I absolutely love Ella James, everything I’ve bought from them has been beautiful — really great quality and exactly as pictured. You can tell a lot of care goes into what they do, from the design... See more
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Review summary
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What people talk about most
Reviews shaping this summary
My second order from Ella James . It was a beautiful Deco Lux Christmas Tree throw in cream , absolutely delighted with it , great quality and lovely and soft . Next day delivery as prompt as my fir... See more
Absolutely loving my new throw – it's exactly what I’ve been looking for! The quality is excellent, and it arrived quickly with great packaging. I’m really impressed and will definitely be back for so... See more
Brilliant shopping experience. I ordered then emailed a query which was instantly answered and sorted. Purchase sent as a gift and delivered perfectly. Thank you, will definitely use again.
Company details
Written by the company
Ella James is a UK-based home and lifestyle store, specialising in beautiful furniture, décor, and accessories. We are NOT connected in any way to the U.S. clothing store of the same name. If you’re shopping with us, you’ll find carefully curated homeware collections, children’s interiors, and timeless lifestyle pieces, all delivered with a personal touch and dedicated customer service. We kindly ask reviewers to double-check they are leaving feedback for the correct Ella James business. If your experience relates to the U.S. clothing company, please direct your review to their page instead. Thank you so much for supporting our small business. We truly value every one of our customers.
Contact info
9b Sawley Park, DE21 6AS, Derby, United Kingdom
- info@ellajames.co.uk
- ellajames.co.uk
4.6
Excellent
747 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Excellent Website
Excellent price, great service and lovely product. Happy days
22 July 2018
Unprompted review
Woodland Croquet.
Very easy and honest to deal with. Something was not quite right (not their fault) but it was made right without any fuss.I would use again for our local library.
15 July 2018
Unprompted review
Great store!
Great store! Fast & nice shipping! I really love my orders and would like to buy again from Ella James. Thank you!
10 July 2018
Unprompted review
Fantastic product
Fantastic product. Great quality and fairly easy to assemble alone (though check that it’s not inside out before you start like I didn’t!). Quick delivery. My little girl (& dog) love it for shaded play in the garden.
9 July 2018
Unprompted review
Great wood baskets very well made
7 July 2018
Unprompted review
Fantastic service
Fantastic service, item arrived very quickly and in perfect condition. Amazing considering it was a huge glass terrarium!
Great prices too!
Thanks
3 July 2018
Unprompted review
Product description poor
No information about size of product wich is really not good
30 June 2018
Unprompted review
Reply from Ella James Homeware (NOT Ella & James Clothing)
Unfortunately you were viewing a translation of the website in your home country of Iceland and not all of the product details were full translated , if you click back to the UK site you can see all product details in full.
Ella James
Seamless ordering and delivery- nice…
Seamless ordering and delivery- nice touch to enclose a discount code on next purchase!
26 June 2018
Unprompted review
Rapid and kind answer
25 June 2018
Unprompted review
Great product good price and arrived…
Great product good price and arrived quickly
24 June 2018
Unprompted review
Lovely stool
This is a lovely little stool which looks great in my conservatory. Saw it in the Daily Mail and just had to buy it! Great service and fast delivery.
21 June 2018
Unprompted review
Finally received item as described
Finally received item as described , sent to wrong address somehow .
Will try again .
20 June 2018
Unprompted review
Very quick delivery
16 June 2018
Unprompted review
Small but nice bracelet
Small but nice bracelet. I am pleased but I have small wrists might be tight if you had bigger wrists.
Company put wrong house number on the package good job postman knows my name.
15 June 2018
Unprompted review
Shipped to me very quickly to the U.S
Shipped to me very quickly to the U.S.
Arrived within the 15-18 business days they said it would. Arrived in perfect condition. Very satisfied.
8 June 2018
Unprompted review
Macrame hanging chair
Love, love, love the black macrame hanging chair! Thinking of getting another for my daughter' s room! It's beautiful and arrived well - packaged and very quickly too! Thanks very much!
6 June 2018
Unprompted review
I am so happy with the beautiful wool…
I am so happy with the beautiful wool blanket from Ella James. The item arrived very quickly. Excellent quality.
5 June 2018
Unprompted review
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