Elitewheels Reviews 761

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 223 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality and performance of the products, highlighting their lightweight design, stiffness, and responsiveness on various terrains. Many people appreciate the superior build quality, noting that the wheels are durable and maintain their true form even after extensive use. The customer service is frequently described as excellent, with reviewers commending the team for their prompt, helpful, and professional responses, making the overall purchasing process smooth and easy. Additionally, the delivery service is often highlighted for its speed and the careful packaging of the products, ensuring items arrive undamaged and ready for use. However, some customers experienced issues with damaged packaging upon arrival, though the products themselves were often intact. A few people also mentioned that the rear hub can be quite loud, and there were occasional reports of long shipment times. A small number of reviewers also encountered problems with freehub slipping or product breakage, leading to dissatisfaction with the quality and customer service in those specific instances.

What people talk about most

Product

Users describe positive interactions with the product, highlighting its quality and performance. Many... See more

Quality

Consumers are highly satisfied with the quality of the products, frequently highlighting the excellent build,... See more

Customer service

Customers consistently note positive experiences with customer service. Many reviewers highlight the... See more

Delivery service

Reviewers mention positive feedback about delivery service. Many customers praise the surprisingly fast... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the excellent customer... See more

Reviews shaping this summary

Rated 5 out of 5 stars

These are quite simply the best wheels I’ve ever owned. The Elitewheels Helix are incredibly light, reactive, and surprisingly aerodynamic for their profile. Thanks to the wide rim bed, my 30mm ti... See more

Company replied

Rated 5 out of 5 stars

From start to finish Elite Wheels made the whole process easy!! I had a few questions regarding the wheels as I had opted to upgrade the hubs to Dt Swiss 350, the follow up process was on point every... See more

Company replied

Rated 5 out of 5 stars

These wheels arrived in super quick time and what quality they are. I had read so much about them but the Elite Drive II wheels are quite simply some of the best wheels I have ridden. Super light, sup... See more

Company replied

Rated 5 out of 5 stars

Amazing the GNAR XC 29 mtb Wheels.... i use this from January 2026 until today in my day to day use, and in more than 15 competitions with a rigid scott scale frame and are AWESOME.... the reactivity,... See more

Company replied


Company details

  1. Bicycle Store
  2. Bike Accessories Store

Written by the company

Since 2013 Elitewheels’ business philosophy has been focusing on the research and development of carbon fiber and composite materials. We are committed to manufacturing lightweight carbon fiber bicycle wheels. Since we produce and market all by ourselves, we have reduced a lot of intermediary links, so we can more directly obtain customer feedback and reduce costs. Our goal is to change the way you think about carbon bike wheels by delivering premium products at radically fair prices. With advanced concepts and diversified development strategies, Elitewheels has continued to grow and become a well-known brand in the industry ever since its inception. The number of distributors keeps swelling. And we are aiming to build a huge dealer system to support our global customer service.


Contact info

4.9

Excellent

TrustScore 5 out of 5

761 reviews

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Rated 5 out of 5 stars

Drive G36 wheels

I bought Drive G36 wheels, everything is fine, I received them in Lithuania in 4 weeks, I have driven about 200 km so far, no complaints about the quality.

24 August 2025
Unprompted review
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Reply from Elitewheels

Hi Andrius,
Thanks so much for sharing your experience with the Drive G36 wheels! We’re thrilled everything’s going well—from the 4-week delivery to Lithuania, to the smooth 200 km you’ve put in with no quality complaints.
That’s exactly the reliability we aim for, so your feedback means a lot. Enjoy many more great rides ahead!

Rated 5 out of 5 stars

FAST AND FURIOUS

Wheel are fist and stiff
Hub is is immaculate anfages really well and spins quiet well. The paint job on those wheels are fantastic and makes the bike look super cool.
Compared to other western brands these are really really good
I have the Elite drive 2 50s they came pre installed with valve and rim tape, just needed to add the sealant and it holds the air really really well, I use conti GP5000 STR
In the cross wind though may require further improvements, its probably due to the carbon spokes which look superb by the way
So all in all 5 star 🌟

17 July 2025
Unprompted review
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Reply from Elitewheels

Hi Majed,
“Fast and Furious”—what an awesome way to sum up your Elite Drive 2 50s! We’re absolutely stoked to hear you love how fast and stiff the wheels are, plus that immaculate, smooth-spinning hub and the fantastic paint job that makes your bike look super cool.
It’s also great to know the pre-installed valve and rim tape made setup a breeze (paired with your Conti GP5000 STR, no less!) and that they hold air so well. We really appreciate you sharing the note on crosswind handling too—feedback like that helps us keep refining, even as we love hearing you still think those carbon spokes look superb.
A 5-star rating means the world to us—thank you for choosing Elitewheels, and here’s to many more thrilling rides ahead!

Rated 5 out of 5 stars

My Elite Wheels and Service

I have purchased 2 sets of wheels and extra spokes, just in case. I love the way my Pro33 feel on my MTB bike, when I hit the trails. My rides feel smooth and with confidence. Also, the rims make my bike lighter in weight. Recently, I had a situation with one of my hubs, and Aria, has been of great assistance, and support. I got my rim under warranty. Elite wheels has improved shipping and everything was delivered very fast!! Definitely recommend them and their service!!!!

23 July 2025
Unprompted review
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Reply from Elitewheels

Hi Vanessa,
Thank you so much for sharing your fantastic experience with us—from the two wheel sets and extra spokes to that standout support from Aria, we’re thrilled you’re loving Elitewheels!
It’s amazing to hear your Pro33 wheels make your MTB rides feel smooth, confident, and lighter on the trails—that’s exactly the performance we build for. And we’re so glad Aria could step in and help with your hub issue, getting you a warranty replacement seamlessly. Plus, knowing our improved shipping got everything to you fast? That’s the cherry on top.
Your recommendation means the world to us. Thank you for choosing Elitewheels, and here’s to many more awesome trail rides ahead!

Rated 5 out of 5 stars

Amazing Wheelset—Fast Shipping and Unbeatable Riding Performance

I ordered the Elite Drive 65D wheelset and the shipping to Canada was incredibly fast. After riding more than 50,000 km over the past five years, I’ve been through a lot of wheelsets, and after putting over 1,000 km on these, they are hands down the best I’ve ever used. The performance is absolutely great!. The wheels feel smooth, responsive, and accelerate effortlessly while staying stable at speed. Aside from the amazing performance, they also look absolutely incredible on the bike and really stand out. Other riders have said the same, praising how well they hold momentum, how confident they feel in all conditions, and how they stack up better than many big-name wheelsets. Elite Wheels has really delivered here, offering a pro-level experience at a fair price. From performance to aesthetics to customer service, these wheels have exceeded my expectations in every way.

14 August 2025
Unprompted review
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Reply from Elitewheels

Hi Jason,
Wow—what an incredible review! We’re absolutely blown away to hear your Elite Drive 65D wheelset is the best you’ve ever used, especially coming from someone who’s logged over 50,000 km on various wheelsets over five years. That’s the highest praise we could ask for.
It means the world that after 1,000+ km, the wheels still feel smooth, responsive, and effortless to accelerate—plus stay stable at speed. And we love that they stand out aesthetically too, with other riders noticing how well they hold momentum and perform in all conditions (even outshining big-name options!). Delivering pro-level quality at a fair price is exactly our goal, so hearing you feel that way makes all the work worth it.
Fast shipping to Canada and exceeding your expectations across performance, looks, and service? That’s the full package we strive for. Thank you so much for choosing Elitewheels—here’s to many more thousands of amazing km ahead!

Rated 5 out of 5 stars

Ordered wheels

Ordered wheels, customer service was very helpfull and response was very quick.

3 June 2025
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Reply from Elitewheels

Hi Sander,
Thanks for sharing your experience—we’re thrilled to hear our team was helpful and responsive with your wheel order!
Providing quick, supportive service is what we aim for, so your feedback means a lot.
Enjoy your wheels, and let us know if you need anything else!

Rated 5 out of 5 stars

Elite 36D2

Really nice rims, they've changed the look of my bike. The first 500 km were no problem. Great smoothness. Very happy with the purchase! After-sales service is always available for any questions.

18 August 2025
Unprompted review
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Reply from Elitewheels

Hi Giovanni,
Thank you so much for sharing your thoughts on the Elite 36D2 wheels—we’re thrilled they’ve transformed your bike’s look and delivered a smooth first 500 km!
It means a lot to hear you’re happy with your purchase, and that our after-sales team has been there for you with any questions. That’s exactly the support we want to provide.
Here’s to many more great miles ahead—enjoy every ride!

Rated 5 out of 5 stars

Great wheels and good value for the…

Great wheels and good value for the price

11 August 2025
Unprompted review
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Reply from Elitewheels

Hi Jose,
Thanks for the kind words—we’re stoked you think our wheels are great and offer good value!
That’s exactly what we strive for, so your feedback means a lot.

Rated 5 out of 5 stars

Drive Helix 46 SS

I give you a quick report on the wheels(Helix Drive 46 SS) I've been using for the last 2 weeks.
First of all, the installation on a Specialized Roubaix Shimano 105 went very well. Everything fitted perfectly.
In terms of use, I've saved almost 1kg compared to my previous wheels, particularly by removing the butyl inner tubes. The result is excellent, the bike is more comfortable, more agile and easier to relaunch.
In short, I'm very happy, it's a success.
Well done, great job.

12 August 2025
Unprompted review
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Reply from Elitewheels

Hi Phil,
Thank you so much for sharing this awesome update on your Drive Helix 46 SS wheels after two weeks of use—we’re thrilled to hear they’re exceeding your expectations!
It’s fantastic to know the installation on your Specialized Roubaix with Shimano 105 went smoothly and everything fit perfectly. And that nearly 1kg weight savings (thanks to ditching the butyl tubes!) translating to a more comfortable, agile ride that’s easier to relaunch? That’s exactly the performance we aim for.
Your excitement and satisfaction mean the world to us—this is why we pour so much into crafting these wheels. Thank you for choosing Elitewheels, and here’s to many more great rides ahead!

Rated 5 out of 5 stars

Have purchased three Elite Drive wheelsets…

I have now purchased three wheelsets from Elite. A set of Drive 50v for my old road bike, purchased 4+ years ago, still straight and true!!! Second set was a set of Drive Gravel wheels for the gravel bike, ridden Unbound 2 x, plus lots of gravel races and rides, and they are also STILL perfectly straight and true.
Bought a set of the new Drive II's for my new road bike (disk), and oddly, the front wheel had a wobble when I received. Elite promptly replaced the wheel with a new straight, true wheel.
I'm very happy and satisfied with Elite's customer service on the new Drive II. They promptly responded and made sure I was satisfied.
Thanks Elite!!!!!

4 August 2025
Unprompted review
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Reply from Elitewheels

Hi Andy,
Wow, three Elite Drive wheelsets over the years—what an incredible vote of confidence! We’re blown away to hear your first Drive 50v (from 4+ years ago!) and gravel wheels are still straight and true, even after all those miles and races—that’s exactly what we build for.
We’re sorry the new Drive II front wheel had a wobble, but thrilled our team could jump on it quickly and get you a straight, true replacement. Making sure you’re satisfied is our top priority, so your kind words mean the world.
Thank you for sticking with us through three sets—we truly appreciate it. Here’s to many more miles on your Drive II!

Rated 5 out of 5 stars

Ease of ordering

12 August 2025
Unprompted review
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Reply from Elitewheels

Hi Michael,
Appreciate you mentioning the easy ordering process—glad it worked well for you!

Rated 5 out of 5 stars

I have now ordered two sets of wheels…

I have now ordered two sets of wheels from elite wheels and the experience has been perfect both times.
It obviously takes a bit of time to come from China but they arrive with no extra cost packaged very nicely and the quality of the wheels is fantastic.
I will carry on buying elite wheels keep up the good work.

3 June 2025
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Reply from Elitewheels

Hi Nick,
Thanks a bunch for sharing—we’re stoked to hear both wheel orders were perfect experiences!
We know shipping from China takes a bit, so we’re stoked the wait paid off, with great packaging and no extra costs. Loving the wheel quality means the world to us.
Thanks for sticking with Elitewheels—we’ll keep it up!

Rated 5 out of 5 stars

This is my third set of Drive Wheels

This is my third set of Drive Wheels. The Wheels are awesome!! Very Fast. Elitewheels had great communication throughout the process!

2 June 2025
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Reply from Elitewheels

Hi Geoff,
Wow, third set of Drive Wheels—what an honor! We’re thrilled you think they’re awesome and fast—those are the best compliments.
Thanks for mentioning our communication too—we’ll keep that up. Here’s to many more great rides!

Rated 5 out of 5 stars

Amazing fast wheels

Amazing fast wheels. Easy to mount and super sleek! Love it!

2 June 2025
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Reply from Elitewheels

Hi there,
Thank you so much for sharing your thoughts—we’re thrilled to hear you love how fast, easy to mount, and sleek the wheels are!
It means a lot that they’re living up to your expectations. Here’s to many more speedy rides ahead—thank you for choosing us!

Rated 5 out of 5 stars

Great service

Great service, good communication

2 June 2025
Elitewheels logo

Reply from Elitewheels

Hi Lars,
Thank you so much for taking the time to share your feedback—we’re thrilled to hear you had a great experience with our service and communication!
Providing clear, helpful communication and reliable service is something we strive for every day, so it means a lot to know we hit the mark for you.
If you ever need anything in the future, don’t hesitate to reach out—we’re here to help.

Rated 5 out of 5 stars

DRIVE 2 CLIMB TEST

I'm the happy owner of a pair of DRIVE II wheels with a 36/50 profile.
They're exceptional 1296g wheels, very easy to ride, with a good feel, just the right amount of stiffness but not too twitchy. I think that's due to the 23mm inner width.
Thanks to the 23mm inner width, with my 28mm tires removed from my old wheels with a 20mm inner width, the tires feel wider and provide better cornering grip.
The wheels are built with great care, you can tell.
Performance: I'll just tell you that on a climb I often do, behind my house, from 4km at 5%, I saved 28 seconds, using 3 watts less on average according to my power meter... Let's also say, with the same power, 7 seconds per km better than the 1500g wheels I had before, made of mid-range Bontragers...
That said, I'd add the most important thing: the customer service is spectacular. Many more well-known brands should just learn from their customer service!

5 August 2025
Unprompted review
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Reply from Elitewheels

Hi Luigi,
Wow, thank you for this incredible deep dive into your Drive II 36/50 wheels—we’re absolutely thrilled they’ve exceeded your expectations!
Hearing how their 1296g weight, balanced stiffness, and 23mm inner width elevate your ride is music to our ears. The way that inner width transforms your 28mm tires (from a 20mm rim) into a wider, grippier setup for cornering? That’s exactly the thoughtful design we pour into every wheelset. And the build quality shining through—we take pride in that, so it means a lot you noticed.
But those climb stats? Chef’s kiss. Saving 28 seconds over 4km at 5% with 3 watts less average power, and beating your old 1500g wheels by 7 seconds per km at the same effort? That’s the kind of real-world performance we dream of delivering. Amazing work out there!
And your shoutout to our customer service? We’re humbled. We strive to set the bar high, so knowing we’re hitting that mark (and that bigger brands could learn from us) is the ultimate compliment.
Here’s to many more PRs on that climb behind your house—and every ride beyond. Thank you for choosing Elitewheels!

Rated 5 out of 5 stars

Exceptional Wheels and even better customer support

I've been a loyal customer of EliteWheels since 2022.
I've owned the Drive, Helix wheelsets and TT Velo Disc wheel. Used for both training and racing. I can honestly say, all have been exceptional in performance and quality. On top of that, for a customer based in NZ, the customer service and support couldn't have been better if they were based locally.
I'm awaiting delivery of my Drive II wheelset. Expecting another premium product.

4 August 2025
Unprompted review
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Reply from Elitewheels

Hi Heynrich,
Your loyalty since 2022 means the world to us—thank you for trusting EliteWheels with your training and racing needs all these years! We’re thrilled to hear the Drive, Helix, and TT Velo Disc wheelsets have delivered exceptional performance and quality—those are the standards we live by.
It’s especially rewarding to know our customer service and support feel “as good as local” even for someone based in NZ—going the extra mile for our global riders is what we’re all about.
We can’t wait for you to unbox your Drive II wheelset—here’s to another premium addition to your collection and many more successful rides ahead.
Thanks again for being part of the EliteWheels family!

Rated 1 out of 5 stars

Don’t buy anything from them.

First I ordered a freehub that was labeled for my wheel. Waited forever to get it. Then it was wrong. And after tons of emails finally they send me the right one and then said they won’t refund me for the first one cause it was my fault I got the wrong one. Even though there was only one option on the site for the free hub needed. Worst company ever! And they wanted me to pay shipping back for the first freehub that they sent me which was wrong.

4 June 2025
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Reply from Elitewheels

Hi CC,

Thank you for taking the time to share your experience—we appreciate you bringing this to our attention.

To help customers avoid issues with freehub selection, we’ve added a clear note on our product details page: “The freehub bodies listed are only compatible with wheels purchased directly from our official website. They may not be compatible with wheels bought from other channels, such as AliExpress or Amazon.”

We also want to clarify that different wheelsets on our site require specific freehubs. That’s why, before purchasing a freehub, we always recommend sharing your wheelset’s order number or exact model with our team. This helps prevent mismatches, as even wheelsets that look similar can have subtle differences that affect which freehub works. Relying solely on appearance or intuition can sometimes lead to errors, so this step is key.

In short, for the best results, we gently suggest that freehubs from our site are paired with wheelsets purchased directly through us—and sharing your order details beforehand ensures everything fits perfectly.

We hope this helps clarify things, and if you have further questions, please feel free to reach out.

Rated 4 out of 5 stars

Great wheels (G45 and Drive 50d II) and customer service

After good experience with the G45 SS on my gravelbike also got the Drive 50d II for my racer. And again a great weelset!

The delivery took a while (longer then the G45 cause its a new model?) but definitly worth it.

The wheels look and drive amazing. They are smooth running (love the bearings) and have very good driving behaviour. Even with hard wind (which we have all the time in The Netherlands).

The contact with the customer service is always friendly and they react very fast.

Overall (again) a great experience with Elite Wheels!

28 July 2025
Unprompted review
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Reply from Elitewheels

Hi Johan,
Thanks for sharing your awesome experience with both the G45 SS (on your gravel bike) and the new Drive 50d II (for your racer)—we’re thrilled both wheelsets have lived up to your expectations!
We appreciate your patience with the delivery of the Drive 50d II (new models can sometimes take a bit longer, but we’re stoked it was worth the wait). It’s fantastic to hear they look amazing, run smooth (love that you’re loving the bearings!), handle great even in those persistent Dutch winds, and that our customer service team kept things friendly and responsive.
Your continued trust means the world—here’s to many more epic rides on both sets!

Rated 4 out of 5 stars

Everythink is fine

Everythink is fine, but they forgot my present that i win before...

2 June 2025
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Reply from Elitewheels

Hi Donatas,
We apologize for forgetting the gift you won earlier. We’ve already contacted you via email and will resolve the issue as soon as possible.
Thank you for your understanding.

Rated 5 out of 5 stars

Drive G36

I've purchased a pair o Drive G36 for my 3T Exploro bike.
This wheels changes the behaviour of the bike. Light and really stiff wheels you can do a faster and precise cornering. The wide rim gives my 700x40c tires a better grip.

Also, fantastic aftersales service. I had a problem with the ratchet system and in a week I had a new freewheel system at home that solved the issue.

It's my second pair of Elitewheels. I also own a pair of Drive D40 for my road bike.

31 July 2025
Unprompted review
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Reply from Elitewheels

Hi friend,
Thanks for sharing! We’re stoked the Drive G36 transformed your 3T Exploro—loving the lighter, stiffer ride and better grip. Glad our team fixed the ratchet issue quickly with a new freewheel.
That you chose us again (with the Drive D40 too) means so much. Happy riding!

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