Tom was fantastic ! I really appreciate his attentiveness when on the phone! He was kind and helped solve my issue very swiftly :) I am super grateful and happy with my experience
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I completed a CAVA via ELN and my tutor Dee. The resources were really clearly laid out with videos supporting the different units and sections. My tutor, Dee, was quick to assess and provide feedback... See more
I really enjoyed doing this course, not only for learning so many things not only as a teacher but as a person, mother, friend, and team leader. I will like to send a million thanks to Farheen Zahid t... See more
I have booked my IQA leads Level 4 course with ELN in November and paid full fees in advance since then I’m working on course almost all assignments done and last week all of sudden web site disappear... See more
Company details
Written by the company
Established in the year 2015 in London, UK, ELN The E-Learning Network is the market leader in providing standardised, high-quality globally recognised accredited vocational training. Our current courses are from the following sectors: Teacher Training, Assessment Quality Assurance Entrepreneurship Occupational Health and Safety We design, build and deliver engaging online learning content. All our qualifications are recognised across the globe and accredited by the renowned UK awarding body Pearson Edexcel as well as NOCN and OAL in the UK.
Contact info
86-90 Paul Street, EC2A 4NE, London, United Kingdom
- 020 3371 7309
- info@eln.co.uk
- eln.co.uk
People also looked at
Gemma Cameron
Had literally finished all work for course, and they have dissolved the company with not one bit of communication. Disgusting all the hard work put in and months of work. If anyone can contact me please do immediately!!
Company closed no longer exists
This company no longer exists i completed the course but everything is shutdown i did not get the certificate. I have lost money. Can someone who is local can tell me that how can i get the qualification certificate at least.
The Website has disappeared with no…
The Website has disappeared with no notice. This is so disappointing after all the time I spent on the DET level 5. I even paid for an extension due to unforeseen circumstances. I also have another colleague who just joined the course and now possibly lost money. It would have been good if there was some announcement made. I can’t find the page on any social media sites. I have found one of the tutors on LinkedIn and messaged them. I don’t know what steps to take next.
Appalled and disappointed - TAKE ACTION
Updated review:
My name on Facebook is ‘Chloe Henton’.
I have created a Facebook group called ‘E-Learning Network (ELN) - TAKE ACTION’.
Please join to discuss how we take action on ELN & Sana Farooq to get our money back and complete our qualifications. Thanks
I have been completing the Level 5 Diploma in Education and Training for 2+ years. I am 95% complete with only 2 essays to go. All my work has been accepted and passed. Went on to the ELN website on Sunday morning and couldn’t access it.
I then noticed all the websites were inaccessible and emails/calls were bouncing back.
I tried to contact them on social media on Facebook and X, commenting on posts, yet today, the social media sites have been removed.
Sana Farooq has disappeared from LinkedIn and I cannot contact any associated colleagues or tutors.
I am appalled that I have spent so long completing this course and spending £1400.
I will be taking action this week; not only attempting to get my money back, but attempting to get my certificate through Pearson or transferring my work to another provider.
I will also be contacting my union, Citizens Advice, my local MP, OFQUAL and the D of E if it means I get this qualification.
Does anyone know why I can't log onto…
Does anyone know why I can't log onto the site ? I'm awaiting my certificate
Just started the L4 IQA Course
Just started the L4 IQA Course. cannot access the website, no-one answering the phone, no response to email. Web address saying not recognised and goes to the GoDaddy holding page. Hoping its a glitch with the website, but not looking great
The company has closed
The company has closed, leaving learners out of pocket and without their qualification. No contact from the company whatsoever.
Site down, phones unanswered and their deleting traces!
Website is down, no contact when you call via telephone.
They’ve recently removed their Facebook and the linked in.
It’s looking suspicious. For those that have spent money, the company is owned by Sana Farooq. I’m giving it a moment but I’m going to make sure I have legal action ready.
This company has vanished into thin air
Doing a DET level 5, the website has vanished, phone disconnected, X account deactivated. Emails bouncing back. What has happened?
They have gone into liquidation without…
They have gone into liquidation without telling the learners. They have taken money off people and work and now people have lost both. Nobody can get in touch with them.
They are despicable, not to be trusted and cannot face people with the truth.
Probable company no longer exists
I’m enrolled on the L5 DET course. ELN website and LMS is inaccessible since I tried to access on Sunday morning. I have unofficially learnt from other learners’ comments, on the now removed ELN Facebook page, that the company has shut down. I’m awaiting official notice.
About to complete an IQA course
About to complete an IQA course, found out through their Facebook page from another learner they have gone into liquidation. Facebook site now disappeared!!!!!
Have contacted the awarding body to see if they can help!!!!
They had two awarding bodies Pearson Excel and NOCN, please contact them if you are in the same boat as me!!!!
I am studying the PTTLS qualification…
I am studying the PTTLS qualification but I haven’t been able to get onto the server for days? No one is replying and emails won’t send? Not sure what is going on!
I am undertaking the DTLLS course
I am undertaking the DTLLS course, but the website has disappeared and no one is answering the phones. Anyone else having this issue? I am hoping it is just a technical issue.
The course contents and delivery but if…
The course contents and delivery but if the resources can be made available for download ones we complete the course it will be more better for future reference
Simplicity and quick and clarity of…
Simplicity and quick and clarity of navigation encourages
I did the IQA course
I did the IQA course, Farheen my tutor was really helpful and very fast in her response. I had great help and support throughout and completed my course, I would highly recommend.
It took me ages to get into the course…
It took me ages to get into the course but that was me coming from a different world. When finally things began to click I found it so interesting and being coaxed and nudged along by my wonderful tutor who has patience of a saint watching me grapple with these concepts. Thank you Farheen. I still feel I should improve my computer skills as this was the thing that I found the hardest in the end - but a wonderful course and thank you Farheen.
I really enjoy the course
I really enjoy the course, the tutor was really helpful and addressed any issues that I had.
Just completed the course now to the next one
I had a bit of struggle with completing…
I had a bit of struggle with completing this, but with the help of a tutor who was always there to guide me, I was able to complete the course.
My confidence level in teaching went from 0-95 after the course completion and trust me guys, it worth giving a try if you want to embark on a teaching journey.
Ciao!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.



