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emanuals Reviews 162

TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Considering 147 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the wide selection of manuals available, often finding what they need for various vehicles and machinery, including older or rare models. People frequently mention the ease of downloading and using the manuals, with some highlighting the detailed and precise information provided. The customer service is often praised for being helpful, responsive, and quick to resolve issues, with some users noting excellent support and quick solutions to problems. However, some people were dissatisfied with the website's functionality, describing it as clumsy and requiring searches to be restarted. A few customers also reported issues with the quality and accuracy of certain manuals, stating they lacked detail or were mislabeled. There were also concerns about the subscription model, including its clarity or cancellation process, and a minority of users experienced poor customer support when trying to resolve billing or refund issues.

What people talk about most

Customer service

Customers had ambiguous experiences with customer service. Many reviewers praised the prompt, helpful, and... See more

Product

Consumers have mixed feelings about the product. Many reviewers praise the wide selection of manuals, finding... See more

Instructions

Users describe ambiguous interactions with instructions. While many reviewers appreciate the wide selection... See more

Service

Customers consistently note ambiguous experiences with service. While many reviewers praise the helpful and... See more

Website

People report ambiguous experiences with the website. Many customers describe it as a scam, citing issues... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Great subscription. Would have given a 5 star but the website is a little clumsy - you have to start every search over again if you don't find what your looking for - such as searching on page/tab 10... See more

Company replied

Rated 5 out of 5 stars

Emanuals.com is a confiable source of services manual, the customer service is grade A+. We have an issue with some details in the manual service and they never leave alone. Emanuals.com es un... See more

Company replied

Rated 5 out of 5 stars

I was unsure on how to even first download it but the after sales tech service is amazing. They remotely controlled my laptop and showed me step by step how to use the program. It's honestly saved me... See more

Company replied

Rated 5 out of 5 stars

I recently purchased the unlimited plan since I own a repair shop and constantly need different manuals for trucks and heavy equipment. So far, emanuals has been a tremendous help. Two days ago a cust... See more

Company replied


Company details

  1. Car Service
  2. Auto Electrical Service
  3. Auto Parts Store
  4. Auto Repair Shop
  5. Auto Restoration Service
  6. Book Publisher

About emanuals

Written by the company

Looking for reliable service and repair manuals you can trust?

At emanuals.com, we provide a membership-based platform that gives you unlimited access to over 5 million manuals across a wide range of categories. Our collection covers:

  • Vehicles: Cars, trucks, motorcycles, boats, construction machinery, and agricultural equipment
  • Electronics: Smartphones, cameras, appliances
  • And much, much more...

Whether you’re a professional mechanic, a DIY enthusiast, or tackling your very first repair project, emanuals.com equips you with the expert knowledge you need to get the job done right.

Our manuals feature:

  • Detailed instructions and troubleshooting guides
  • Comprehensive wiring diagrams
  • Step-by-step repair and maintenance procedures

With instant digital access, you can start working immediately, no waiting around for shipping. Complex repairs are simplified into clear, easy-to-follow steps, making even tough jobs manageable.

We offer flexible membership options with both monthly and annual plans, plus the freedom to cancel anytime. Not sure if it’s for you? Try our 3-day free trial with view-only access to explore our library risk-free before committing.

Need help along the way? Our 24/7 customer support team is always available to guide you, answer questions, and ensure you get the most from your membership.

Join eManuals.com today and gain the knowledge and confidence to save time, money, and frustration on your next repair project, big or small.

 

 

Millions of Manuals. Just One Membership.

Skip the guesswork. Find the right manual in seconds.

Why Choose emanuals.com

Power up your repairs with instant access and rock-solid assurances.

✅ Offers

  • 3-Day Free Trial – Explore the entire library with no commitment.
  • Flexible Plans – Pick monthly or annual membership.
  • Instant Digital Access – Start repairing right away.
  • Unlimited Access – View and search 5M+ manuals anytime.

🛡️ Guarantees

  • Cancel Anytime – No hidden fees or lock-ins.
  • Always Up to Date – Manuals reviewed and refreshed regularly.
  • Expert-Verified Content – Clear diagrams and step-by-step guides.
  • 24/7 Support – Help whenever you need it.
  • Satisfaction First – Not a fit? Cancel within the trial and pay nothing.
Free Trial Cancel Anytime 5M+ Manuals Instant Access 24/7 Support

Contact info

3.7

Average

TrustScore 3.5 out of 5

162 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 97% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

New customer

I recently purchased the unlimited plan since I own a repair shop and constantly need different manuals for trucks and heavy equipment. So far, emanuals has been a tremendous help. Two days ago a customer brought a CAT C4.4 engine that needs injectors. I was able to instantly download the service manual for this engine, which contained all the information I needed to complete the job. Thanks again, Paul!

21 February 2026
Unprompted review
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Reply from emanuals

Hey Paul,

Thank you for the fantastic 5-star review! We’re really pleased to hear the Unlimited Plan is already proving its value in your repair shop. Being able to pull the CAT C4.4 service manual instantly and get straight to work is exactly what the platform is built for. We’ll make sure Paul sees your kind words as well.

Thanks again for being part of emanuals.com.

Thanks,
emanuals Team

Rated 5 out of 5 stars

Good service

Good service, reliable manuals

3 November 2025
Unprompted review
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Reply from emanuals

Hey Brian,

Thank you for the 5-star review! We’re glad to hear you’re finding the service reliable and the manuals up to the mark. That consistency is exactly what we aim to deliver.

Thanks,
emanuals Team

Rated 5 out of 5 stars

Amazing team

Amazing team, amazing customer service, amazing experience.

18 February 2026
Unprompted review
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Reply from emanuals

Hey George,

Thank you for the brilliant 5-star review! We truly appreciate the kind words. It means a lot to hear you had an amazing experience with both the team and the service. That is exactly what we work hard to deliver.

Thanks,
emanuals Team

Rated 1 out of 5 stars

This company block attempts to cancel…

This company block attempts to cancel subscriptions and then continue to charge even block my password change attempts, scam

12 February 2026
Unprompted review
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Reply from emanuals

Hi Christopher Boon

We take claims like this very seriously, so it’s important to address them clearly.

We do not block cancellation attempts. All members can cancel directly from their account dashboard at any time. The cancellation process is automated and does not require approval from our team. Once cancelled correctly, you receive an on-screen confirmation and an email confirming the cancellation.

We also do not block password changes. Members can reset their password at any time using the “Forgot Password” option or the Magic Link sent to the registered email address. Our records indicate you successfully received and opened the password reset email, and changed your password on Feb 18, 2026, 7:57 PM GMT.

We do not operate scams. We operate a subscription-based digital platform with clear terms, visible cancellation controls, and secure account management.

Thanks,
emanuals Team

Rated 5 out of 5 stars

Been a great experience with this…

Been a great experience with this company great manuals

17 February 2026
Unprompted review
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Reply from emanuals

Hey Myles,

Thank you for the 5-star review! We’re really pleased to hear you’ve had a great experience and are happy with the manuals. That’s exactly what we aim for.

Thanks,
emanuals Team

Rated 5 out of 5 stars

Very helpful staff and answer questions…


Very helpful staff and answer questions promptly, manual It’s self was a bit hard to navigate but thanks to the staff that helped me through, I’m loving it!! Thanks

17 February 2026
Unprompted review
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Reply from emanuals

Hey PN,

Thank you for the 5-star review! We’re really glad our team could help you get comfortable with the manual. Some of the more detailed manuals can take a little getting used to, but once you’re familiar with them, they’re incredibly powerful tools. Great to hear you’re loving it now.

Thanks,
emanuals Team

Rated 5 out of 5 stars

Great Customer Service!!!!

Customer Service!!!!

RJ and Gerry worked through some challenges to make sure that I had the access needed. Well done!

14 February 2026
Unprompted review
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Reply from emanuals

Hey John,

Thank you for the brilliant 5-star review! We’re really pleased RJ and Gerry were able to work through the challenges and get you the access you needed. We’ll make sure your kind words are passed on to them.

Thanks,
emanuals Team

Rated 5 out of 5 stars

Monthly subscription pays for itself.

My experience with Emanuals.com has been a pleasure. The site and downloads so far have been functional and helpful. I prefer paper manuals to digital but sometimes I need something quickly. For the monthly cost this subscription pays for itself even though I may go months without using it.

13 February 2026
Unprompted review
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Reply from emanuals

Hey Christopher,

Thank you for the fantastic 5-star review!

We really appreciate your balanced and honest feedback. We know some people still prefer paper manuals, and there’s something satisfying about flipping through a book. But when you need something quickly, having instant digital access makes all the difference.

It’s great to hear the subscription has proven its value, even if you don’t use it every month. That flexibility is exactly what we aim to provide.

Thanks again for being part of emanuals.com.

Thanks
emanuals Team

Rated 5 out of 5 stars

Fast problem solving

Fast problem solving, very good service!

6 February 2026
Unprompted review
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Reply from emanuals

Hey Joar,

Thanks so much for the 5 stars! We’re glad we could resolve things quickly for you. Fast, helpful service is exactly what we aim for—appreciate you taking the time to share your experience!

Thanks
emanuals Team

Rated 5 out of 5 stars

Great service

Great service! I had some issues accessing the files but all good now with help from the team .. it was my fault .. I would highly recommend

10 February 2026
Unprompted review
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Reply from emanuals

Hey Consumer,

Thanks so much for the kind words! Really pleased to hear our team could help you get sorted. And no worries at all, these things happen. We appreciate the recommendation and your trust in us!

Thanks
emanuals Team

Rated 5 out of 5 stars

Was able to get an OVA with BMW ISTA…

Was able to get an OVA with BMW ISTA manual for BMW M50, which I could not find anywhere else

8 February 2026
Unprompted review
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Reply from emanuals

Hey Kevin,

Thanks for the 5-star feedback! Delighted to hear you found the BMW ISTA manual for the M50 engine. It’s a tricky one to track down, and we’re glad we had it for you. Enjoy diving into the details, and let us know if you need anything else along the way.

Thanks
emanuals Team

Rated 5 out of 5 stars

I have used these manuals for six years…

I have used these manuals for six years now and these guys stand behind their support. They even work with you when you made a mistake and reordered the same manual again. Great people to deal with, great manuals and details. Will use them again! I work for an auto parts sales and refer this site to everyone looking for manuals.

8 February 2026
Unprompted review
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Reply from emanuals

Thank you so much for the glowing review, David!

Six years of trust means the world to us—and we’re proud to have earned it. We’re especially glad to hear our support team could step in and make things right when you needed help. Your referrals and continued loyalty mean everything. We’ll be here whenever you need us again!

Thanks
emanuals Team

Rated 5 out of 5 stars

My issue was handled immediately and…

My issue was handled immediately and the support team was quick to contact me to make sure my issue was solved.

7 February 2026
Unprompted review
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Reply from emanuals

Hey Jeremy,

Thanks for the 5-star review! We’re really glad to hear our support team was able to jump in and get things sorted for you right away. That’s exactly how we aim to operate—quick, clear, and helpful. Appreciate your feedback!

Thanks
emanuals Team

Rated 5 out of 5 stars

I had trouble installing the manual.

I had trouble installing the manual.
Very good help from eManual customer-support.

When I managed to download and install the manual, it turned out to be better than I expected.

I am very satisfied.

9 February 2026
Unprompted review
emanuals logo

Reply from emanuals

Hey HRK,

Thank you for the great feedback! We’re really pleased to hear that our support team helped you with the installation, and even happier that the manual exceeded your expectations once it was up and running. If you need anything else down the line, we’re always here to help.

Thanks
emanuals Team

Rated 5 out of 5 stars

Found: the elusive manual for a classic vehicle

Finding a comprehensive service and repair manual for a 34 year-old, relatively rare vehicle proved challenging. eManuals had what I needed among multiple listed titles specific to different models.
I contacted the company’s customer support team to pinpoint which title I should purchase, and received prompt and courteous response which explained exactly which title to order. The purchase process was a breeze and the download was as rapid as claimed. Recommended!
Roger M, Charente, SW France.

5 February 2026
Unprompted review
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Reply from emanuals

Thanks so much, Roger! We’re glad we could help you track down the right manual for your 34-year-old classic—it’s always satisfying when the rare ones are finally located.

Our support team will be chuffed to hear their help made the difference, and we’re pleased the download process was just as smooth. Thanks again for trusting emanuals, and best of luck with your project down in beautiful Charente!

Thanks
emanuals Team

Rated 5 out of 5 stars

A reliable product and excellent customer service to back it up

This product is very reliable and so useful to me. It is rare that I have any need to contact Support, but when I do need to do so, I'm thoroughly impressed by the speed of their response, and the accurate advice given to solve any issues I might encounter.
I would highly recommend!
Michael Stanton

5 February 2026
Unprompted review
emanuals logo

Reply from emanuals

Thank you, Michael!

We’re really grateful for your kind words. It’s great to hear the product has proven so reliable for you, and we’re even more pleased that our support team has delivered when you’ve needed them. We’ll be here any time you need us. Thanks again for the recommendation!

Thanks
emanuals Team

Rated 5 out of 5 stars

Caseih Service Manual

Very easy to download and save file. The file didn't have a one schematic for some reason I sent a question and they found a better version with correct information no charge within 24 hours very helpful.

Order ID is 1119558500145

31 January 2026
Unprompted review
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Reply from emanuals

Hey Andrew,

Thank you for the review!

We’re glad the download process was smooth for you, and even more pleased that our support team was able to quickly resolve the schematic issue with an upgraded file. That’s exactly the kind of service we aim to deliver every time. Appreciate you taking the time to share your experience!

Thanks
emanuals Team

Rated 5 out of 5 stars

Easy to navigate and read files!

Easy to navigate and obtain information from the various manuals on the website. I am often able to source manuals for machinery that is older and lacking product support. Emanuals delivers on almost every occasion!

4 February 2026
Unprompted review
emanuals logo

Reply from emanuals

Hey Brad,

Thank you for the great feedback!

We’re really pleased to hear you’re finding the site easy to navigate and that our library’s coming through for you, especially with those older machines where support is hard to find. That’s exactly what we’re here for. Appreciate you being part of the emanuals community!

Thanks
emanuals Team

Rated 5 out of 5 stars

They have a great selection of workshop…

They have a great selection of workshop manuals. I have purchased 3 and I am very happy. Recently I purchased a Golf R workshop manual and found out it was not for the Golf R. The team at emanuals quickly found the right manual and sent me on the link. Great services and good product. 1019609876711

4 February 2026
Unprompted review
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Reply from emanuals

Hey Stephen,

Thank you for the glowing review!

We’re delighted to hear you’ve had such a positive experience with us. Thanks for trusting us, and we’re especially glad we could get the correct Golf R manual to you quickly. Our team’s always here to make sure you get what you need. Much appreciated!

Thanks,
emanuals Team

Rated 1 out of 5 stars

I was planning to check the platform so…

I was planning to check the platform so i signed up using the free trial, Unfortunately i was unable to view any documents and i was asked to pay immediately to view or download, then i left the platform without using it at all, but i got charged after free trail ends even though i disabled my Visa internet purchase ( Very weird and suspicious ) , at the end they are also not allowing refunds at all in any situation.

3 February 2026
Unprompted review
emanuals logo

Reply from emanuals

Hey Khaled,

To clarify, when you signed up for the 3-day free trial, you were granted full view-only access to all our PDF manuals in our library, as clearly outlined on the signup page and FAQs. Free trials do not include downloads.

Because you did not cancel your trial before it ended, you were automatically enrolled into our standard monthly plan—as clearly presented during signup and in the terms. This is not suspicious; it’s how most digital subscriptions work.

You’ve since been in touch with our support team, who reactivated your account upon request. We can also see you’ve now successfully downloaded the LG F1480RDS Service Manual and Repair Guide.

If you don’t wish to be charged again, please ensure you cancel before 3rd March, as you now have full access to the platform until then.

We’re always happy to clarify and assist, but please be fair when making public claims.

Thanks,
emanuals Team

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