Elite Heat Ltd Reviews 341

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 80 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and friendly demeanor, making interactions pleasant and productive. The service provided is frequently highlighted as excellent, with many people appreciating the efficiency, promptness, and high standard of work. Reviewers are particularly impressed with the quick response times, the thoroughness of the work, and the clean and tidy way areas are left after service. Many people also noted the company's reliability and their willingness to go the extra mile, even in urgent situations, ensuring problems are resolved effectively.

What people talk about most

Service

People report positive experiences with service, consistently praising its efficiency, promptness, and high... See more

Staff

Customers consistently report positive experiences with staff, highlighting their professionalism,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Booked in for boiler service in advance as Frankie Barea is a busy chap - cos his work is sought after! Very reliable and solution focused! My 82 yr old Mum would adopt him ! Has a lovely way wi... See more

Company replied

Rated 5 out of 5 stars

Overflow in cistern ended up inside house due to perished outflow pipe. Ciaran visited promptly to assess and the following day a plumber put in a new gubbins in the cistern. Work was done efficiently... See more

Rated 5 out of 5 stars

Found the problem and explained fully the reason for the leak from the soil pipe. Took photos and videos to back up our claim against the incorrectly installed condensate pipe,(put in when a national... See more

Company replied

Rated 5 out of 5 stars

Georgia has the company’s diary down to a fine art and runs a tight ship. As a result Frankie always arrives at the allotted time. The team are friendly and know their stuff. We have been using Elite... See more

Company replied


Company details

  1. Heating Contractor

Written by the company

At Elite Heat, we aim to offer an affordable professional service. We undertake all aspects of plumbing, gas and heating services, from a leaking tap to a full central heating system install. Our competitive prices and extremely high standard make us a popular choice across the North East.


Contact info

4.9

Excellent

TrustScore 5 out of 5

341 reviews

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Rated 5 out of 5 stars

Cistern overflows no longer!

Overflow in cistern ended up inside house due to perished outflow pipe. Ciaran visited promptly to assess and the following day a plumber put in a new gubbins in the cistern. Work was done efficiently, area was left clean, and everyone was friendly. Highly recommended.

9 April 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Highly recommended. Fixed my shower no problem. First class

1 April 2026
Elite Heat Ltd logo

Reply from Elite Heat Ltd

Thank you for the positive feedback.

Kind Regards
Elite Heat

Rated 5 out of 5 stars

frankie

always a first class service

1 April 2026
Elite Heat Ltd logo

Reply from Elite Heat Ltd

Many thanks for the review.

Kind Regards
Elite Heat

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