Elite Garages Reviews 

952
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 644 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the welcoming staff for their friendly attitude, ensuring that every visit is smooth and supportive. Consumers really appreciate the convenient online booking system, allowing them to easily schedule appointments and secure great value prices. Many people highlight the fast turnaround times for routine maintenance and tyre replacements. Some people were dissatisfied with certain vehicle repairs and air conditioning services, noting that problems persisted shortly after completion. Reviewers also mentioned frustrating experiences where mechanical issues remained unresolved despite paying substantial amounts for the required work. A few customers experienced delays due to incorrect parts being ordered or scheduling mix-ups.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising the efficient, fast, and professional... See more

Staff

Customers consistently note positive experiences with staff, describing them as helpful, friendly, and highly... See more

Price

Clients share positive opinions on price, frequently highlighting competitive and reasonable rates for tyres... See more

Booking process

Consumers express satisfaction and appreciation for the booking process, highlighting it as quick and easy.... See more

Product

Users describe ambiguous interactions with product, reflecting a wide range of differing experiences. Some... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ashford, Kent. I was able to check tyre price and availability online. I was given a next-day appointment for fitting 2 new all-weather tyres to front wheels of a Vauxhall electric saloon. I asked for... See more

Rated 5 out of 5 stars

Telephoned the KINGSBRIDGE site and was quickly booked in for a wheel alignment check (and adjustment where necessary) three days later. Greeted on arrival by the Manager and the car was quickly o... See more

Company replied

Rated 5 out of 5 stars

The staff were friendly and very helpful, gave me a free tyre check on all my tyres before changing 1 tyre that required changing, i shopped around for prices and these guys where the cheapest in Wes... See more

Company replied

Rated 5 out of 5 stars

I got a puncture while on holiday house hunting. All the staff at Elite garages in Bridport were super helpful. Ensured I got where I needed to be with some excellent advice and next day fixed my tyre... See more


Company details

  1. Car Service
  2. Car Inspection Station
  3. Car Repair and Maintenance
  4. Mechanic
  5. Tire Shop
  6. Wheel Alignment Service

Written by the company

Elite Garages has been a family-run business for over 60 years! We have 19 branches across the south, offering MOTs, tyres, servicing and vehicle repairs!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

952 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 70% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.7

All reviews

(952)

638 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Best garage in Hounslow

Best garage in Hounslow! The staff are highly professional, and a special thanks to Qamar, who always takes excellent care of my car. I highly recommend this garage for their outstanding service and expertise.

28 July 2026
Unprompted review
Elite Garages logo

Reply from Elite Garages

Thank you!

Rated 5 out of 5 stars

Highly recommend Elite Garages in Eastbourne…

I attended Elite Garages in Eastbourne for MOT last week and was very impressed with the quality of service from arranging booking to completing the MOT. The staff are superb, very friendly and professional…Thanks….will be back !

28 July 2026
Unprompted review
Elite Garages logo

Reply from Elite Garages

Thank you!

Rated 5 out of 5 stars

Had tracking(Front Wheels) done an…

Had tracking(Front Wheels) done an asked if they could set all four tires at full load setting on my Astra estate.
The tasks where done in a good time frame and the cost was as advised on booking.
Excellent service and really nice people to deal with .
I will definitely use again well done.

28 July 2026
Unprompted review
Elite Garages logo

Reply from Elite Garages

Thank you!

Rated 5 out of 5 stars

EXCELLENT customer service from the…

EXCELLENT customer service from the first call, to attending the garage,
Had a MOT, it failed on a couple of things ,but they booked in with in two days to carry out the work and to re-test . 0assed . They were quicker than the arranged time to repair which was brilliant.
Very friendly staff and explained everything! The cost of the MOT and repairs were very reasonable!! The garage was also very clean and tidy. I will definitely be using this garage from now on! Thank you!!!
Would highly recommend elite garages!!

30 July 2026
Unprompted review
Elite Garages logo

Reply from Elite Garages

Thank you!

Rated 5 out of 5 stars

Mot conducted quickly and on time

Mot was carried out on time, quickly and without fuss. I returned after an hour and the car had passed and bill was ready. Reasonable price too. I will use Elite again.

27 July 2026
Unprompted review
Elite Garages logo

Reply from Elite Garages

Thank you!

Rated 5 out of 5 stars

Great service from a very busy garage

Great service from a very busy garage, so much so they had to turn people away. I needed a puncture repair and had to wait but it was worth it. There’s an excellent cafe round the corner and by the time I’d had breakfast and came back my car was being taking in. The tyre engineer took care of my care and covered the seat. Also reset the monitor so no more warning lights, plus a check of all tyre pressures. A definite recommend from me.

25 July 2026
Unprompted review
Elite Garages logo

Reply from Elite Garages

Thank you!

Rated 5 out of 5 stars

Routine MOT

MOT completed efficiently - smooth process, saw familiar ATS faces which was reassuring. Will continue to use.

17 July 2026
Unprompted review
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Reply from Elite Garages

Thank you!

Rated 5 out of 5 stars

Third time I have been to this garage

Third time I have been to this garage. Very pleasant staff. But most important thing for me they on all three times managed to fix my tyre straight away. Admittedly didn't take long but this is what I really appreciate. Not having to book in for a quick job and not a long wait if any.

20 July 2026
Unprompted review
Elite Garages logo

Reply from Elite Garages

Thank you!

Rated 5 out of 5 stars

I missed my MOT date!!

A new to me car with ooops no MOT reminder, so I overran and got late. Wes at Elite Kingsbridge calm as cucumber did his best to squeeze me in for my MOT just a few days later.

24 July 2026
Unprompted review
Elite Garages logo

Reply from Elite Garages

Thank you!

Rated 5 out of 5 stars

Now the only garage I will ever use

Excellent, honest, transparent, and efficient. They make me feel comfortable going into a garage as I know I can trust them with their diagnostics.

23 July 2026
Unprompted review
Elite Garages logo

Reply from Elite Garages

Thank you!

Rated 5 out of 5 stars

As advertised, great service.

From the initial online booking to the tyres being being fitted, it all went exactly to plan and great value too. The staff were really friendly and helpful. The wheels now look great with new tyres and balanced.
Thank you

23 July 2026
Unprompted review
Elite Garages logo

Reply from Elite Garages

Thank you!

Rated 4 out of 5 stars

Great staff

Really comunative about what was going on with the car and very friendly

26 June 2026
Unprompted review
Elite Garages logo

Reply from Elite Garages

Thank you for your positive review. If you have any feedback on what would have made this a 5-star review, please let us know. Thank you!

Rated 5 out of 5 stars

Wheel alignment

Telephoned the KINGSBRIDGE site and was quickly booked in for a wheel alignment check (and adjustment where necessary) three days later.
Greeted on arrival by the Manager and the car was quickly on the ramps!
Took the opportunity to have a peek under the car - and look for anything obviously wrong!
Technician carried out the [laser guided & computer assisted] alignment & adjustments & completed a quick vehicle health survey.
A painless process as the prices are reasonable - I'll definitely be taking the car back for another check in the future!

20 July 2026
Unprompted review
Elite Garages logo

Reply from Elite Garages

Thank you!

Rated 5 out of 5 stars

Aircon gas …

Air con needed regasing done straight away very good service thanks

23 July 2026
Unprompted review
Elite Garages logo

Reply from Elite Garages

Thank you!

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