purchased a pretty rare whiskey as a gift, super smoooooth transaction, within 24 hours 2 tracking # were provided (I reside in Miami) and it took around 3 weeks but they advised up front. extremely h... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The Best! Exceptional customer service! I keep coming back as a repeat customer. I highly recommend Elitewhisky.com if you are searching for interesting and hard to find whiskies. If you have any qu... See more
I was a little apprehensive about ordering such an expensive whiskey online. Elite Whiskey is AWESOME! Maarten was so very helpful and replied to my questions immediately. This company is very safe to... See more
You guys obviously know what you’re doing. Old dusties at a fair price. Very happy with my purchases. One sidenote, maybe indicate which direction is up on the box just in case.
Company details
Written by the company
Elitewhisky.com has been founded in 2019 as a family run business. We have however been active for almost a decade as private collectors, investors, and lovers of whisky and bourbon. Fueled by our own private collection as well as a strong network of third party collectors, investors and institutions, our main goal is to provide quality whisky to the public.
Contact info
Graaf Lodewijkstraat 103, 6821EC, Arnhem, Netherlands
- info@elitewhisky.com
- elitewhisky.com
4.7
Excellent
71 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great customer service
Great customer service, fast delivery, well packaged and item as described.
27 May 2025
Will buy again!
All bottles were packed with extra care. Paraflim around the bottle cork area.
24 March 2025
Very good offer of exclusive and rare…
Very good offer of exclusive and rare products
27 February 2025
Super service and very nice contact
Super service and very nice contact. Very recommended.
7 January 2025
Very easy to order online and delivery…
Very easy to order online and delivery was fast.
23 November 2024
Great customer service
Great customer service, lots of inventory, right on time for delivery
30 September 2024
NOT a good experience.
I have asked for my details to be removed from this companies database and systems three times. This has not been complied with.
A letter to the IOC is now on its way as this is a flagrant breach of GPDR.
Update ref the response below.
I have not ordered from.them, I only requested information and then received a slew of calls and each time asked them to remove me. This was not done previously and hope that this has been complied with now.
Further, if they have no record of me on their system, how were they able to call me yesterday as we are not in the UK, allowed to cold call any longer. This shows a further disregard for the regulations under GPDR.
21 August 2024
Unprompted review
Reply from Elitewhisky
We think you have the wrong company, we have never received any emails from you with this request and we do not have you as a user registered anywhere as you have never ordered with us.
You have never contacted us in any way by phone or email, and we do not ever engage in any outbound calling. There are other companies with similar names as ours, please check thoroughly before writing reviews like this.
smooth transaction USA buyer
purchased a pretty rare whiskey as a gift, super smoooooth transaction, within 24 hours 2 tracking # were provided (I reside in Miami) and it took around 3 weeks but they advised up front. extremely happy will be back
6 June 2024
Fast track order processing!
The team provided timely email updates on the order and delivered the whisky efficiently and safely. Thank you!
11 April 2024
Great at problem solving
Great at problem solving. There was a delevery issue and they where great at support to help and solve it (and the whisky is also always top and in top condition)
30 March 2024
Perfect thank you
10 February 2024
Customer service was very good
Customer service was very good. The product came as promised and in a timely manner
29 January 2024
Delivery
Hello
Could have been a good idea to plan a fast delivery considering the bottle volue
Thanks a lot
17 November 2023
Reply from Elitewhisky
Hi there, 6 days from the Netherlands to Italy is not too bad I would say. But if faster/overnight shipping is required this can always be arranged on request. We hope you understand that a 25,- base shipping rate does not cover these costs however. Next time feel free to reach out before placing the order and we can find a suitable shipping method for you. Thanks!
Incredible customer service and amazing…
Incredible customer service and amazing prices!
25 September 2023
Very pleased
You guys obviously know what you’re doing. Old dusties at a fair price. Very happy with my purchases. One sidenote, maybe indicate which direction is up on the box just in case.
8 September 2023
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.