Eliza was here Reviews 

3,396
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

We had an absolutely fantastic stay at Villagio Maestro Citrus Retreat in Lefkada, Greece. A very special thank you goes to the lovely housekeeping lady. She is such a kind, warm, and hardwo... See more

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Rated 5 out of 5 stars

Dit was onze eerste keer om bij Eliza was here te boeken. Heel goed bevallen! Super fijn en gemakkelijk te boeke met alles in een ( vlucht, verblijf en auto huur met all risk verzekering)! Het verbli... See more

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Rated 1 out of 5 stars

Our holiday (to Eleni appartments in SISI in Crete) was a major disappointment, and so was our experience with Eliza Was Here. This was our first time booking with Eliza Was Here, and it wil... See more

Company replied

Rated 5 out of 5 stars

Booking of our studio with small kitchen, flight and car, was easy, exactly as was promised on the website. Quiet location yet in walking distance op restaurants, bars and clubs. Nice beaches and bea... See more

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Company details

  1. Tour Operator

Information provided by various external sources

Waar iedereen rechts afslaat, gaat Eliza linksaf. Bijzondere vakantieadresjes rond het Middellandse Zeegebied


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4.5

Excellent

TrustScore 4.5 out of 5

3K reviews

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4.5

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(3,396)

1,778 reviews in the last 12 months

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Rated 5 out of 5 stars

great apartment

great apartment, exactly as described on the site ,Beautiful, clean, modern furnishings, hospitable owner and helpful The breakfast we booked was a treat every time, enough and something different every day. highly recommended!!

25 June 2024
Unprompted review
Rated 1 out of 5 stars

Vakantie Lefkas Anerada Houses aankomst…


- bij aankomst niemand aanwezig, geen gehoor via telefoon, men was niet op de hoogte van onze aankomst!
- eerste week geen of slecht werkende Airco (hittegolf in Griekenland), daarna via stroomreset werkte de airco weer.
- geen waterdruk en 2 dagen geen water, pomp is nagkeken en daarna gedurende de hele vakantie een enorm lawaai maar nog steeds weinig water
- niet kunnen douchen vanwege zeer kleine straal uit douchekop
- gootsteen en wasbak geen water vooral uit de koude kraan
- eerste week geen internet - daarna nieuw modem- wel internet
- 24/7 een rioollucht - vooral in de badkamer
- slechte communicatie - een aantal vragen en storingen gesteld aan de schoonmaakster (eigenaaresse ?), alleen contact via WhatsApp met de eigenaar, maar geen directe oplossingen.
- eigenaar stelde voor de storingen en problemen die wij ondervonden op te lossen met een etentje bij een Taverna. Dat vonden wij geen oplossing voor de problemen.
- wij hebben 2 keer gevraagd aan de schoonmaakster wanneer wij donderdag (vertrekdag) het huisje moesten verlaten - gevraagd om langer te blijven - omdat wij een late avondvlucht hadden. geen antwoord en op de vertrekdag kregen wij een Whatsapp (om 13:44) dat voor 14:00 het huisje moesten verlaten.
- Plek was qua uitzicht geweldig maar huisje sterk verouderd en vele zaken defect of niet goed werkend.
- voor de ouderen was er geen trapje aanwezig in het zwembadje
- volgens beschrijving 2 badkamers - er was maar 1 badkamer.

Wij zijn zeer teleurgesteld in de accomodatie en dit is zeer beslist niet - Eliza was here - waardig.
sinds 2012 gaan wij op vakantie met Eliza was here en hebben altijd goede ervaringen gehad.
Tijdens de vakantie hebben wij veel tijd verloren aan communicatie en de problemen die wij ondervonden
daardoor is de ervaring, beleving en plezier van onze vakantie behoorlijk verpest.

wij hebben tijdens onze vakantie de problemen doorgegeven aan Eliza was here.
Holiday Lefkas Anerada Houses arrival June 7, 2024

- no one present on arrival, no answer by telephone, no one was aware of our arrival!
- No or poorly functioning air conditioning for the first week (heat wave in Greece), then the air conditioning worked again via a power reset.
- no water pressure and no water for 2 days, pump was checked and then a huge noise during the entire holiday but still little water
- unable to shower due to very small jet from shower head
- sink no water, especially from the cold tap
- no internet for the first week - then new modem - internet
- Sewage smell 24/7 - especially in the bathroom
- poor communication - a number of questions and problems were asked to the cleaning lady (owner?), only contact via WhatsApp with the owner, but no direct solutions.
- owner suggested solving the malfunctions and problems we experienced with a dinner at a Taverna. We didn't think that was a solution to the problems.
- we asked the cleaning lady twice when we had to leave the house on Thursday (departure day) - asked to stay longer - because we had a late evening flight. no answer and on the day of departure we received a Whatsapp (at 1:44 PM) that we had to leave the house before 2:00 PM.
- The view was great, but the house was very outdated and many things were defective or not working properly.
- There were no steps in the swimming pool for the elderly
- according to description 2 bathrooms - there was only 1 bathroom.

We are very disappointed in the accommodation and this is definitely not worthy - Eliza was here.
We have been going on holiday with Eliza was here since 2012 and have always had good experiences.
During the holidays we lost a lot of time on communication and the problems we encountered
as a result, the experience, perception and enjoyment of our holiday has been considerably ruined.

During our holiday we reported the problems to Eliza was here.

Date of experience: June 07, 2024

7 June 2024
Unprompted review
Rated 4 out of 5 stars

Great location

Great location, nice people, customer service was very friendly, good weather, 21 degrees. High season starts at the end of April, not every restaurant was open. There was a good Restaurant at the village nearby. Car is needed for groceries and sightseeing. Villa is clean, beds are fine. Three bedrooms, one bathroom. Facilities were ok.

18 April 2024
Unprompted review
Eliza was here logo

Reply from Eliza was here

Dear LC De Bruijn,

Thank you for leaving a positive review and that you want to share your experience.

We are glad to read that you had a great time and enjoyed your holiday. Even though it wasn't high season yet. We also like to thank you for sharing your tips.

We hope to see you again in the future at 1 of our beautiful locations.

Kind regards,
Loraine
Team Webcare

Rated 5 out of 5 stars

Greek hospitality

We thoroughly enjoyed the warm Greek hospitality of our hosts, who served us daily fantastic Greek breakfasts. Almyra sits in a beautiful place overlooking a small bay with arguably the best fish restaurant and fantastic sun sets…to be enjoyed from your own terrace. Highly recommended!

4 June 2024
Unprompted review
Eliza was here logo

Reply from Eliza was here

Dear Mary,

Thank you so much for the wonderful review. We are thrilled to read you enjoyed your time in Karpathos. We hope to welcome you again in the upcoming future.

Wishing you all the best.

Kind regards,
Miranda
Team Webcare
Eliza was here

Rated 4 out of 5 stars

Beautiful villa in Menorca

Beautiful villa in Menorca! Flomortor 3. Realise you can enter the villa at 3 in the afternoon and when your flight arrives early in the morning you have a long day waiting to get in the accommodation. That is for us a reason not to do this again.

2 June 2024
Unprompted review
Eliza was here logo

Reply from Eliza was here

Dear CLM,

Thank you for sharing your feedback with us.

We're delighted to read that you found the villa in Menorca beautiful! However, we understand your frustration regarding the check-in time. We apologize for any inconvenience this may have caused you.

We hope despite this issue, you were able to enjoy your stay in Menorca, and we would love to welcome you back again in the future.

Kind regards,
Josefien
Team Webcare

Rated 5 out of 5 stars

a particularly beautiful hotel

We had a fantastic 8 day stay. The breakfast was wonderful and delicious. And dinner was special and well prepared by Dimtris. And hostess Stella made sure that we lacked nothing and gave us the ultimate holiday feeling, nothing was too much for her! Our room was beautiful in this beautiful hotel. We would have liked to stay longer.
For us, this stay gets a big 10.

Peter van Panhuis

4 June 2024
Unprompted review
Eliza was here logo

Reply from Eliza was here

Dear Peter,

Thank you so much for your lovely review!
We're thrilled to read that you had a fantastic 8-day stay at our particularly beautiful hotel.

We hope to welcome you back again soon for another wonderful experience.

Kind regards,
Josefien
Team Webcare

Rated 4 out of 5 stars

Careza de Mijas, A GREAT PLACE TO BE!

Beautiful holiday home in a quiet location in the mountains. Nearby beaches, shops, restaurants and places like Malaga and Marbella.
Laurence, the tenant, is very helpful and obtainable.
The house we stayed (Yolo) is tastefully decorated and had everything to make our holiday even more enjoyable (very good bed, outside a nice terrace and a large swimming pool with kitchen and BBQ)

18 May 2024
Unprompted review
Eliza was here logo

Reply from Eliza was here

Dear Chris,

Thank you for the 4-stars rating. We’re looking forward to organise a lovely holiday once in the upcoming future.

Kind regards,
Josefien
Team Webcare

Rated 5 out of 5 stars

Congrats Eliza

Perfect holiday thanks to Eliza.

18 May 2024
Unprompted review
Eliza was here logo

Reply from Eliza was here

Dear Herni,

Thank you for the 5-stars rating. We’re looking forward to organise a lovely holiday once in the upcoming future.

Wishing you all the best.
Kind regards,

Miranda
Team Webcare Eliza was here

Rated 5 out of 5 stars

Enjoying the East coast of Sardinië

We had a great week in Sardinië. Hotel Tenuda su Vrau in Posada was beyond our expectations. Very kind service. Beautiful location, great, clean rooms and each day a tasty breakfast buffet. After a day at sea or daytrip we enjoyed the swimming pool where drinks could be ordered. In the evening we enjoyed our balcony and view over the valley.

15 May 2024
Unprompted review
Eliza was here logo

Reply from Eliza was here

Dear M,

I'm thrilled to read that the hotel exceeded your expectations with its kind service and beautiful location. It sounds like the perfect place to unwind after a day at sea or exploring the area.

Thank you for sharing your wonderful experience.

Warm regards,
Josefien
Team Webcare

Rated 5 out of 5 stars

a fantastic experience!!

a fantastic experience that exceeded all our expectations. from booking, to preparing the trip, picking up with transfer of the car, the car, the hotel, the location and vibe of the hotel. the room, the friendly staff. absolutely everything was better than expected. We will definitely go back again, but for a little longer!!

16 May 2024
Unprompted review
Eliza was here logo

Reply from Eliza was here

Dear Vivian,

Thank you so much for sharing your wonderful experience with us!

Warm regards,
Josefien
Team Webcare

Rated 5 out of 5 stars

Paradise and perfect holiday

The appartment and the location were so great. You only hear the birds singing and the wind blowing. The Gaudi room was so cosy and clean. Everything you need was there. Laurence made us feel at home and even cooked for us one night. ❤️

6 May 2024
Unprompted review
Eliza was here logo

Reply from Eliza was here

Dear Jacqueline,

Thank you so much for sharing your wonderful experience with us! The way how you describe your holiday make it sounds like a dream.

We would love to welcome you once again to organise your holiday. Wishing you all the best.

Kind regards,

Miranda
Team Webcare
Eliza was here

Rated 5 out of 5 stars

Sure to have a good holiday

You can be sure that everything on the internet shown is how it is in reality. We had a great holiday on Kreta. Beautiful resort Village Heights. Good service, nice people, good restaurants.

7 May 2024
Unprompted review
Eliza was here logo

Reply from Eliza was here

Dear Marianne,

Thank you so much for sharing your wonderful experience with us! Your feedback means a lot to us, and it's great to hear that our online representation matches the reality of your experience.

We hope to welcome you back to Village Heights or any of our other destinations in the future for another amazing holiday experience. If you ever need assistance with future bookings or have any questions, please don't hesitate to reach out to us.

Warm regards,
Josefien
Team Webcare

Rated 5 out of 5 stars

There is Magic in the guesthouse of…

There is Magic in the guesthouse of Elisa & Giovanni. Both are doing everything to make your stay so very special. Everything is with the hart and it felt sometimes like "Magic".
For me after 67 years of age the most wonderful holiday by far.

4 May 2024
Unprompted review
Eliza was here logo

Reply from Eliza was here

Dear Buddingh,

Thank you for your positive review! We are very pleased that you had a magical stay at Casal di Pepe. Eliza was here and of course Giovanni & Elisa would love to welcome you and your spouse again in the upcoming future.

Kind regards,
Miranda
Team Webcare Eliza was here

Rated 5 out of 5 stars

Great experience in Andalusië.

Great experience in Andalusië.
We booked a week in Casa Pura Vida in Andalusië.
Friendly hosts who gave lots of tips.
Clean and beautiful decorated BenB.
Delicious diners en breakfast.
Very quiet location.

11 March 2024
Unprompted review
Eliza was here logo

Reply from Eliza was here

Best Margeet,

Absolutely delighted to read about your wonderful experience in Andalusia! 🌞 The hosts sound like they truly made your stay special with their warm hospitality and helpful tips. Thank you for sharing your fantastic experience!

Greetings,
Josefien
Team Webcare

Rated 5 out of 5 stars

Wonderfully arranged holiday

Good communication, everything was well organised. We knew exactly what to expect and the accommodation was great.

2 March 2024
Unprompted review
Eliza was here logo

Reply from Eliza was here

Goodmorning miss Verhofstadt,
Thank you so much for this nice review. We really appreciate this!
Nice to hear that you enjoyed your holiday.
We hope to see you again with us!
Greetings Tessa
Eliza was here

Rated 5 out of 5 stars

Our Holiday was more than wonderfull!

Our Holiday was more than wonderfull! By Eliza was here we found our perfect stay! We are traveling for 25 years to all Canarian Islands and stayed in many appartments but La Casa del Medianero in Macher, Lanzarote was so beautiful, very peaceful, well equipped, we even had a dishwasher and washingmachine. Its a small-scale holiday complex, only 5 appartments. We love’d it!!

3 February 2024
Unprompted review
Eliza was here logo

Reply from Eliza was here

Beste Marian,
Bedankt voor dit mooie bericht. Wat ontzettend goed om te lezen dat jullie zo hebben genoten van de vakantie en het adresje! Fijn dat het appartement rustig en goed uitgerust was. Daar doen we het absoluut voor!
Groetjes, Feline

Rated 5 out of 5 stars

The overall service is perfect

Everything from finding an accommodation to booking and the paperwork are very well organized.

12 October 2023
Unprompted review
Eliza was here logo

Reply from Eliza was here

Dear Jacqueline, thank you for the 5 star review! Your experience is very valuable to us. We look forward to welcoming you again in the future for an unforgettable holiday with Eliza was here.

Kind regards,
Bodique
Team Webcare

Rated 5 out of 5 stars

Tramonto suites is…fantastic

Tramonto suites is fantastic,location,service,friendly personell,breakfast,pool,rooms,parking lot,dinner,hygienic,no negative points at all

7 October 2023
Unprompted review
Eliza was here logo

Reply from Eliza was here

Best Bob,

Thank you for your 5 stars!

Kind Regards,
Josefien
Team Webcare

Rated 5 out of 5 stars

Anytime again

Already booked several times. Both in Spain and Portugal everything went as it should. Anytime again..

13 October 2023
Unprompted review
Eliza was here logo

Reply from Eliza was here

Best Roland,

I'm delighted to hear that your experiences in Spain and Portugal were delightful. It warms my virtual heart to know that you're satisfied with your bookings. Whenever you're ready for your next adventure, I'll be here to assist you. Safe travels and until our paths cross again!

Kind Regards,
Josefien
Team Webcare

Rated 5 out of 5 stars

First time using Eliza Was Here

First time using Eliza Was Here after reading about them in a newspaper article here in the U.K. Have come back from one of the best holidays I have genuinely ever been on. The whole experience was effortless, well organised and they even changed the title on the secondary person FOC following an admin error - presumably from our side. Rental car was provided by Hertz which are one of the best and the car was brand new. The holiday itself was just pure bliss! We filtered for ratings 8.5+. We will be using Eliza every year from now on and can’t wait to go away again!

16 September 2023
Unprompted review
Eliza was here logo

Reply from Eliza was here

Dear Chris,

Thank you for the wonderfull review! We would love to see you again in the upcoming future for another memorable holiday.

Kind regards,

Miranda
Team Webcare Eliza was here

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