After they have your money...you are nobody.
....Still burning a year later. I will always take time to warn people and they may then make their own decision. I bought a holiday from Elixir holidays in London. We booked a 2-centre/hotel holiday to Kalkan and Kas in Turkey, July 2012.
In the main we had an ok time - BUT - while in Kalkan we - and two other couples - were robbed by a member of staff in the hotel. I have email confirmation from Elixir management accepting liability.
Although we got the money back - it was taken from our room safe and the thief used a master key to gain entry - it ruined the first part of our trip and really soured the second part. Their representative threatened us on the night that if we went to the police we would be treated badly and locked up all night. Their driver - who took us to the 2nd hotel down the coast drove like a maniac because she darn well knew who we were. They treated us like the dirt on their shoes.
My review on Trip Advisor was fair and their response was completley libellous. TA have removed it more than once.
Beware of Elixir holidays.