Henry did the design and was really helpful throughout.
From making the initial enquiry to receiving the boxes was a really quick and efficient process.
The products were delivered well packed and I am looking forward to using them as favour boxes. Really easy to assemble too.
Highly recommend Henry.

Team were very cooperative and gave us a variety of quotes in a timely manner.
Delivery was on time and end product was as shown in images and videos.
Good service.

Excellent customer service. Support was great and queries answered. Patient and had the time to listen to my needs thank you for the lovely packaging. I will be a returning customer.

I required cardboard boxes that would be suitable for distributing handcrafted wooden flutes that I make and sell. Emenac Packaging offered a wide choice of packaging styles and materials and I was able to specify the required box size and have my logo added to the packaging. Alina guided me through the process step by step and was able to answer any questions I had along the way. The end product was just what I needed and was competitively priced. Professional, helpful and efficient, I will definitely be using Emenac packaging in the future, and would recommend them to others with bespoke packaging requirements.

Alina at Emenac Packaging UK has been aabsolutely gold rated. She was able to reassure me and assist me every step of the way to me getting exactly what I needed for my products. Professional, but personal all in one. If you need help and genuinely excellent service please give Emenac Packaging a go. Thank you. I will definately be using them again.