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Eli's Autogroup ApS Reviews 54

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TrustScore 4 out of 5

4.2

Car Dealer
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Company details

  1. Car Dealer

Written by the company

Eli's AutoGroup er en nyopstartet bilforretning, som primært beskæftiger sig med salg af brugte kvalitetsbiler, samt kommisionssalg og service. Hos Eli's AutoGroup fokuserer vi på, at give en samlet oplevelse til kunden, hvor du får en personlig rådgivning hele vejen i gennem. Visionen bag Eli's AutoGroup er at tilbyde husets gæster en service i særklasse. Stort udvalg af kvalitetsbiler Bilkøb med tryghed Få en god pris for din brugte bil Altid de bedste priser på markedet

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4.2

Great

TrustScore 4 out of 5

54 reviews

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Rated 1 out of 5 stars

Genuinely, the worst customer service experience.

Please, don’t shop here, it’s not worth your money or energy.

Genuinely, the worst customer service experience. The guy won’t even respond to my partner, who has been actively trying to buy a car from them.

He replies every 2-3 days with short, unhelpful texts, mainly just pushing for a deposit in exchange for “keeping” the car. (I’m sorry - what?)

He refuses to send more photos, videos, answer basic questions, or even let my partner see the car before demanding a 10,000 kr deposit. Let’s be honest - getting that deposit back, if the car turns out to be a dud, will probably take 2 business years and a court case.

He didn’t even introduce himself until asked multiple times, and won’t pick up the phone - which is the bare minimum in car sales (or any sales, really).

I’m incredibly disappointed. My partner is a patient and reasonable man. This is unacceptable.

7 May 2025
Unprompted review
Eli's Autogroup ApS logo

Reply from Eli's Autogroup ApS

your partner has no money, and was not approved for financing, we have never exchanged messages with you. but your partner, he has no money, so how is he supposed to buy a car without having any kind of money? we don't understand your complaint

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