Booked a car at short notice to pick my 80 yr old mum up from airport as her flight had been cancelled so i couldn't pick her up. The attention to detail in checking the replacement flight details, a... See more
Company replied
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Review summary
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Booked very last minute (while travelling to airport for last minute flight back to UK) due to an emergency return to UK and needed to transfer between Luton and Stansted late at night. Our flight man... See more
Company replied
Absolutely excellent service from start to finish. Great communication with Mark considering we booked 18 months in advance. Both pick ups on time in very clean comfortable vehicles. Our driver Paul w... See more
Company replied
We had an extremely positive experience with Elite Airport Transfer UK on both the journey to and from the airport. We were contacted on the day before each journey to verify the details, which we f... See more
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Company details
Written by the company
Upgrade your travels with EAT | Elite Airport Transfer. We bring peace of mind to the most stressful part of travel from all major Airports and Sea Ports across UK. Chauffeurs and airport concierges ensure guest safety, efficiency, and comfort across more than 7 airports, 30 cities in London. Book your EAT | Elite Airport Transfer service at all-inclusive rates on our website.
Contact info
Suite 107, Crystal House, LU1 1HS, Luton-Bedfordshire, United Kingdom
- 01582323434
- bookings@eliteairporttransfer.co.uk
- eliteairporttransfer.co.uk
4.9
Excellent
197 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
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Great Service
Excellent service- on time, polite and professional driver.
A little more expensive than Uber but worth the extra for an assured pickup to airport
7 July 2026
Unprompted review
Reply from Elite Airport Transfer UK
Thank you for taking the time to share your feedback.
We're delighted to hear that your transfer from Daventry to Luton Airport was a great experience. At Elite Airport Transfer, we take pride in providing punctual, professional service and dependable airport transfers, so it's wonderful to know that your driver met your expectations.
We also appreciate your comments about our pricing. While we may not always be the lowest-cost option, we're committed to delivering reliable, pre-booked airport transfers that give our customers peace of mind. We're pleased you found the extra assurance worthwhile.
Thank you for choosing Elite Airport Transfer. We look forward to serving you again on your next journey.
Chris
very clean
very clean, air conditioned taxi. arrived a little early and the journey was smooth and efficient. would book again
13 July 2026
Unprompted review
Reply from Elite Airport Transfer UK
Thank you for your kind review.
We're delighted to hear that you had a comfortable transfer from St Albans to Luton Airport. At Elite Airport Transfer, we take great pride in providing clean, well-maintained vehicles, punctual service, and smooth, efficient journeys, so it's wonderful to know we delivered on all of these.
Thank you for choosing Elite Airport Transfer. We truly appreciate your support and look forward to welcoming you again for your future airport transfers.
Chris
Easy and efficient service
Andy (driver 45) has picked us up twice now and each time has been excellent service. The child seat is easy, we get fast and efficient service, and he's a pleasure to interact with on the drive. Thanks again, Andy!
14 July 2026
Unprompted review
Reply from Elite Airport Transfer UK
Thank you for your wonderful feedback! We’re delighted to hear that you’ve had such positive experiences with Elite Airport Transfer. It’s great to know that Andy (Driver 45) has consistently provided fast, efficient, and friendly service, and that the child seat made your journey even more convenient. We’ll be sure to pass your kind words on to Andy—he’ll be pleased to know his efforts are appreciated. Thank you for choosing Elite Airport Transfer. We look forward to welcoming you again on your next journey!
Chris
Excellent service
Excellent service, safe driving, punctual arrival, and very helpful.
12 July 2026
Unprompted review
Reply from Elite Airport Transfer UK
Thank you for your wonderful feedback! We truly appreciate your kind words about our service. At Elite Airport Transfer, we take pride in providing safe, reliable, and punctual airport transfers, and we're delighted to hear that you found our driver helpful and your journey enjoyable. It was our pleasure to take you from Luton to Stansted Airport, and we look forward to welcoming you again on your next trip. Thank you for choosing Elite Airport Transfer!
Chris
Excellent service on time and great…
Excellent service on time and great patience in difficult traffic conditions for a concert
11 July 2026
Unprompted review
Reply from Elite Airport Transfer UK
Thank you for your fantastic review! We’re delighted to hear that you were pleased with our service. At Elite Airport Transfer, we always strive to be punctual, provide a comfortable journey, and ensure our drivers remain patient and professional, even in challenging traffic conditions. We truly appreciate your trust in us and look forward to serving you again in the future.
Chris
Excellent service from start to finish
Excellent service from start to finish. Communication was prompt, and they tracked my flight throughout the journey. Even though my flight was delayed, they adjusted accordingly, and the van was waiting for us as soon as we landed. The pickup was smooth and hassle free. I would definitely use their service again and highly recommend them.
2 July 2026
Unprompted review
Reply from Elite Airport Transfer UK
Thank you for taking the time to share your wonderful feedback and for choosing Elite Airport Transfer for your journey from Luton Airport to West Drayton.
We're delighted to hear that you were pleased with our service from start to finish. Our team always monitors flight arrivals to ensure a smooth pickup, even when flights are delayed, so it's great to know this made your journey hassle-free. We're also pleased that our 8-seater vehicle met your travel needs comfortably.
Your recommendation means a great deal to us, and we truly appreciate your kind words. We look forward to welcoming you back on your next journey.
Chris
Fantastic service
Fantastic service - so happy we used this company. The night before we were also messaged to confirm number of passengers, number of bags and postcode for pickup. The drivers always came on time and were polite and helpful with our bags. Highly recommend
1 July 2026
Unprompted review
Reply from Elite Airport Transfer UK
Thank you for your fantastic review and for choosing Elite Airport Transfer for your journey from Luton Airport to Oxford.
We’re delighted to hear that you were happy with our service. Confirming the passenger details, luggage, and pickup location in advance helps us ensure everything runs smoothly, so we're pleased you found this helpful. It's also wonderful to know that your driver arrived on time, were courteous, and assisted with your bags, making your journey in our MPV comfortable and stress-free.
Your recommendation is greatly appreciated, and we look forward to welcoming you back on your next trip.
Chris
The booking was simple the 2 Drivers I…
The booking was simple the 2 Drivers I had were very nice and on time Very Pleasant experience all round
26 June 2026
Unprompted review
Reply from Elite Airport Transfer UK
Thank you for your fantastic review! We're delighted to hear that you found the booking process simple and that both of your drivers were friendly, punctual, and made your journey from London to Heathrow a pleasant one. At Elite Airport Transfer, we're committed to providing reliable, professional, and stress-free airport transfers, so it's wonderful to know we delivered that experience for you. We truly appreciate your kind feedback and look forward to welcoming you back on your next journey.
Chris
Very good experience
Very good experience. Driver was punctual and polite. the car was clean and confortable. The driving felt safe. I recommend it.
16 June 2026
Unprompted review
Reply from Elite Airport Transfer UK
Thank you for your kind review and recommendation. We’re delighted to hear that you had a great experience with Elite Airport Transfer on your journey from Biggleswade to Luton Airport. It's wonderful to know that your driver was punctual and courteous, the vehicle was clean and comfortable, and you felt safe throughout the trip. We truly appreciate your feedback and look forward to providing you with another excellent journey with Elite Airport Transfer.
Chris
Great experience from Luton airport to…
Great experience from Luton airport to downtown. Our driver was flexible and helpful and got us where we needed to go efficiently. Many thanks.
24 June 2026
Unprompted review
Reply from Elite Airport Transfer UK
Thank you for your wonderful feedback and for choosing Elite Airport Transfer. We're delighted to hear that you had a great experience from Luton Airport to Downtown. It's wonderful to know that your driver was flexible, helpful, and got you to your destination efficiently. Your kind words are greatly appreciated and will be shared with our team. We look forward to welcoming you back with Elite Airport Transfer on your next journey. Safe travels!
Chris
The driver was very professional.
The driver was very professional.
Excellent punctuality.
The car was very clean and the driver ride carefully.
I highly recommend
26 June 2026
Unprompted review
Reply from Elite Airport Transfer UK
Thank you for your wonderful review and for choosing Elite Airport Transfer. We're delighted to hear that you found your driver to be professional and punctual, and that you appreciated the clean vehicle and careful driving. Providing a safe, reliable, and comfortable journey is always our priority. We truly appreciate your recommendation and look forward to serving you again soon. Safe travels!
Chris
Great service - use again
Driver arrived on time for both pick up and return - removing some of the stress from plane travel. He was courteous and friendly and drove very safely. I would recommend
22 June 2026
Unprompted review
Reply from Elite Airport Transfer UK
Thank you for your wonderful feedback! We’re delighted to hear that you had a great experience with Elite Airport Transfer on your journey from Luton Airport to Welwyn and on your return trip.
At Elite Airport Transfer, we take pride in providing punctual, reliable, and professional service, so we're pleased to know our driver arrived on time for both journeys and helped make your airport travel less stressful. It's also great to hear that you found our driver courteous, friendly, and committed to safe driving.
Thank you for your recommendation and for choosing Elite Airport Transfer. We truly appreciate your support and look forward to providing you with another seamless journey in the future.
Chris
Efficient,on time
Efficient,on time, courteous and driving the cleanest car I have ever seen since using an airport transfer.Adil was very helpful as well as welcoming.
24 June 2026
Unprompted review
Reply from Elite Airport Transfer UK
Thank you for your excellent feedback! We're delighted to hear that you had such a positive experience with Elite Airport Transfer on your journey from Stanmore to Stansted Airport.
Providing efficient, punctual, and professional service is at the heart of what we do, so it's wonderful to know that Adil made your journey comfortable and welcoming. Your kind words about his helpfulness, courtesy, and the cleanliness of the vehicle are greatly appreciated, and we'll be sure to pass your compliments on to him.
Thank you for choosing Elite Airport Transfer. We truly value your recommendation and look forward to serving you again on your next airport journey.
Chris
Great experience
We had a really first rate service and would use again. The process to book was simple and communication throughout was great. The driver kept us up to date with the arrangements and the journey was stress free and comfortable.
21 June 2026
Unprompted review
Reply from Elite Airport Transfer UK
Thank you for your fantastic feedback! We're delighted to hear that you had a first-rate experience with Elite Airport Transfer on your journey from Wembley to Luton Airport.
It's wonderful to know that you found our booking process simple, our communication clear throughout, and that our driver kept you well informed every step of the way. We're especially pleased that your journey was comfortable, stress-free, and met your expectations.
Thank you for choosing Elite Airport Transfer. We truly appreciate your kind words and look forward to providing you with the same high level of service on your next journey.
Chris
Naeem did a great job
Naeem did a great job. Arrived early, happy to wait for me and the car was clean and perfect. Seamless experience
21 June 2026
Unprompted review
Reply from Elite Airport Transfer UK
Thank you for your kind feedback.
We're delighted to hear that you had a seamless experience with Elite Airport Transfer. It's wonderful to know that Naeem provided excellent service by arriving early, being happy to wait for you, and ensuring the vehicle was clean and in perfect condition for your journey from Luton Airport to Watford.
We truly appreciate you taking the time to share your experience and will be sure to pass your compliments on to Naeem. We look forward to welcoming you back to Elite Airport Transfer for your future travel needs.
Chris
Great airport trip to Heathrow from the…
Great airport trip to Heathrow from the Cotswolds. The driver (Naeem) was early and drove very well. Highly recommend.
21 June 2026
Unprompted review
Reply from Elite Airport Transfer UK
Thank you for your fantastic review.
We're delighted to hear that you had a great journey with Elite Airport Transfer from the Cotswolds to Heathrow Airport. It's wonderful to know that Naeem arrived early, provided a smooth and professional drive, and helped make your airport transfer a pleasant experience.
We truly appreciate your recommendation and your kind words. We look forward to welcoming you back and providing the same high standard of service on your future journeys.
Chris
Brilliant and reliable received email…
Brilliant and reliable received email one day before both flights to confirm details ,arrived early on outward journey definitely recommend
10 June 2026
Unprompted review
Reply from Elite Airport Transfer UK
Thank you for your kind feedback. We are delighted to hear that you found Elite Airport Transfer to be brilliant and reliable. Providing timely communication and punctual service is very important to us, so we're pleased that the confirmation emails and early arrival for your outward journey met your expectations.
We truly appreciate your recommendation and look forward to serving you again on your future travels.
Chris
Elite are a taxi service you can trust.
Elite are a taxi service you can trust.
Their communications were great as was the driver, his promptness and general attitude.
Where I have a requirement to do so I will be using their service again.
18 June 2026
Unprompted review
Reply from Elite Airport Transfer UK
Thank you for your kind feedback.
We’re delighted to hear that you found Elite Airport Transfer to be a taxi service you can trust. Providing clear communication, punctual service, and professional, courteous drivers is something we take great pride in, so it’s wonderful to know your experience reflected these standards.
We truly appreciate your recommendation and look forward to serving you again whenever you require airport transfer services.
Chris
Turned up at the wrong time (20 mins early), with the wrong infant car seat & tried to charge me an extra £10 for being late!
Firstly, they got the wrong time. Turned up 20 minutes early, demanded I was late & then tried to charge me an extra £10!
Secondly, they turned up with a completely inappropriate forward facing, terribly fitting child’s seat for my 19 month and proceeded to tell me that this was age appropriate.
Would not recommend at all. Very dissatisfied and won’t be using again.
19 June 2026
Unprompted review
Reply from Elite Airport Transfer UK
Dear Cheryl,
We hope you are doing well.
Firstly, we would like to clarify that no request for a rear-facing car seat was mentioned in your booking, even in the booking confirmation email. As no specific requirement was provided, we supplied a standard forward-facing car seat for the journey.
Secondly, under UK regulations, rear-facing child seats are generally required for newborns and infants up to approximately 15 months of age. For older children, an appropriate forward-facing child seat may be used, depending on the child's age, weight, and height.
We would also like to point out that the driver contacted you before arrival and clearly informed you via text message that he was bringing a forward-facing car seat. You replied confirming that this was acceptable, and no concerns were raised at that time.
In addition, the driver arrived at the scheduled pickup time and waited approximately 20 minutes for you. We had advised that a £10 waiting charge should be paid directly to the driver due to the extended waiting time; however, this payment was not made.
Based on the information above, we believe that both the driver and our company fulfilled the service according to the details provided in the booking. We therefore do not consider this matter to be the result of any fault on the part of our company or the driver.
We hope this clarifies the situation and helps you understand our position
Chris
Reply from Elite Airport Transfer UK
Thank you for your excellent recommendation.
We’re delighted to hear that you had a positive experience with Elite Airport Transfer. Your support and recommendation mean a great deal to us. We are committed to providing reliable, professional service and look forward to assisting you with your future travel needs.
Chris
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