Amazing service
Amazing service! Great people
Kasper Haslund was very helpful for me.

Reply from Elrecycling
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EL Recycling blev stiftet i 2020, med det formål at sætte fokus på bæredygtig genbrug af elektronik. Elrecycling er bygget op på at alle skal vinde. Vi tror på, at du vinder ved at købe et kvalitetsprodukt til en bedre pris end tilsvarende nyt – det gavner miljøet – og vi vinder, når du er glad for dit nye produkt. Derfor arbejder vi for at gøre en forskel økonomisk og miljømæssigt i IT-branchen – baseret på cirkulær økonomi. Genbrug er en enkeltstående handling, der giver en stor værdi for miljøet. Det sparer miljøet for mange tons CO2 om året. Elrecycling opkøber brugt IT fra de største virksomheder. Herefter renoverer, opgraderer og rengør vi enhederne og sælger dem igen på samme vilkår som nyt.
Denmark
Amazing service! Great people
Kasper Haslund was very helpful for me.

Reply from Elrecycling
I bought a refurbished used Lenovo ThinkPad laptop from elrecycling.dk. When it arrived, they made a mistake and sent me a unit with a feature that didn't match my order and wasn't what I had purchased. I wrote to them, and they were incredibly kind. Sascha replied promptly, acknowledged their mistake, and automatically offered to send me a different and upgraded unit. It arrived very quickly, within 2 days, and was actually a device with better specifications than the one I had initially bought. They even included a sticker to easily return the other device.
CONCLUSION: I am extremely satisfied with how they handled my case and the entire situation. I've had bad experiences with other online retailers, and often the burden of fault is placed on you. You have to write aggressively and insistently, hoping for an easy resolution. But my experience here was very fulfilling. It was fast, professional, and without any problems or objections. I believe that satisfying the customer in a case like this and compensating them for the inconvenience is the right policy. Moreover, it's a gesture that makes you loyal to the company, knowing that they will stand by their service without any issues. Handling a dispute in such a satisfactory and natural manner demonstrates their ethical business approach. By sacrificing a bit of profit, they've invested in advertising because they've just gained a loyal customer, and word-of-mouth publicity. Kudos to them for that! Congratulations on building your brand in such an ethical and transparent way.
My rating: 100/100

Reply from Elrecycling
Great service, lovely people, wholesome experience. Thank you :)
30 days of return and 2 years of warranty on all their items.

Reply from Elrecycling
Excelente relation price quality .... great HP Lap-top.clean. it's perfect !
And an excelente price too.
Very very fast delivery .
Very well packaged.
Recommended seller.

Reply from Elrecycling
Hey guys, that was the first time for me buying a used laptop. Was looking for a laptop to do the CAD stuff. Never knew what to expect, but it ended up being really a good decision to buy used from Elrecycling. Had two minor troubles with my purchase which we solved over the weekend with a great bonus for me on top of my purchase. The laptop works just like new. And what was even more impressive - the price was twice lower than in the other shops. Highly recommended to those who want to save some good money on their next purchase. Thanks!

Reply from Elrecycling
Bought a refurbished Lenovo laptop at Elrecycling. The price was very fair. Fast delivered and well packaged. They did a great job refurbishing the laptop : well cleaned, no cosmetic damage (if there is cosmetic damage it is indicated on their product description). Also a clean install of Windows with the Lenovo tools and no crapware. Nice job.

Reply from Elrecycling
Everything is perfect, Thanks Casper for helping me :).

Reply from Elrecycling

Reply from Elrecycling
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