Elysian Reviews 1,759

TrustScore 1 out of 5

1.2

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Rated 1 out of 5 stars

Waited nearly 1 month for delivery of shoes that arrived but were at least four sizes too small. Despite frequent requests for refund and returns acknowledgement….no response. This company is obviousl... See more

Rated 1 out of 5 stars

Obviously didn’t read reviews before I purchased! Eventually after over 3 weeks I received my sandals, poorly made and way too small… I paid £28 and reading from reviews will not be sending back as to... See more

Rated 1 out of 5 stars

Unable to give zero stars. Item delivered does not fit description of item advertised. Offered a 15% refund, which I declined. They then offered a 20% refund despite their website stating that full re... See more

Rated 1 out of 5 stars

You have done a credit check without my knowledge or permission which is showing up on my credit file as 'Klarna Ab (Cval, Sr, Ar, Sa) Klarna Ab (Sr Api) Quotation Search'. My credit rating has gone... See more

Company replied

Company details

  1. Perfume Store
  2. Cosmetics Store
  3. Hair Product Store
  4. Skin Care Clinic
  5. Toiletries Store

Information provided by various external sources

Imagine a world that is simply divine. A place where you can explore a wealth of heavenly wonders that transform how you look and feel – This is what you will find in the world of Elysian. Elysian was conceived from a simple ideology - to offer some of the world’s finest products in the beauty and grooming sector ranging from Fragrances, Skincare and Make-Up, to transforming Haircare products, and luxurious Bath and Shower products, at competitive prices .We understand and listen to what consumers are saying, which is why we offer only the best of the best to ensure that we provide you with the products you want and need and work round the clock to ensure you receive an exceptional service.


Contact info

1.2

Bad

TrustScore 1 out of 5

2K reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Elysian eye tightening cream

The video of the man using the eye bags tightening cream looked so great, and I ordered 2 tubes. Unfortunately when used there was absolutely no difference in my eye bags!!!! I kept trying but nothing!!! I emailed to demand a refund, but no reply. This company are currupt scammer!!! AVOID!

19 February 2026
Unprompted review
Rated 1 out of 5 stars

This Company needs to be reported to…

This Company needs to be reported to trading standards . I tried to cancel my order the following day of order I sent 3 emails to cancel and refund all ignored. The jacket arrived stupidly small for a XL , the material was very thin the stitching loose and zero labelling. I tried return it sent pictures etc, zero response from 6 emails, this company robs you blind do not use them

3 November 2025
Unprompted review
Rated 1 out of 5 stars

I have been waiting months (since Feb…

I have been waiting months (since Feb 2025) for a response from this company with no reply at all. I ordered a UK size 6 (EU 39) but received a shoe labelled as a UK size 4. When I didn’t hear back from them, I asked a friend who is a UK size 4 to try them on — she couldn’t even fit into them, which confirms that the sizing is completely incorrect.

I still haven’t received any guidance, refund or exchange, and customer service has not responded to any of my messages. Based on my experience so far, I would strongly advise caution when ordering from this company.

24 February 2025
Unprompted review
Rated 5 out of 5 stars

🍰 If it was a dreamy delight

🌸 A Birthday Brunch Worth Remembering 🌸
Today felt special from the moment we walked in ✨ I finally visited a café I’d heard wonderful things about—and it lived up to every word 🫶 Treated a lovely friend and her two beautiful girls to brunch for one of their birthdays 🎂🎁💐 and the whole experience was simply a joy.

The food was exceptional 🍳🥐🍓, the atmosphere had a calm warmth ☕🎶, and the staff couldn’t have been more gracious 🌟 The owner—just 21—is deeply impressive 👏💼 He’s built something remarkable and runs it with a motivated, thoughtful team 💪❤️

Whether it’s for a celebration or just a weekend treat, this café has a quiet kind of magic that stays with you 🌿🍽️✨

4 August 2025
Unprompted review
Rated 1 out of 5 stars

Ordered a blue jacket size L in May…

Ordered a blue jacket size L in May with enough time for for an event, the event came & went 4 weeks ago. The jacket finally turned up...green and XXL!
I have tried to contact the company & got an email reply, we have moved factory and can't deal with your request at this time!
Don't waste your money on this poorly run, misleading outfit.
A waste of time money and effort!

8 July 2025
Unprompted review
Rated 1 out of 5 stars

Waited nearly 1 month for delivery of…

Waited nearly 1 month for delivery of shoes that arrived but were at least four sizes too small. Despite frequent requests for refund and returns acknowledgement….no response. This company is obviously just one big con so don’t go near them. NK

23 May 2025
Unprompted review
Rated 1 out of 5 stars

Received a faulty item, no refund

Received a faulty item and replied as soon as it arrived. No response for weeks and when they did respond they said it was there policy not to return after a week (which I had emailed in they just had not responded) £50 down very disappointed

10 April 2025
Unprompted review
Rated 1 out of 5 stars

Awful

Awful - poor quality product! Ralph Lauren short set - even for a fake it was just horrible!!!! DO NOT BUT FROM HERE!

6 May 2025
Unprompted review
Rated 1 out of 5 stars

Ordered the Ralph Lauren two piece

Ordered the Ralph Lauren two piece. Paid £50. It’s not worth £5. Shocking quality. I usually check reviews first but forgot this time. Do not buy from this website. They are complete scammers.

12 April 2025
Unprompted review
Rated 1 out of 5 stars

Ordered a Ralph Lauren 2 peace short…

Ordered a Ralph Lauren 2 peace short set- reduced to £50, it arrived it was fake, no Ralph Lauren labels, material cheap, loose thread everywhere. Awful.Dissapointedy. Won't use this site again.

8 April 2025
Unprompted review

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