As always such lovely products and such excellent quality . I got one for my daughter as we have just had an amazing time in South Africa going to Kruger Park and Chobe seeing all the wonderful anim... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
My order was fulfilled promptly and arrived safely. I'm absolutely thrilled with my purchase which was the cross body bag with the Bee on it in Charcoal Velvet and matching glasses pouch. I've ordered... See more
We wanted a 'special' present for a good friend's 'big' birthday - not champagne, jewellery, fancy chocolates or spa day vouchers ... we've done all that. When we saw the Elizabeth Scarlett range, we... See more
I have been buying Elizabeth Scarlett products since the pandemic. Brilliant service and beautifully made pouches etc. I now see these products in high end shops and am delighted they are doing so we... See more
Company details
Written by the company
Elizabeth Scarlett exists to celebrate wildlife and nature, while raising funds to help restore their abundance across the planet. Founded in 2015 by artist and wildlife-lover, Elizabeth Scarlett Petrides, discover accessories inspired by travel, connection and life’s celebrations. Guided by a love of art, embroidery and the beautiful earth we share, each piece features designs from Elizabeth’s original hand-painted watercolours, brought to life with beautiful embroidery. Designed to gift, keep and add a touch of luxury and wild magic to everyday life. With £750,000 raised so far (and counting), we have our sights set on raising £2 million by 2030 for wildlife conservation.
Contact info
AL9 6NE, Potters Bar, United Kingdom
- 01707 245849
- customerservices@elizabethscarlett.com
- elizabethscarlett.com
4.8
Excellent
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 94% of negative reviews
Typically replies within 1 week
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See how their reviews and ratings are sourced, scored, and moderated.
Wonderful to give someone a beautiful gift whilst donating to animal conservation at the same time!
After receiving a turtle wash bag as a gift I decided to purchase one for a friend. The bags are really beautiful and made from good quality fabrics. There are so many lovely designs it's so hard to choose. Nice to know that a percentage goes to conservation projects too.
It was easy to order online, quickly able to see what was in stock and I received very clear communications from order to delivery.
12 June 2026
Unprompted review
Reply from Elizabeth Scarlett
Hi Sheila,
Thank you so much for placing such a lovely order with us and for taking the time to share your kind words.
We're so pleased to hear that you loved the Turtle Conservation Wash Bag you received. We do hope that your friend loved their special gift just as much when they received it.
It's also wonderful to know that you found the ordering and delivery process so smooth and that our donations towards our charity partners resonates so much with you - we truly appreciate your support!
If there's anything we can help with in the future or if you need assistance placing a new order with us, please pop us an email at customerservices@elizabethscarlett.com and we'll always be very happy to help.
Best wishes, Team ES x
Starfish Summer Pouch
I bought the starfish pouch for one of my daughter's teacher. It's absolutely beautiful like all the other products I've ordered from Elizabeth Scarlett in the past. The embroidery is stunning and product quality excellent - you need to see and feel it, to believe it. To top it up, delivery is normally swift. Never disappointed x
17 June 2026
Unprompted review
Reply from Elizabeth Scarlett
Hi Burrun,
Thanks so much for placing such a lovely order with us and for taking the time to share your kind words.
We're so pleased to hear that you loved your recent purchase and that the design and quality of the Starfish Garden Pouch met your expectations. We do hope that your daughter's teacher loved her special gift just as much when she received it!
If there's anything we can help with in the future or if you need assistance placing a new order with us, please pop us an email at customerservices@elizabethscarlett.com and we'll always be very happy to help.
Best wishes, Team ES x
Beautiful quality large purse
Exactly as advertised - incredible quality large purse. Every detail is perfect, and it’s such a joy to bring out of my larger bag. I use it to hold all my cables, battery pack, pens and post its. Always makes me smile! Will buy more as gifts!
1 July 2026
Unprompted review
Reply from Elizabeth Scarlett
Hi Julie,
Thanks you so much for placing your lovely order with us and for taking the time to share your wonderful review.
We're so pleased to hear that you loved the pouch you received and we do hope it continues to bring you lots of joy for years to come. It's so wonderful to know that you hope you place more lovely orders with us in the future.
If there's anything we can help with in the future or if you need assistance placing a new order with us, please pop us an email at customerservices@elizabethscarlett.com and we'll always be very happy to help.
Best wishes, Team ES x
Stunning bag and cushions
Stunning bag and cushions . Such Beautiful colours . So good if looking for gift ideas
1 July 2026
Unprompted review
Reply from Elizabeth Scarlett
Hi Lisa,
Thank you so much for taking the time to share your lovely review with us!
We're so pleased to hear that you loved your recent purchases and that the designs of the products met your expectations.
If there's anything we can help with in the future or if you need assistance placing a new order with us, please pop us an email at customerservices@elizabethscarlett.com and we'll always be very happy to help.
Best wishes, Team ES x
Amazing customer service as always and…
Amazing customer service as always and absolutely stunning makeup bag and everyday pouch which I bought as a present for a friend - love all of your bags so much!
27 June 2026
Unprompted review
Reply from Elizabeth Scarlett
Hi there,
Thanks so much for taking the time to share your incredibly kind words with us.
We're so pleased to hear that our team were able to help you with your query and that you loved your purchase upon arrival - we do hope that your friend loves their special gift once they receive it!
If there's anything we can help with in the future or if you need assistance placing a new order with us, please don't hesitate to reach back out to us and we'll always be very happy to help.
Best wishes, Team ES x
Super company
Super company! When I made an enquiry it was answered very swiftly. Later I put an order in for a crossbody bag and was kept well informed about the progress of this.
It safely arrived exactly when they said it would and it’s absolutely gorgeous! Beautiful, well made and just the right size. I can highly recommend.
27 June 2026
Unprompted review
Reply from Elizabeth Scarlett
Hi Heather,
Thank you so much for taking the time to share your lovely review with us.
We're so pleased to hear that you loved your recent purchase and we're delighted that our team were able to help answer your query. It's wonderful to know that you found the ordering and delivery process so smooth and that the quality of the Crossbody Bag met your expectations!
If there's anything we can help with in the future or if you need assistance placing a new order with us, please don't hesitate to reach back out to us and we'll always be very happy to help.
Best wishes, Team ES x
Easy to order
Easy to order, good price, lots of choose, arrived in good time.
21 June 2026
Unprompted review
Reply from Elizabeth Scarlett
Hi Claire,
Thanks so much for taking the time to share your lovely review with us.
We're delighted to hear that you found the ordering process so smooth and that you were pleased with the variety of products we have available. It's wonderful to know that your order arrived with you in good time and that you loved your purchase!
If there's anything we can help with in the future or if you need assistance placing a new order with us, please pop us an email at customerservices@elizabethscarlett.com and we'll always be very happy to help.
Best wishes, Team ES x
Terrific quality
Easy to order. The extras such as the gift cards and boxes are of a very high quality. Perfect for a special gift.
30 June 2026
Unprompted review
Reply from Elizabeth Scarlett
Hi Caitlin,
Thank you very much for placing such a special order with us and for taking the time to share your lovely review.
We're so pleased to hear that you loved your recent purchase and that you felt our gift boxes and gift cards added that extra special touch. We do hope that the recipient loved their special gift once they received it!
If there's anything we can help with in the future or if you need assistance placing a new order with us, please pop us an email at customerservices@elizabethscarlett.com and we'll always be very happy to help.
Best wishes, Team ES x
Bought for my daughters 30th birthday
Bought for my daughters 30th birthday. She absolutely loves it, its so beautiful and beautifully made, I think I will be asking for one for my birthday!
16 June 2026
Unprompted review
Reply from Elizabeth Scarlett
Hi Tracey,
Thanks so much for placing such a lovely order with us and for taking the time to share your kind words.
We're so pleased to hear that you loved your recent purchase and that this was so well received by your daughter too!
If there's anything we can help with in the future or if you need assistance placing a new order with us, please pop us an email at customerservices@elizabethscarlett.com and we'll always be very happy to help.
Best wishes, Team ES x
The every day pouches I ordered are…
The every day pouches I ordered are beautiful. I ordered two, one for my granddaughter who is getting married in October and the other one for my daughter. However, one of the boxes is not closing and buckled at the corner. I think the box they were delivered in was a bit battered ☹️
29 June 2026
Unprompted review
Reply from Elizabeth Scarlett
Hi there,
Thank you for taking the time to leave us a review.
We truly appreciate you placing such a special order with us and we're delighted that you are so pleased with the Everyday Pouches have received.
However, we are very sorry to hear that one of the gift boxes you have received has arrived with a fault - please know this is not the standard we hold ourselves to and we truly apologise for the experience and disappointment caused.
We would love to take a closer look at this for you and get something sorted. Unfortunately, we are unable to see a direct email, so we have requested some more information.
We look forward to hearing from you soon.
Best wishes, Team ES x
Quality of product
Items arrived as ordered. Well presented and packaged.
Very satisfied with delivery and product.
25 June 2026
Unprompted review
Reply from Elizabeth Scarlett
Hi Michael,
Thank you so much for taking the time to share your lovely review.
We're so pleased to hear that you loved your recent purchase and that the quality and delivery of the products met your expectations.
If there's anything we can help with in the future or if you need assistance placing a new order with us, please pop us an email at customerservices@elizabethscarlett.com and we'll always be very happy to help.
Best wishes, Team ES x
Superb Gifts
All of the bags and pouches that we have bought have been superbly designed and also are of great quality. We also like the fact that 2% of the purchase price goes towards animal conservation projects.
21 June 2026
Unprompted review
Reply from Elizabeth Scarlett
Hi Carol,
Thank you so much for placing such a lovely order with us and for taking the time to share your kind words.
We're so pleased to hear that you loved your recent purchase and that the quality of the items you have received have all exceeded your expectations. We truly appreciate you placing your order with us and its wonderful to know how much our contributions towards wildlife conservation resonate with you.
If there's anything we can help with in the future or if you need assistance placing a new order with us, please pop us an email at customerservices@elizabethscarlett.com and we'll always be very happy to help.
Best wishes, Team ES x
Very fast service and kept me informed…
Very fast service and kept me informed regularly
27 June 2026
Unprompted review
Reply from Elizabeth Scarlett
Hi Frances,
Thanks so much for taking the time to share your lovely review with us.
We're so pleased to hear that you loved your recent purchase and that you found the ordering and delivery process so smooth and efficient.
If there's anything we can help with in the future or if you need assistance placing a new order with us, please pop us an email at customerservices@elizabethscarlett.com and we'll always be very happy to help.
Best wishes, Team ES x
The turtle bag ( a lovely gift from my…
The turtle bag ( a lovely gift from my husband) is even more beautiful in reality than in the photos, as well as being capacious & very comfortable to carry and hold. It is very well made; to have one’s initials embroidered on it, makes it even more special.
The website is well laid out & informative, ordering was easy, and delivery was very prompt. It will be very tempting to order something else from you!
With many thanks, Helen MacDonald
13 June 2026
Unprompted review
Reply from Elizabeth Scarlett
Hi Helen,
Thank you so much for sharing your wonderful review with us.
We're so pleased to hear how much you love the special gift you have received and that the quality and design of the turtle bag exceeded your expectations. It's also wonderful to know that you feel our monogramming service adds an extra special touch.
If there's anything we can help with in the future or if you need assistance placing a new order with us, please pop us an email at customerservices@elizabethscarlett.com and we'll always be very happy to help.
Best wishes, Team ES x
Absolutely love these products
Absolutely love these products, I have got a wash bag and makeup bag and they are brilliant quality. Love the idea that some of the money goes to charity. Would definitely recommend.
29 June 2026
Unprompted review
Reply from Elizabeth Scarlett
Hi Debbie,
Thank you so much for sharing your kind words with us.
We're so pleased to hear how much you love our products and that our contributions towards wildlife conservation resonate so much with you. We truly appreciate your support and incredibly kind recommendation!
If there's anything we can help with in the future or if you need assistance placing a new order with us, please pop us an email at customerservices@elizabethscarlett.com and we'll always be very happy to help.
Best wishes, Team ES x
Excellent products
Excellent products - I especially love the zippers which are strong, tactile, beautiful, and comfortable to use, which make the bags etc. feel of the highest quality! I love the honey bee design and have bought almost the whole line of matching items. Quick delivery, well packaged and each item is in its own Elizabeth Scarlett dust bag which was great for protection and lovely if the purchase was for a gift. I had to contact them to find something out and they were very helpful. And they donate to the wildlife in their designs. Recommend this company for all these reasons.
29 June 2026
Unprompted review
Reply from Elizabeth Scarlett
Hi there,
Thank you so much for taking the time to share such a wonderful review with us.
We're so pleased to hear that you loved your recent purchase and that the quality and design on the products all met your expectations - it sounds like you are building a beautiful Honey Bee collection! It's also wonderful to know how much our contributions towards wildlife conservation resonate with you and we truly appreciate all your support and kind recommendation.
If there's anything we can help with in the future or if you need assistance placing a new order with us, please pop us an email at customerservices@elizabethscarlett.com and we'll always be very happy to help.
Best wishes, Team ES x
Absolutely beautiful bag
Absolutely beautiful bag, so soft and spacious. Very well made. Absolutely love it.
26 June 2026
Unprompted review
Reply from Elizabeth Scarlett
Hi Trudy,
Thank you so for sharing your wonderful review with us and for placing such a lovely order.
We're delighted to hear that you loved your recent purchase and that the quality and design of the bag met your expectations. We do hope you enjoy using it for years to come!
If there's anything we can help with in the future or if you need assistance placing a new order with us, please pop us an email at customerservices@elizabethscarlett.com and we'll always be very happy to help.
Best wishes, Team ES x
I haven't received my order yet
I haven't received my order yet!
But disappointed
28 June 2026
Unprompted review
Reply from Elizabeth Scarlett
Hi Sandra,
Thank you for taking the time out to leave us a review.
We're very sorry to hear that you've not yet received your order and for the disappointment this has caused.
We are unable to see communication has been made with our Customer Services team - We'd love to take a further look into this and get this sorted for you.
As we are unable to locate an email or an order number, we've requested this information and once received, we'll be sure to get in touch and get this looked into for you.
We look forward to hearing from you soon.
Best wishes,
Team ES x
Reply from Elizabeth Scarlett
Hi Julie,
Thank you so much for taking the time to share your lovely review with us.
We're so pleased to hear that your order arrived with you quickly and so well packaged. We're delighted that you love the quality and design of the bag you received and we truly appreciate your placing your beautiful order with us!
If there's anything we can help with in the future or if you need assistance placing a new order with us, please pop us an email at customerservices@elizabethscarlett.com and we'll always be very happy to help.
Best wishes, Team ES x
Perfect Design
I have a few Elizabeth Scarlett beautiful pouches,but this one stands out the most, with its stunning design of whales and intricate gold stars and moon running through, all sewn on ice blue velvet front and back I just love it,a real luxury. The perfect gift.I will be buying more.❤
25 June 2026
Unprompted review
Reply from Elizabeth Scarlett
Hi Yvonne,
Thank you so much for taking the time to share your wonderful review with us.
It sounds like you have a beautiful collection of our Pouches and we're so pleased to hear that you love your most recent purchase. It's wonderful to know that you appreciate both the design and the quality of our products.
If there's anything we can help with in the future or if you need assistance placing a new order with us, please pop us an email at customerservices@elizabethscarlett.com and we'll always be very happy to help.
Best wishes, Team ES x
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