Elixir Garden Supplies Reviews 

18,353
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and wide selection of products, finding them reliable, effective, and competitively priced with excellent value. The service is frequently described as first-class, with people appreciating the swift, professional, and helpful responses, alongside consistently top-notch delivery that is quick and often free. However, some customers also noted delivery issues, including items arriving slowly, failing to be delivered, or being damaged due to inadequate packaging.

What people talk about most

Product

Customers had positive experiences with product, consistently praising the good quality, excellent value, and... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising the quick and prompt... See more

Price

People report positive experiences with price, consistently finding products to be reasonably priced,... See more

Service

Reviewers mention positive feedback about service, consistently praising its promptness, efficiency, and... See more

Quality

Reviewers highlight positive aspects of quality, consistently praising the products as first-rate, very good,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Every delivery has been perfect. I prefer to shop with Elixir because the products are reliable and delivered on time. The prices are highly competitive and if I've ever needed to ask about an item,... See more

Company replied

Rated 5 out of 5 stars

Easy to order and delivered within time frame. Followed instructions for use of Glyphosate but takes longer than 7 days to kill off weeds, in fact 2nd application was needed. I am going to try halvi... See more

Company replied

Rated 5 out of 5 stars

Elixir are spot on, I have purchased from them several times and the service is first class. I would especially recommend the spring and summer lawn fertiliser. Scarify in spring wait until a couple o... See more

Rated 5 out of 5 stars

I've Been using this supplier for many years, purchasing garden chemicals, fertilisers, propagation supplies and general gardening requirements.Their delivery service is top notch and combined with l... See more

Company replied



Company details

  1. Gardener
  2. Garden
  3. Garden Building Supplier
  4. Garden Center
  5. Land Allotment
  6. Landscaper

Written by the company

With over 35 years’ experience in Gardening and Horticulture, we pride ourselves on offering quality gardening essentials with the knowledge of how to use them and sold at the best possible prices. Whether you're an experienced gardener who buys garden accessories regularly, or you're a first timer, by browsing through our catalogue you will find everything you need for your garden at Elixir Garden Supplies.

Elixir Garden Supplies

Written by the company

Free Delivery to Mainland UK!

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

18K reviews

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4.7

All reviews

(18,353)

2,588 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Always excellent products delivered…

Always excellent products delivered promptly.

12 June 2026
Elixir Garden Supplies logo

Reply from Elixir Garden Supplies

Good morning David,

We're delighted to hear that you consistently receive excellent products and prompt delivery. We truly appreciate your positive feedback and continued support.

Kind Regards,

Sue

Elixir Garden Supplies
elixirgardensupplies.co.uk

Rated 4 out of 5 stars

Much Appreciated

Would have given 5 stars but part of the order was missing when delivered. This was rectified very quickly and without question. Very few retailers now sell glyphosphate. Elixir are a very valuable supplier for all my gardening needs at reasonable prices.

30 May 2026
Elixir Garden Supplies logo

Reply from Elixir Garden Supplies

Good afternoon David ,

We appreciate your feedback and are glad to hear we could quickly resolve the missing item. We're happy to be a valuable supplier for your gardening needs at reasonable prices. Thank you for your continued support!

Kind Regards,

Sue

Elixir Garden Supplies
elixirgardensupplies.co.uk

Rated 5 out of 5 stars

Great prices and products with a fast…

Great prices and products with a fast delivery, perfect

12 June 2026
Elixir Garden Supplies logo

Reply from Elixir Garden Supplies

Good morning Michael,

We're delighted you found our prices and products great, and appreciated the fast delivery. Thank you for your positive feedback!

Kind Regards,

Sue

Elixir Garden Supplies
elixirgardensupplies.co.uk

Rated 5 out of 5 stars

Good quality canes as usual

Good quality canes as usual. Will definitely buy again.
Courier took longer to deliver this time, but order to dispatch time was as quick as usual.

7 June 2026
Elixir Garden Supplies logo

Reply from Elixir Garden Supplies

Good morning Michael,

We're so happy to hear you're pleased with the quality of our canes and plan to purchase from us again! We appreciate your feedback regarding the courier's delivery time and will certainly look into this.

Kind Regards,

Sue

Elixir Garden Supplies
elixirgardensupplies.co.uk

Rated 5 out of 5 stars

Good price. Good delivery service.

Good price.

Information about delivery time.

29 May 2026
Elixir Garden Supplies logo

Reply from Elixir Garden Supplies

Good morning Marie,

We're happy to hear you found our pricing good. We appreciate your feedback regarding delivery time information.

Kind Regards,

Sue

Elixir Garden Supplies
elixirgardensupplies.co.uk

Rated 5 out of 5 stars
Elixir Garden Supplies logo

Reply from Elixir Garden Supplies

Good morning David,

We're delighted to hear that you consistently receive excellent products and prompt delivery. We truly appreciate your positive feedback and continued support.

Kind Regards,

Sue

Elixir Garden Supplies
elixirgardensupplies.co.uk

Rated 5 out of 5 stars

1000g polythene

Bought the 1000g polythene, great price ,free delivery cant complain ,this is the second time ive bought from this company

29 May 2026
Elixir Garden Supplies logo

Reply from Elixir Garden Supplies

Good morning Stephen,

We are so pleased to hear you're happy with your polythene and the free delivery! We truly appreciate your continued support and positive feedback.

Kind Regards,

Sue

Elixir Garden Supplies
elixirgardensupplies.co.uk

Rated 5 out of 5 stars

Good price with no postal charge

Good price with no postal charge

10 June 2026
Elixir Garden Supplies logo

Reply from Elixir Garden Supplies

Good morning Catherine,

We are so glad to hear that you found our pricing to be good and appreciated the lack of a postal charge. Thank you for your positive feedback!

Kind Regards,

Sue

Elixir Garden Supplies
elixirgardensupplies.co.uk

Rated 5 out of 5 stars
Elixir Garden Supplies logo

Reply from Elixir Garden Supplies

Good morning Brian,

We're happy to hear that you had an excellent experience with our service and product! Thank you for your positive feedback, it means a lot to us.

Kind Regards,

Sue

Elixir Garden Supplies
elixirgardensupplies.co.uk

Rated 5 out of 5 stars

First class processing & no postage

I've recently started to use Elixir Garden supplies. I came across them on the Web. And I have to say I am quite taken aback by the quality of their products, the speed they process orders & efficiency of their staff.
Furthermore it is a very big deal indeed that this company does not appear to charge postage. In fact this was a major factor in drawing me to place my orders.

Sometimes with other companies I've wanted to buy something & then found the cost of the postage prohibitive in buying the product. From what I have experienced so far with Elixir, they very much have the customer at the centre of ther operations.

For example, re my latest order I was unsure of the size of a matching product, so I phoned the company. The lady I spoke to couldn't give me an immediate answer but promised to phone back.

Sure enough a few minutes later I received a voice mail from her giving the details.

It's only my third order but I already felt I was a valued customer.

Finally, I should add that whilst I am still awaiting the physical order, the company has fully processed their part of my order, and is simply awaiting dispatch.

Excellent all round.

9 July 2026
Unprompted review
Elixir Garden Supplies logo

Reply from Elixir Garden Supplies

Good morning John,

We are so pleased to read your wonderful feedback! It truly makes our day to know that our product quality, order processing speed, and staff efficiency have made such a positive impression. We are especially happy that our approach to postage has been a significant benefit for you. We always aim to put our customers at the heart of what we do, and your experience with our team member regarding your recent order perfectly illustrates our commitment to providing excellent service. We appreciate you recognizing our efforts to make you feel like a valued customer. Thank you for choosing us!

Kind Regards,

Sue

Elixir Garden Supplies
elixirgardensupplies.co.uk

Rated 5 out of 5 stars

I have used this company a few times…

I have used this company a few times now. Very well stocked with great products delivered promptly. 5 stars!

27 May 2026
Elixir Garden Supplies logo

Reply from Elixir Garden Supplies

Good morning Jim,

We're so happy to hear you've had such positive experiences with us and appreciate your kind words about our products and prompt delivery! Thank you for your continued support.

Kind Regards,

Sue

Elixir Garden Supplies
elixirgardensupplies.co.uk

Rated 5 out of 5 stars

Exactly what it says…

Exactly what it says…. Helped me out with over grown weeds… took awhile to see product work but states this on the instructions. Would purchase again

27 May 2026
Elixir Garden Supplies logo

Reply from Elixir Garden Supplies

Good morning Kimberley,

We're so happy to hear our product effectively helped with your overgrown weeds! We appreciate you noting the time it took to see results, as we always aim for clear instructions. Thank you for your positive feedback; we truly value it.

Kind Regards,

Sue

Elixir Garden Supplies
elixirgardensupplies.co.uk

Rated 5 out of 5 stars

Ordered from Elixir Garden Supplies…

Ordered from Elixir Garden Supplies quite a few times, never had any problems, what I've ordered has come well packaged and not damaged.

27 May 2026
Elixir Garden Supplies logo

Reply from Elixir Garden Supplies

Good morning Bob,

We're so pleased to hear that your orders have consistently arrived well-packaged and undamaged. Thank you for your continued trust in us!

Kind Regards,

Sue

Elixir Garden Supplies
elixirgardensupplies.co.uk

Rated 5 out of 5 stars
Elixir Garden Supplies logo

Reply from Elixir Garden Supplies

Good morning John,

We're delighted to hear that you found our prices and delivery to be excellent. Thank you for taking the time to leave us such positive feedback!

Kind Regards,

Sue

Elixir Garden Supplies
elixirgardensupplies.co.uk

Rated 5 out of 5 stars

I ordered some citrus feed

I ordered some citrus feed, it arrived quickly and well packed. The price was competitive and the tracking was accurate. As always an easy pleasant experience.

26 May 2026
Elixir Garden Supplies logo

Reply from Elixir Garden Supplies

Good morning David,

We're delighted to hear that your citrus feed arrived quickly and was well-packed. We appreciate your positive feedback on our competitive pricing and accurate tracking, making your experience pleasant.

Kind Regards,

Sue

Elixir Garden Supplies
elixirgardensupplies.co.uk

Rated 5 out of 5 stars

Excellent product and excellent…

Excellent product and excellent delivery service. Thank you

9 June 2026
Elixir Garden Supplies logo

Reply from Elixir Garden Supplies

Good afternoon Paul,

We're delighted to hear that you're pleased with both our product and our delivery service. Thank you for your positive feedback!

Kind Regards,

Sue

Elixir Garden Supplies
elixirgardensupplies.co.uk

Rated 5 out of 5 stars

Always Great service and quick delivery…

Always Great service and quick delivery and product unbeatable

7 June 2026
Elixir Garden Supplies logo

Reply from Elixir Garden Supplies

Good afternoon Marilyn,

We're delighted to hear you consistently receive great service, quick delivery, and an unbeatable product. We appreciate your continued positive feedback!

Kind Regards,

Sue

Elixir Garden Supplies
elixirgardensupplies.co.uk

Rated 5 out of 5 stars

Good service

Easy to order and delivered within time frame.
Followed instructions for use of Glyphosate but takes longer than 7 days to kill off weeds, in fact 2nd application was needed.
I am going to try halving dilution next time.

26 May 2026
Elixir Garden Supplies logo

Reply from Elixir Garden Supplies

Good afternoon John,

We're glad to hear that ordering was easy and delivery was prompt. We appreciate your feedback regarding the glyphosate's effectiveness and the need for a second application. We understand your approach to adjust the dilution for future use.

Kind Regards,

Sue

Elixir Garden Supplies
elixirgardensupplies.co.uk

Rated 1 out of 5 stars

21 days to finally get the products I…

21 days to finally get the products I ordered. First delivery got damaged in transit. Which I had to chase up to find this out. Re sent delivery arrives with no packaging other than a box around the bottles. Could of easily been damaged again.
Poor management

9 June 2026
Elixir Garden Supplies logo

Reply from Elixir Garden Supplies

Good afternoon Paul,

We are truly sorry to hear about the significant delays and the issues with the packaging of your recent order. We understand your frustration with the damaged first delivery and the subsequent concerns about the second shipment's inadequate protection. We are actively reviewing our transit and packaging procedures to prevent such occurrences in the future.

Kind Regards,

Sue

Elixir Garden Supplies
elixirgardensupplies.co.uk

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