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If you send more than one email to EoM "simultaneously", which seems to mean within the same second, it intermixes them, showing different emails for different rendered platforms, or no render (perp... See more
Company replied
When using marketo tracking links, Marketo encodes the url and it becomes a 200 workable link but when reality, it is a broken or internal link masked as an 301 redirect. It would be a great improveme... See more
Misleading Results and a Waste of Time I’m very disappointed with Email on Acid. The platform flagged significant formatting issues with my email HTML on Google Pixel phones, Gmail on Chrome on... See more
Company details
Information provided by various external sources
Use Email on Acid to test your emails across the most popular clients, apps and devices, then go further to measure performance, find and fix errors - even if you don't know HTML. Free Trial.
Contact info
5500 Greenwood Plaza Blvd, Ste 220, 80111, Greenwood Village, United States
- (720) 242-7633
- hello@emailonacid.com
- emailonacid.com
2.2
Poor
66 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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A very useful tool to detect and…
A very useful tool to detect and resolve design issues on a number of different email clients.
25 March 2021
Great tool, but slow and with lots of bugs
Email on Acid is a great tool, I'm using it om daily basis,
but it's really really slow, sometimes scteenshots will not going to show, sometimes I will get half of the screenshot (the bottom half of the email...), it's just buggy. And when I say sometimes, I mean often. I hope you are working on making ot better and better, as the idea of the tool is great!
25 March 2021
change the prices / plan
change the prices / plan
We took the solution for 1 year spam testing, and after few weeks it was no more included in our plan. It's a pity.
25 March 2021
Reply from Email on Acid
We apologize that our price increase had a negative impact, but truly feel that the value we have added is in line with the pricing structure. We added several enhancements, the most notable being our new product Campaign Precheck. We improved our response time to adding new clients and keeping up to date with versioning. We made improvements to our infrastructure to deliver faster screenshot times and increase reliability. If you have any feedback, we always want to hear it and you can reach out to helpdesk@emailonacid.com.
The product is becoming too expensive…
The product is becoming too expensive and the value has been reduced over the last 2 years. Very dissapointed.
25 March 2021
Reply from Email on Acid
We're sorry that you feel the product has degraded over the past few years. Recently, we made improvements to our infrastructure to deliver faster screenshot times and increase reliability. We're constantly striving to improve the product, so if you have any feedback, we always want to hear it and you can reach out to helpdesk@emailonacid.com.
Great way to test email layouts
Great way to test email layouts in lots of different email clients. We use it very often and it's become an indispensable tool.
25 March 2021
I'd like 'Orange' to be back in test
I'd like 'Orange' to be back in test. And add 'La Poste' if possible.
These are the two main webmails in France (and exist in Europe).
They have interesting specifities !
So that'd be so useful to have tests with them.
Thanks a lot.
24 March 2021
Reply from Email on Acid
Thank you for providing this feedback. We make client choices based on both market share use of the client and our customer’s feedback. I will share this with our team that decides on clients so they can better understand what our customers are looking for!
Not an improvement
The pricing went way up and is not justified for people who just want to do simple rendering tests. It seems like it's getting more aligned with Litmus.
24 March 2021
Reply from Email on Acid
We apologize that our price increase had a negative impact, but we truly believe the value that we have added is in line with the pricing structure. We added several enhancements, the most notable being our new product Campaign Precheck, which saves email marketers a lot of time in their email QA process. If you have any feedback, we always want to hear it and you can reach out to helpdesk@emailonacid.com.
So helpful!
Email on Acid had helped us optimize our emails across all devices and email platforms so that they render exactly how we want them too.
24 March 2021
Great UI and UX
Great UI and UX. Seems quicker, not to mention cheaper than their big rival.
24 March 2021
Does not support SAML 2.0 or OpenID…
Does not support SAML 2.0 or OpenID Connect for SSO. Not ideal for the security of our proprietary info.
No indication that its even on the roadmap at this point.
24 March 2021
Reply from Email on Acid
Thank you for sharing this feedback. We don’t yet have a time line, but we see security as one of our main priorities this year and hope to have additional security features in place soon. When we launch new key features, we will update all of our users via pop-up on our site.
Invaluable testing insight and super…
Invaluable testing insight and super intuitive to use.
24 March 2021
Great but lets shoot for the stars!
When using marketo tracking links, Marketo encodes the url and it becomes a 200 workable link but when reality, it is a broken or internal link masked as an 301 redirect. It would be a great improvement if we can solve this in EOA. Check at least the redirect or 2 hops after a 301 for the link checker. Overall, everything is great other than some minor issues with rendering clients from time to time.
24 March 2021
First impressions of EoA are awesome
First impressions of EoA are awesome. What's bugging me now is how difficult it is to find and edit my sending profiles. I guess the real reason I even need to change my EoA workflow is that I want to remove the spellcheck step. Spellcheck in EoA is worthless. Please allow me to manage my own spellcheck dictionary.
24 March 2021
I just use Email on Acid to test html…
I just use Email on Acid to test html on all clients. It is very easy to use and they update the clients and things like 'dark mode' regularly enough. I'm very happy with it.
24 March 2021
This is a must-have tool for all…
This is a must-have tool for all businesses that appreciate great work and a seamless customer experience. As an agency, we need our clients to feel comfortable with the communications we design.
24 March 2021
It is not always consistent with…
It is not always consistent with showing correctly once it has been sent to the recipients. Everything shows as it should for the sender but once submitted it is almost like it breaks for some of the devices.
24 March 2021
Reply from Email on Acid
We are so sorry for the experience. We want to better understand this as it is not normal for our product, and we can usually find the cause behind it through our support team at helpdesk@emailonacid.com. If you provide them with the test name and HTML, they can help identify the cause and escalate to our development teams if needed
Good product but expensive
Good product but very expensive. Wish there was a more affordable option for occasional use.
24 March 2021
Reply from Email on Acid
We apologize that our pricing is not a good fit for your needs, but we truly believe the value that we have added is in line with the pricing structure. We added several enhancements, the most notable being our new product Campaign Precheck, which saves email marketers a lot of time in their email QA process. If you have any feedback, we always want to hear it and you can reach out to helpdesk@emailonacid.com.
It's a good thing.
24 March 2021
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