Elitewheels Reviews 761

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 229 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, highlighting their lightweight design, stiffness, and overall performance. Many people found the wheels to be incredibly fast and responsive, significantly improving their riding experience. The customer service also received high marks, with numerous reviewers commending the team for being helpful, responsive, and professional, often going above and beyond to resolve issues or provide support. While the majority of customers were very satisfied, some experienced issues with shipping times, noting that delivery could take several weeks. A few people also mentioned that the rear hub can be loud, and some encountered problems with the freehub slipping or wheels arriving damaged, though customer service generally resolved these issues promptly.

What people talk about most

Product

Users describe positive interactions with the product, highlighting its quality and performance. Many... See more

Quality

Consumers are highly satisfied with the quality of the products, frequently highlighting the excellent build,... See more

Customer service

Customers consistently note positive experiences with customer service. Many reviewers highlight the... See more

Delivery service

Reviewers mention positive feedback about delivery service. Many customers praise the surprisingly fast... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the excellent customer... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From start to finish Elite Wheels made the whole process easy!! I had a few questions regarding the wheels as I had opted to upgrade the hubs to Dt Swiss 350, the follow up process was on point every... See more

Company replied

Rated 5 out of 5 stars

These are quite simply the best wheels I’ve ever owned. The Elitewheels Helix are incredibly light, reactive, and surprisingly aerodynamic for their profile. Thanks to the wide rim bed, my 30mm ti... See more

Company replied

Rated 5 out of 5 stars

Amazing the GNAR XC 29 mtb Wheels.... i use this from January 2026 until today in my day to day use, and in more than 15 competitions with a rigid scott scale frame and are AWESOME.... the reactivity,... See more

Company replied


Company details

  1. Bicycle Store
  2. Bike Accessories Store

Written by the company

Since 2013 Elitewheels’ business philosophy has been focusing on the research and development of carbon fiber and composite materials. We are committed to manufacturing lightweight carbon fiber bicycle wheels. Since we produce and market all by ourselves, we have reduced a lot of intermediary links, so we can more directly obtain customer feedback and reduce costs. Our goal is to change the way you think about carbon bike wheels by delivering premium products at radically fair prices. With advanced concepts and diversified development strategies, Elitewheels has continued to grow and become a well-known brand in the industry ever since its inception. The number of distributors keeps swelling. And we are aiming to build a huge dealer system to support our global customer service.


Contact info

4.9

Excellent

TrustScore 5 out of 5

761 reviews

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Rated 5 out of 5 stars

Elitewheels Helix: Unbeatable Performance for the Price

These are quite simply the best wheels I’ve ever owned. The Elitewheels Helix are incredibly light, reactive, and surprisingly aerodynamic for their profile. Thanks to the wide rim bed, my 30mm tires (with TPU tubes) at 5 bar provide a perfect balance of comfort and speed for my 75kg weight.

What truly sets them apart is the value for money. At this price point, it’s nearly impossible to find a wheelset that performs this well. Plus, it’s great to see that local distributors are now officially importing them to Italy, making support and availability much easier.

I’m so impressed that I’m already planning to buy a second, deeper-profile set with steel spokes. Highly recommended!

1 September 2025
Unprompted review
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Reply from Elitewheels

Hi Christian,

Thank you for this fantastic review!

We’re thrilled the Helix wheels deliver outstanding lightweight, responsive and aerodynamic performance for you. It’s wonderful to hear they offer perfect comfort and speed, along with unrivalled value for money.

Great to see official distribution in Italy improving local support, and we’re honoured you’re planning your second set.

Happy riding!

Rated 5 out of 5 stars

Timely delivery and excellent durability

Customer service was spot on and delivery was as noted, 2 weeks. Quality and durability is great with the MTB wheels staying true after almost a year of riding.

27 April 2026
Unprompted review
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Reply from Elitewheels

Hi there,

Thanks for your great review! We’re glad you received timely delivery and are impressed with the durability of our MTB wheels.

Delighted our customer service met your expectations, and hope you keep enjoying your rides.

Rated 5 out of 5 stars

You'll never go wrong with Elite…

You'll never go wrong with Elite Wheels. I've been using my Drive 50D for over a year now and it's great. Customer services was top notch and helped me all the way when I had an accident with my wheels.

27 April 2025
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Reply from Elitewheels

Hi Mikhail,

Thank you for your lovely review! We’re so glad your Drive 50D wheels have served you well for over a year. It was our pleasure to assist you after your accident, and we truly appreciate your long-term trust and support.

Happy riding!

Rated 5 out of 5 stars

Elite Wheels are the real deal

Purchased the marvel II 50d wheels and they were better than expected. Build quality is exceptional and they were very easy to set up tubeless thanks to them coming taped with valves

22 April 2026
Unprompted review
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Reply from Elitewheels

Hi Carson,

Thank you for your kind review! We’re thrilled the Marvel II 50D wheels exceeded your expectations. Great to hear the premium build quality and pre-taped, valve-equipped design made tubeless setup effortless.

Enjoy your rides!

Rated 5 out of 5 stars

All good

I have 3 bikes and all of them are with elitewheels sets. Very good wheels and very good prices. Also good service customer.
Very satisfied and 100% recomended.

15 February 2026
Unprompted review
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Reply from Elitewheels

Hi Guillem,

Thanks a ton for the awesome feedback! We’re absolutely stoked that all 3 of your bikes are rolling on Elitewheels—and that you love the great quality, unbeatable prices and solid customer service.

Your 100% recommendation means the world to us—happy riding!

Rated 5 out of 5 stars

Great wheels …

“The company was extremely precise and punctual in all communications. I purchased the wheels during a Black Friday promotion by reserving a voucher that gave me nearly 300 dollars off. The wheels are beautiful and perform exceptionally well. They arrived perfectly packaged and included a high‑quality padded wheel bag. Outstanding value for money.”

9 January 2026
Unprompted review
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Reply from Elitewheels

Hi Gian,

Thanks so much for the awesome feedback! We’re stoked you loved the Black Friday deal that saved you nearly $300, and that your wheels look beautiful and perform exceptionally well.

It’s great to hear our communications were precise and punctual, and that the wheels arrived perfectly packaged with that handy padded wheel bag—outstanding value for money is exactly what we want to deliver!

Happy riding!

Rated 5 out of 5 stars

The best

Best customer service ever. I first got the marvel as training wheels. I’m very happy with them. One of my friends bought them too afterwards and he competes with them now. Zero problem so far. More recently I got the drive 2 for my girlfriend and those wheels are incredible. Awesome handling, less affected by crosswinds than the marvel, lightweight, wide enough for our 28mm tyres. Even the packaging is better than what I’ve seen with US brands for example. Plus spare spokes are included… Now I’ going to buy the drive 2 (50 front 65 rear) for my TTbike as an all round setup. Low and honest price for amazing wheels.

1 January 2026
Unprompted review
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Reply from Elitewheels

Hi Gabriel,

Thanks a ton for the amazing feedback! We’re stoked the Marvel wheels work perfectly for training and competition, and that the Drive 2s are a hit for your girlfriend—great handling, crosswind stability and perfect for 28mm tyres.

Love that you’re grabbing a Drive 2 50/65 set for your TT bike, and we really appreciate you noticing the little extras like the spare spokes and solid packaging.

Happy riding!

Rated 5 out of 5 stars

Excellent wheels and customer service

Excellent wheels and even better customer service from these guys. Now ordered a second set of wheels for my new bike and didn't hesitate or even think of going elsewhere.

17 April 2026
Unprompted review
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Reply from Elitewheels

Hi Geoff,

Thanks so much for the awesome feedback! We’re stoked you love both our wheels and customer service, and that you didn’t hesitate to order a second set for your new bike—your loyalty means the world to us!

Happy riding!

Rated 5 out of 5 stars

Great product

Great product, nice price and awesome service. I strongly recommend this brand!

17 April 2026
Unprompted review
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Reply from Elitewheels

Hi Joel,

Thanks a ton for the awesome feedback! We’re stoked you love our great product, nice pricing and awesome service—and we really appreciate your recommendation.

Happy riding!

Rated 5 out of 5 stars

This is now the fourth pair of…

This is now the fourth pair of Elitewheels Drive 2 wheels I’ve bought.
• A mixed 65/50 set for my Specialized Venge
• A 50/50 set for my Specialized Tarmac
• A 36 mm set for my Leon titanium bike, used for light bikepacking
• And a set of Drive G45 wheels for my gravel bike

So it’s safe to say that I’m in love with these wheels.
They are beautifully finished, stiff, strong, and lightweight.

They perform so well that I eventually sold my Roval CLX wheelset and now ride exclusively on Drive 2 wheels.

The ratchet system, although loud, is extremely efficient and durable, and servicing the freehub is remarkably simple.

👉 Don’t hesitate… get that credit card ready 😉

2 April 2026
Unprompted review
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Reply from Elitewheels

Hi Vidal,

Wow—four sets of Drive 2 wheels across all your bikes? That’s the ultimate compliment, and we’re absolutely blown away by your loyalty!

It means the world to hear our wheels check every box for you—beautiful finish, perfect stiffness-strength-lightweight balance—and that they even replaced your Roval CLX set as your go-to ride choice. We’re also stoked the loud, efficient ratchet system has won you over, and that servicing the freehub is a breeze.

Thanks for the awesome shoutout—your enthusiasm says it all! Happy riding on all your bikes!

Rated 5 out of 5 stars

These wheels are superb

These wheels arrived in super quick time and what quality they are. I had read so much about them but the Elite Drive II wheels are quite simply some of the best wheels I have ridden. Super light, super stiff and nice and comfy, they do feel seriously fast and aero. OK the rear hub is loud but this comes into it's own when warning pedestrians you are coming along and usually extremely quickly. Tyre fitting is easy enough too, though this maybe tyre dependent. Love these Eilte wheels, they are quite simply outstanding.

28 February 2026
Unprompted review
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Reply from Elitewheels

Hi Ted,

Thanks a ton for this fantastic feedback! We’re absolutely stoked you think the Drive II wheels are outstanding—super light, stiff, comfy and seriously fast and aero, that’s exactly what they’re built for.

It’s awesome to hear they arrived quickly, tyre fitting was a breeze, and even that loud rear hub is a win for warning pedestrians as you zip by.

Happy riding—we hope every mile feels as great as these wheels do!

Rated 5 out of 5 stars

Great wheels!

1 February 2026
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Reply from Elitewheels

Hi there,

Thanks so much for the awesome feedback—we’re stoked you love the wheels!

Happy riding!

Rated 5 out of 5 stars

Thank you very much!!!

3 February 2026
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Reply from Elitewheels

Hi Alexander,

You’re so welcome! It was our pleasure to help, and we’re thrilled you’re happy with your experience.

Happy riding!

Rated 5 out of 5 stars

Carbon Wheels Done Right: 29er Pro 33 Review

I picked up a set of 29er Pro 33 wheels for my wife's Niner Air 9 and they've been outstanding. Build quality is genuinely impressive — spoke tension is even and true right out of the box, and the finish on the carbon layup is clean and well-executed. They're remarkably light for a wheelset at this price point, which she noticed immediately on her first ride; acceleration and climbing feel noticeably snappier than the stock wheels they replaced.

The hubs deserve their own mention. Fast engagement, smooth bearings, and a confident sound under load — they feel like hubs from brands charging twice as much. Tubeless setup was one of the easiest I've ever done: tire seated with a standard floor pump, sealed up without drama, and has held pressure perfectly ever since. No fighting the bead, no compressor required.

Customer service was equally excellent. Communication was prompt and clear throughout the order process, shipping updates were accurate, and every question I had was answered quickly and thoroughly. That kind of responsiveness matters when you're buying carbon wheels direct.

I was impressed enough that I've already ordered another set (Gnar XC) for my own Canyon Lux. Highly recommend Elitewheels to anyone considering a carbon 29er wheelset — the combination of build quality, weight, hub performance, and customer service is hard to beat.

6 March 2026
Unprompted review
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Reply from Elitewheels

Hi Zach,

Thanks a ton for the awesome review! We’re stoked the 29er Pro 33 wheels were such a hit for your wife’s Niner Air 9—great build quality, snappy acceleration, easy tubeless setup, and those high-performance hubs really delivered.

It means the world that you loved them enough to order the Gnar XC for your Canyon Lux, and we’re thrilled our customer service checked all the boxes for you.

Happy riding to both of you!

Rated 5 out of 5 stars

I’ve been seriously impressed with this…

I’ve been seriously impressed with this carbon wheelset. The first thing you notice is how incredibly responsive they feel—acceleration is snappy, and they hold speed effortlessly once you’re up to pace. Climbing feels noticeably easier compared to my previous alloy wheels, and on flats they just seem to glide.

The stiffness is spot-on without feeling harsh. Power transfer is immediate, especially when sprinting or pushing hard out of corners, but they still manage to absorb enough road buzz to stay comfortable on longer rides.

Another standout is the aerodynamics. At higher speeds, there’s a clear advantage—they cut through the wind smoothly, and I’ve definitely seen an improvement in maintaining speed with less effort.

Build quality is excellent. The finish looks premium, braking performance is consistent, and they’ve stayed perfectly true so far. Crosswinds are manageable too, which was something I was initially concerned about these are absolutely worth it.

12 April 2026
Unprompted review
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Reply from Elitewheels

Hi Raven,

Thanks a ton for the fantastic detailed feedback! We’re stoked this carbon wheelset blew you away—from that snappy acceleration and easier climbing, to the perfect stiffness balance (great power transfer and road buzz absorption) and smooth aerodynamic glide.

It’s awesome to hear the premium finish, consistent braking and crosswind stability checked all the boxes too. So glad you think they’re totally worth it!

Happy riding!

Rated 5 out of 5 stars

TT Rim Brake Bundle

I’m genuinely impressed with these Elite wheels. The build quality is excellent, feeling both lightweight and incredibly solid on the bike. Packaging was secure and well thought out, ensuring everything arrived in perfect condition. Shipping was also surprisingly fast. Considering the performance and finish, the price represents outstanding value. Highly recommended for any TT rider looking to upgrade.

9 April 2026
Unprompted review
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Reply from Elitewheels

Hi David,

Thanks so much for the awesome feedback on our TT Rim Brake Bundle! We’re stoked you’re impressed with the wheels’ excellent build quality—lightweight yet super solid—plus the secure packaging and surprisingly fast shipping.

It means a lot that you think the value is outstanding for TT riders looking to upgrade.

Happy racing!

Rated 5 out of 5 stars

Professional wheelsets.

1. The Setup: Drive 50/65 Combination On my current Winspace T1550, I am running the Drive 50mm front and 65mm rear combo. This staggered setup is the "sweet spot" for aero performance. The 50mm front provides stable handling even in crosswinds, while the 65mm rear acts like a sail, maintaining incredible momentum at high speeds. Visually, the carbon weave looks stunning against the white frame.

2. Performance & Comparison: Helix 46D SS Previously, I used the Helix 46D SS (Steel Spoke) wheelset on my Ridley Helium. The Helix, with its distinctive undulating (wavy) rim profile, was exceptionally light and snappy—perfect for the climbing nature of the Helium.

Transitioning to the Drive series, I noticed a significant boost in stiffness and "punch." While the Helix 46D was a climbing weapon, the Drive 50/65 setup feels like a powerhouse on the flats and rolling hills. Despite the deeper profiles, the weight remains impressively competitive.

I'm also thinking buy Elite Drive 2 50d I couldn't wait another journey.

7 April 2026
Unprompted review
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Reply from Elitewheels

Hi Lee,

Thanks for the awesome detailed feedback! We’re stoked the Drive 50/65 combo is your aero sweet spot—stable in crosswinds up front, and momentum-boosting at the rear—plus that carbon weave looks killer on your white frame.

Loving the shoutout to the Helix 46D SS as a climbing weapon, and that the Drive series brings extra stiffness and punch for flats/rolling hills (with competitive weight). Can’t wait for you to grab the Drive II 50D for your next ride!

Happy cycling!

Rated 5 out of 5 stars

Drive II 50D wheelset

I recently purchased the Drive II 50D and could not be happier with them. Weight, speed and responsiveness are better than any wheelset I have used previously. Aftermarket support from Elitewheels has been particularly impressive. They go above and beyond to assist with queries and provide helpful information for maintenance.

6 February 2026
Unprompted review
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Reply from Elitewheels

Hi Conor,

Thanks so much for the glowing feedback on your Drive II 50D wheelset! We’re absolutely stoked to hear they’ve exceeded your expectations—delivering better weight, speed and responsiveness than any wheelset you’ve used before.

It means a ton to us that you’re impressed with our aftermarket support too; going above and beyond to help with queries and maintenance tips is exactly what we strive for.

Happy riding for many more miles!

Rated 5 out of 5 stars

Great Wheelset and Excellent customer service

Excellent customer service. I always received prompt answers to my questions.
The wheels (Drive 50 D II) are simply fantastic. I recently spent a week cycling in Mallorca and it was wonderful, both on flat terrain and in the mountains.
Rode it with 32 mm tubeless tires.

3 April 2026
Unprompted review
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Reply from Elitewheels

Hi Nico,

Thanks so much for the fantastic feedback! We’re absolutely stoked your Drive 50 D II wheels were such a hit on your Mallorca cycling trip—killing it both on flat roads and mountain climbs with those 32 mm tubeless tires sounds perfect.

It means a lot to hear our customer service delivered prompt answers for you every step of the way. Happy riding, and hope you get to take those wheels on many more awesome adventures!

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