Ellabub Reviews 11

TrustScore 4 out of 5

3.8

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3.8

Great

TrustScore 4 out of 5

11 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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Rated 5 out of 5 stars

Baby rocker & swing

Ordered the baby swing & rocker, works like a charm! Very impressed with it. Our little one seems to love it! Would recommend this site.

15 May 2025
Unprompted review
Rated 1 out of 5 stars

Don’t order if you want something on time

Ordered a set of baby earmuffs (express shipped) in order for my partner and I to attend a wedding with confidence given the volume.
The item was due to arrive within two business days (giving us ample time) to receive before the day.
When this time had passed, I enquired with the company who informed they had processed the order but ‘forgot’ to express ship.
They said they would refund us the cost of what we paid for shipping (didn’t happen) and gave a short time frame of when the order should arrive.
Too bad- I missed the wedding and the item came through days after what they said it would. Useless company.

17 April 2025
Unprompted review
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Reply from Ellabub

Hi Alex,

As mentioned in our earlier emails, we take full responsibility for the delay with your order — that was entirely on us, and we sincerely apologise again for the inconvenience it caused.

We take all feedback seriously and use it to improve. For transparency, we just wanted to clarify that a full refund, including express shipping, was offered and processed prior to your review being posted.

Thank you again for your feedback, and we appreciate you giving us a go.

Rated 5 out of 5 stars

Short & Sweet

Product arrived (quickly!) exactly as described. Quick follow-up on a concern I had regarding shipping. Great little company!

10 April 2025

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