Ellismore Reviews 425

TrustScore 1 out of 5

1.1

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1.1

Bad

TrustScore 1 out of 5

425 reviews

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Rated 1 out of 5 stars

Avoid this company!

I ordered clothing from this website, thinking it was a Dutch-based company due to the local phone number and address. However, everything about this business is misleading.

Low-Quality Products: The items I received looked nothing like the photos (which are clearly photoshopped). The materials are cheap, and the stitching is terrible.
Fake Address & Contact Info: The Dutch phone number doesn’t work, and the address is fake. There’s no real way to contact them more than per email.
Impossible Returns: When I tried to return the products, I had to pay extremely high shipping costs. Later, they claimed my return never arrived and refused to refund me.
No Customer Support: When I asked to speak to a manager, they simply said it wasn’t possible. No solution was ever offered.
Censorship: They don’t allow negative reviews on their website, so future customers can’t see honest feedback.
I strongly advise against ordering from this company. It is a scam designed to mislead customers with false advertising and poor service. Avoid at all costs!

4 November 2024
Unprompted review
Rated 1 out of 5 stars

Its a fraud company

Its a fraud company , first they send you a wrong product , I was sent a sweater / knit wear after I ordered a nice long overcoat. I paid 80 euros for that , now they want me to return this item on my own cost which is 52 euros to get a refund of my money? Is this. a joke? Please dont buy form this website and waste your money

13 January 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT ORDER

DO NOT ORDER
very bad quality, worse service
You don’t get your money back
They are a shameless Chinese business
Do not order anything

3 December 2024
Unprompted review
Rated 1 out of 5 stars

Don’t buy

I'm not saying they are scammers, but the order took weeks to arrive and communication with them has been impossible. I haven't had a response to my messages. The quality leaves a lot to be desired, nothing to do with the photo and I will definitely not buy from this company again.

29 November 2024
Unprompted review
Rated 1 out of 5 stars

-100000: THEY ARE STEALING FROM YOU

1. Initially had express delivery written on their website, (of course now its been taken down) and it was in fact not express delivery - took over 3 weeks.
2. Delivered the WRONG COLOUR item.
3. REFUSED to send me the Return instructions.
4. REFUSED to deliver the RIGHT COLOUR
Communication over email has been INSANE. They are STEALING YOUR MONEY DO NOT SUPPORT THEM.

22 October 2024
Unprompted review
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