Booked a car at short notice to pick my 80 yr old mum up from airport as her flight had been cancelled so i couldn't pick her up. The attention to detail in checking the replacement flight details, a... See more
Company replied
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Review summary
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Booked very last minute (while travelling to airport for last minute flight back to UK) due to an emergency return to UK and needed to transfer between Luton and Stansted late at night. Our flight man... See more
Company replied
Absolutely excellent service from start to finish. Great communication with Mark considering we booked 18 months in advance. Both pick ups on time in very clean comfortable vehicles. Our driver Paul w... See more
Company replied
We had an extremely positive experience with Elite Airport Transfer UK on both the journey to and from the airport. We were contacted on the day before each journey to verify the details, which we f... See more
Company replied
Company details
Written by the company
Upgrade your travels with EAT | Elite Airport Transfer. We bring peace of mind to the most stressful part of travel from all major Airports and Sea Ports across UK. Chauffeurs and airport concierges ensure guest safety, efficiency, and comfort across more than 7 airports, 30 cities in London. Book your EAT | Elite Airport Transfer service at all-inclusive rates on our website.
Contact info
Suite 107, Crystal House, LU1 1HS, Luton-Bedfordshire, United Kingdom
- 01582323434
- bookings@eliteairporttransfer.co.uk
- eliteairporttransfer.co.uk
4.9
Excellent
197 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
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041 Maz was a good driver and the…
041 Maz was a good driver and the service was very good.
Thanks
5 October 2025
Unprompted review
Reply from Elite Airport Transfer UK
Hello Cornilius,
Thank you for your feedback. Your feedback is much appreciated. We are happy to assist you again. Many thanks from EAT Elite Airport Transfer!
Chris
Excellent Experience
Excellent experience ! Our first time having a private transfer from the airport and would highly recommend ! Mekal was excellent ! Picked us up promptly as soon as we landed and had us at our destination in excellent time ! Would highly recommend and will certainly be using this service again in the future :)
28 September 2025
Unprompted review
Reply from Elite Airport Transfer UK
Hello Jordain,
Thank you so much for your kind words! We’re delighted to hear that your first private transfer experience with Elite Airport Transfer was excellent. Mekal will be so pleased to know he made your journey smooth, prompt, and comfortable. We truly appreciate your recommendation and look forward to welcoming you again in the future!
Nahim provided excellent service
Nahim provided excellent service. He picked us up from Luton Airport early after we arrived earlier than we expected. He was friendly and happy even at 2am. Great service.
27 September 2025
Unprompted review
Reply from Elite Airport Transfer UK
Hello Emma,
Thank you for sharing your experience! We’re so pleased to hear that Nahim provided excellent service and made your late-night journey from Luton Airport smooth and comfortable. At Elite Airport Transfer, we take pride in being reliable and welcoming no matter the time of day. We truly appreciate your feedback and look forward to serving you again!
We had a very nice experience with this airport taxi
We had a very nice experience with this airport taxi. Our driver (driver 022) was very polite and affable and had a great personality. He was very accommodating of the fact that we were travelling with a wheelchair and was also kind enough to let us stop at McDonald's to pick up food since we had not eaten throughout the day. We had a very pleasant ride home after a stressful day of travelling. Will use this company again!
25 September 2025
Unprompted review
Reply from Elite Airport Transfer UK
Hello Daniella,
Thank you so much for your wonderful feedback! We’re delighted to hear that you had such a pleasant experience with Elite Airport Transfer and that our driver (022) made your journey comfortable and stress-free. We truly appreciate your kind words about his professionalism, care, and flexibility. Your satisfaction means a lot to us, and we look forward to welcoming you again on your future journeys with Elite Airport Transfer.
Great Service/Airport Transfer Home.
Transfer from the airport to home, all very good and straightforward.
Polite driver and great service and will definitely use Elite again.
15 September 2025
Unprompted review
Reply from Elite Airport Transfer UK
Hello,
Thank you for your feedback. Your feedback is much appreciated. We are happy to assist you again. Many thanks from EAT Elite Airport Transfer!
Chris
A first class service
I found the gentleman on the telephone very helpful. He took the flight details and made sure he had got the right time for pick up from home. Subsequent to booking, I had to cancel my flights due to health problems. Cancelling with EAT Ltd was extremely easy, they emailed me a confirmation that the refund had been made very quickly. All telephone calls to the company were handled with kindness and efficiency.
5 September 2025
Unprompted review
Reply from Elite Airport Transfer UK
Dear Susan,
Thank you for your kind words and for taking the time to share your experience with Elite Airport Transfer.
We’re pleased to hear that our team was able to assist you efficiently and with care, both during the booking process and when you needed to cancel due to health reasons. We understand how plans can change unexpectedly, and we’re glad we could make the cancellation process as smooth and stress-free as possible.
Your feedback means a lot to us, and we truly appreciate your recognition of our team's professionalism and kindness. We hope to have the opportunity to serve you again in the future when you're ready to travel.
Wishing you a speedy recovery and all the very best.
Chris
Exactly on time
The comfortable taxi arrived bang on time (4.30am), our charming driver was smart, polite and professional. He drove smoothly and well. Approached the house quietly. Would highly recommend
31 August 2025
Unprompted review
Reply from Elite Airport Transfer UK
Dear Jennifer
Thank you so much for your kind review and for choosing Elite Airport Transfer.
We’re delighted to hear that your early morning journey went smoothly and that our driver made a positive impression with his punctuality, professionalism, and courteous approach. Providing a comfortable and reliable service is what we strive for, and it’s always rewarding to know when we’ve met those standards.
Your recommendation means a great deal to us, and we hope to welcome you on board again soon.
Chris
Excellent service from start to finish
Excellent service from start to finish. Will definitely use again :)
16 August 2025
Unprompted review
Reply from Elite Airport Transfer UK
Hello Steve,
Thank you for your feedback. Your feedback is much appreciated. We are happy to assist you again. Many thanks from EAT Elite Airport Transfer!
Chris
Good service
Easy to book, friendly and punctual driver, vehicle was clean and neat.
22 August 2025
Unprompted review
Reply from Elite Airport Transfer UK
Hello Abhishek,
Thank you for your feedback. Your feedback is much appreciated. We are happy to assist you again. Many thanks from EAT Elite Airport Transfer!
Chris
Smooth and Comfortable
Our driver, Nazir, was very helpful, polite, and patient. The ride to our hotel from the airport was smooth and comfortable. Thank you!
20 July 2025
Unprompted review
Reply from Elite Airport Transfer UK
Hello Kyle,
Thank you for providing us with your great feedback. We will pass your kind words on to your chauffeur, See you next time!
Chris
Great experience from Luton to central London
Driver was waiting for us on arrival at airport. He was polite, drove well and was very pleasant. Overall very good experience.
17 July 2025
Unprompted review
Reply from Elite Airport Transfer UK
Hello,
Thank you for providing us with your great feedback. We will pass your kind words on to your chauffeur, See you next time!
Chris
Perfect
Perfect. Generous, kind, patient. Had the car seats we needed. Excellent driver.
9 July 2025
Unprompted review
Reply from Elite Airport Transfer UK
Hello Alyce,
Thank you for your feedback. Your feedback is much appreciated. We are happy to assist you again. Many thanks from EAT Elite Airport Transfer!
Chris
Fast and efficient
Advice of car was sent while I was in the air and car was waiting as I left the airport terminal.
Car was clean, drive was efficient and driver was polite and knowledgable regarding routes.
2 July 2025
Unprompted review
Reply from Elite Airport Transfer UK
Hello,
Thank you for your positive review. We're glad to hear the car was ready on time, clean, and that you had an efficient ride with a courteous and knowledgeable driver. We appreciate your feedback and look forward to serving you again.
Chris
Excellent Taxi Experience
Driver 31 was excellent. He kept us informed on his ETA and got us to the airport in excellent time. We will be using Elite Airport Transfers again.
26 June 2025
Unprompted review
Reply from Elite Airport Transfer UK
Hello,
Thank you for your glowing recommendation. We are delighted to read your informative and positive review. We pride ourselves on our high standards and we are constantly striving to maintain high-quality service. We are looking forward to seeing you on-board with us again soon.
Chris
Used mark a number of times now never…
Used mark a number of times now never let us down always 5 star service would recommend to anyone
13 June 2025
Unprompted review
Reply from Elite Airport Transfer UK
Hello,
Thank you for your glowing recommendation. We are delighted to read your informative and positive review. We pride ourselves on our high standards and we are constantly striving to maintain high-quality service. We are looking forward to seeing you on-board with us again soon.
Chris
Reply from Elite Airport Transfer UK
Hello Fatima,
Thank you for your feedback. Your feedback is much appreciated. We are happy to assist you again. Many thanks from EAT Elite Airport Transfer!
Chris
Reply from Elite Airport Transfer UK
Hello,
Thank you for your glowing recommendation. We are delighted to read your informative and positive review. We pride ourselves on our high standards and we are constantly striving to maintain high-quality service. We are looking forward to seeing you on-board with us again soon.
Chris
Driver 313 was very professional
Driver 313 was very professional and kind. He was especially helpful with the children and drove carefully.
20 April 2025
Unprompted review
Reply from Elite Airport Transfer UK
Hello,
Thank you for providing us with your great feedback. We will pass your kind words on to your chauffeur, See you next time!
Chris
Arrived on time and all good.
Arrived on time and all good.
Booking #2218
Receipt from Elite Airport Transfer
Receipt #1000-7841
AMOUNT PAID
£314.00
DATE PAID
Apr 13, 2025, 12:32:21 AM
PAYMENT METHOD
Mastercard - - Apple Pay
SUMMARY
Peter S × 1 £314.00
Subtotal £314.00
Amount paid £314.00
20 April 2025
Unprompted review
Reply from Elite Airport Transfer UK
Hi Peter, thank you for taking the time to leave a review. Thank you for getting back to us and providing your booking details — we truly appreciate it.
There was a slight oversight on our end when we initially couldn’t locate your booking, and we’re glad this has now been clarified. We sincerely apologise for any confusion caused.
We’re pleased to hear your journey went smoothly, and we’re grateful for your understanding and kind feedback.
Thank you for choosing Elite Airport Transfer — we look forward to serving you again in the future.
Chris
Return to Heathrow T3
The car was booked for my daughters to return to Heathrow for a flight to Hong Kong. The booking process was simple and easy, the driver arrived on time and was polite and helpful, the car was clean and good quality. My daughters reported that the journey was good and that they would recommend both the company and the driver.
16 April 2025
Unprompted review
Reply from Elite Airport Transfer UK
Hi,
Thank you for your kind feedback. We're delighted to hear that the booking process was simple and easy, and that your daughters had a positive experience with our service. It's great to know that the driver was punctual, polite, and helpful, and that the car met your expectations in terms of cleanliness and quality. We're especially pleased that your daughters had a good journey and would recommend both our company and the driver.
We look forward to serving you again in the future.
Chris
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